public ActionResult Details(int?id)
{
if (id == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.BadRequest));
}
CallTicket ct = db.CallTickets.Find(id);
OpenTicketsViewModel viewModel = new OpenTicketsViewModel();
Customer c = new Customer();
c = db.Customers.Find(ct.CustID);
viewModel.CustFirstName = c.CustFirstName;
viewModel.CustLastName = c.CustLastName;
viewModel.CustCompany = c.CustCompany;
viewModel.Subject = ct.Subject;
viewModel.CallTicketID = ct.CallTicketID;
viewModel.Body = ct.Body;
ViewBag.CustID = ct.CustID;
viewModel.CustPhone = c.CustPhone;
if (ct == null)
{
return(HttpNotFound());
}
return(View(viewModel));
}
public ActionResult Create([Bind(Include = "CallTicketID,CustID,Subject,Body,IsOpen")] CallTicket callTicket)
{
if (ModelState.IsValid)
{
callTicket.CustID = Int32.Parse(User.Identity.Name);
callTicket.IsOpen = true;
db.CallTickets.Add(callTicket);
db.SaveChanges();
if (User.IsInRole("Customer"))
{
return(RedirectToAction("CustomerConfirmTicket"));
}
else if (User.IsInRole("SalesAgent") || User.IsInRole("SysAdmin"))
{
return(RedirectToAction("Index"));
}
}
var subjectOptions = new Dictionary <String, String>
{
{ "Price Quote", "Price Quote" },
{ "Question", "Question" },
{ "Complaint", "Complaint" },
{ "Other", "Other" },
};
ViewBag.subjectOptions = new SelectList(subjectOptions, "Key", "Value");
return(View(callTicket));
}
public ActionResult DeleteConfirmed(int id)
{
CallTicket callTicket = db.CallTickets.Find(id);
db.CallTickets.Remove(callTicket);
db.SaveChanges();
return(RedirectToAction("Index"));
}
public ActionResult Edit([Bind(Include = "CallTicketID,CustID,Subject,Body,IsOpen")] CallTicket callTicket)
{
if (ModelState.IsValid)
{
db.Entry(callTicket).State = EntityState.Modified;
db.SaveChanges();
return(RedirectToAction("Index"));
}
return(View(callTicket));
}
public ActionResult Delete(int?id)
{
if (id == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.BadRequest));
}
CallTicket callTicket = db.CallTickets.Find(id);
if (callTicket == null)
{
return(HttpNotFound());
}
return(View(callTicket));
}
