// GET: Manager
public ActionResult Index()
{
// This method will create a dashboard for the manager
using (managerDb = new CallCenterAgentsEntities())
{
var userId = User.Identity.GetUserId();
var teams = (from tm in managerDb.ManagerTeams
join t in managerDb.Teams on tm.TeamId equals t.TeamId
where tm.ManagerId.Equals(userId) && t.Active == true
select t).ToList();
var agents = (from ta in managerDb.AgentTeams
join u in managerDb.AspNetUsers on ta.AgentId equals u.Id
join t in managerDb.Teams on ta.TeamId equals t.TeamId
where ta.ManagerId.Equals(userId)
select new User {
Id = u.Id, FirstName = u.FirstName, LastName = u.LastName, TeamName = t.TeamName
}).ToList();
ManagerIndexModel indexModel = new ManagerIndexModel();
indexModel.Teams = teams;
indexModel.Agents = agents;
indexModel.NumberOfTeams = teams.Count();
indexModel.NumberOfAgents = agents.Count();
return(View(indexModel));
};
}
public ActionResult Team(TeamModel team)
{
if (ModelState.IsValid)
{
using (managerDb = new CallCenterAgentsEntities())
{
var userId = User.Identity.GetUserId();
// Create a team and add the team to the dataase
var newTeam = new Team()
{
TeamName = team.TeamName, Active = true
};
managerDb.Teams.Add(newTeam);
managerDb.SaveChanges();
// Since the team has returned an Id , map the team to the team manager
managerDb.ManagerTeams.Add(new ManagerTeam()
{
ManagerId = userId, TeamId = newTeam.TeamId, CreatedOn = DateTime.Now
});
managerDb.SaveChanges();
return(RedirectToAction("Index"));
}
}
return(RedirectToAction("Index"));
}
public ActionResult DeleteTeamm(int teamId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var teamToDelete = managerDb.Teams.Find(teamId);
//managerDb.AgentTeams.Add(new AgentTeam() { AgentId = agentId, TeamId = teamId, ManagerId = userId });
managerDb.SaveChanges();
return(View());
}
}
public ActionResult TransferAgent(int teamId, int agentId)
{
// to change agent to another team
using (managerDb = new CallCenterAgentsEntities())
{
var agentTeam = managerDb.AgentTeams.Find(agentId);
agentTeam.TeamId = teamId;
managerDb.Entry(agentTeam).State = EntityState.Modified;
managerDb.SaveChanges();
return(View());
}
}
public ActionResult EditTeam(TeamModel team)
{
using (managerDb = new CallCenterAgentsEntities())
{
var teamToDelete = managerDb.Teams.Find(team.Id);
teamToDelete.TeamName = team.TeamName;
managerDb.Entry(teamToDelete).State = EntityState.Modified;
managerDb.SaveChanges();
return(View());
}
}
public ActionResult DeleteTeam(string teamId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var id = Convert.ToInt32(teamId);
var teamToDelete = managerDb.Teams.Find(id);
teamToDelete.Active = false;
managerDb.Entry(teamToDelete).State = EntityState.Modified;
managerDb.SaveChanges();
var message = "Team Deleted";
return(Json(message));
}
}
public ActionResult TeamAgent(int teamId, string agentId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var userId = User.Identity.GetUserId();
managerDb.AgentTeams.Add(new AgentTeam()
{
AgentId = agentId, TeamId = teamId, ManagerId = userId
});
managerDb.SaveChanges();
var message = "Team Added";
return(Json(message, JsonRequestBehavior.AllowGet));
}
}
public JsonResult TeamAgent()
{
using (managerDb = new CallCenterAgentsEntities())
{
// select only user that are not part of a team
var agents = (from ta in managerDb.AspNetUsers
from u in managerDb.AgentTeams.Where(x => x.AgentId == ta.Id).DefaultIfEmpty()
where (u.AgentId == null && ta.AspNetRoles.FirstOrDefault().Name == "Agent")
select new User {
Id = ta.Id, FirstName = ta.FirstName, LastName = ta.LastName, Email = ta.Email
}).ToList();
var teams = (from t in managerDb.Teams
where t.Active == true
select new TeamModel {
Id = t.TeamId, TeamName = t.TeamName
}).ToList();
var listOfAgentAndTeamJson = new { agent = agents, team = teams };
return(Json(listOfAgentAndTeamJson, JsonRequestBehavior.AllowGet));
}
}