// <summary>
/// Create WXM Survey Token
/// </summary>
/// <returns>Token ID</returns>
public static async Task <string> CreateTokenAndSendSurvey(IConfigurationRoot configuration)
{
try
{
string url = configuration["CCAPIEndpoint"]; // WXM URL
string username = configuration["CCAccount"]; // WXM Username
string password = configuration["CCPassword"]; // WXM Password
string uri = "/api/RequestInvitation";
//Adding Prefills
var prefills = new List <Dictionary <string, object> >()
{
// Values mentioned below are Dummy
// Adding Prefills
// Should include all the prefiils required to be filled dynamically
new Dictionary <string, object>()
{
{ "numberInput", 0 },
{ "questionId", "5cd155511cdbc51308b1c6c0" },
{ "questionText", "Name" },
{ "textInput", "John Doe" }
},
new Dictionary <string, object>()
{
{ "numberInput", 0 },
{ "questionId", "5cd155511cdbc51308b1c6be" },
{ "questionText", "Email" },
{ "textInput", "*****@*****.**" }
},
new Dictionary <string, object>()
{
{ "numberInput", 0 },
{ "questionId", "5cd155511cdbc51308b1c6bf" },
{ "questionText", "Mobile Number" },
{ "textInput", "99999999" }
}
};
// Declaring varaible for survey valid till date.
DateTime validTill = DateTime.UtcNow.AddDays(int.Parse(configuration["SurveyValidity"]));
string uniqueQuestionTag = string.Empty;
string prefillQuestionID = string.Empty;
string questionTagValue = string.Empty;
if (bool.Parse(configuration["IsSMS"]))
{
uniqueQuestionTag = "mobile";
prefillQuestionID = configuration["MobileNumberQuestionID"];
questionTagValue = configuration["CustomerPhone"];
}
else
{
uniqueQuestionTag = "email";
prefillQuestionID = configuration["EmailQuestionID"];
questionTagValue = configuration["CustomerEmail"];
}
// Composing Body required to create survey Token.
var param = new Dictionary <string, object>
{
{ "customerPhone", configuration["CustomerPhone"] }, // Provide customer mobile number
{ "subject", configuration["EmailSubject"] }, // Provide Email subject
{ "customerName", configuration["CustomerName"] }, // Customer Name
{ "customerEmail", configuration["CustomerEmail"] }, // Provide the CC questionnaire name
{ "template", configuration["Template"] }, // SMS or email template to be sent.
{ "isSMS", configuration["IsSMS"] }, // whether SMS needs to be sent or email.
{ "nonRepeatByUniquieQuestionTag", uniqueQuestionTag }, // Question tag to check throttling.
{ "nonRepeatWithinLastDays", configuration["ThrottledDays"] }, // Number of throttling days.
{ "preFillByQuestionId", prefillQuestionID }, // Mobile or email question id based on what is being sent
{ "preFillByQuestionTag", new Dictionary <string, string> {
{ uniqueQuestionTag, questionTagValue }
} },
{ "tokenDetails", new Dictionary <string, object>
{
{ "validTill", validTill.ToString() }, // Provide the Survey Expiry Time in UTC format
{ "validUses", configuration["ValidUses"] }, // Number of times the survey can be submitted
{ "location", configuration["QuestionnaireID"] }, // Provide the CC questionnaire name
{ "note", configuration["Note"] }, // Information about the survey creation. Not Mandatory.
{ "preFill", prefills },
{ "preferredLanguage", configuration["PreferredLanguage"] }
} }
};
string jsonBody = JsonConvert.SerializeObject(param);
CCAPIClient client = new CCAPIClient(url, username, password);
var response = await client.SendAsync(uri, jsonBody);
if (!string.IsNullOrEmpty(response))
{
return(response);
}
return(null);
}
catch (Exception ex)
{
return(null);
}
}
/// <summary>
/// Create WXM Survey Token
/// </summary>
/// <returns>Token ID</returns>
public static async Task <string> CreateToken(IConfigurationRoot configuration)
{
try
{
string url = configuration["CCAPIEndpoint"]; // WXM URL
string username = configuration["CCAccount"]; // WXM Username
string password = configuration["CCPassword"]; // WXM Password
CCAPIClient client = new CCAPIClient(url, username, password);
string uri = "/api/surveytoken";
//Adding Prefills
var prefills = new List <Dictionary <string, object> >()
{
// Values mentioned below are Dummy
// Adding Prefills
// Should include all the prefiils required to be filled dynamically
new Dictionary <string, object>()
{
{ "numberInput", 0 },
{ "questionId", "5cd155511cdbc51308b1c6c0" },
{ "questionText", "Name" },
{ "textInput", "John Doe" }
},
new Dictionary <string, object>()
{
{ "numberInput", 0 },
{ "questionId", "5cd155511cdbc51308b1c6be" },
{ "questionText", "Email" },
{ "textInput", "*****@*****.**" }
}
};
// Declaring varaible for survey valid till date.
DateTime validTill = DateTime.UtcNow.AddDays(int.Parse(configuration["SurveyValidity"]));
// Composing Body required to create survey Token.
var param = new Dictionary <string, object>
{
{ "validTill", validTill.ToString() }, // Provide the Survey Expiry Time in UTC format
{ "validUses", configuration["ValidUses"] }, // Number of times the survey can be submitted
{ "location", configuration["QuestionnaireID"] }, // Provide the Experience Management questionnaire name
{ "note", configuration["Note"] }, // Information about the survey creation. Not Mandatory.
{ "preFill", prefills },
{ "preferredLanguage", configuration["PreferredLanguage"] } // Prefferred language for survey.
};
string jsonBody = JsonConvert.SerializeObject(param);
var response = await client.SendAsync(uri, jsonBody);
if (!string.IsNullOrEmpty(response))
{
var tokenDetails = JsonConvert.DeserializeObject <Dictionary <string, object> >(response);
tokenDetails.TryGetValue("id", out object token);
return(token?.ToString());
}
return(null);
}
catch (Exception ex)
{
Console.WriteLine(ex.ToString());
return(null);
}
}
