private void agentStateChangedHandler(object sender, AgentStateChangedEventArgs e)
{
switch (e.NewState.SwitchMode)
{
case AgentSwitchMode.LoggedIn:
CanMakeCall = true;
break;
case AgentSwitchMode.Ready:
CanMakeCall = true;
break;
case AgentSwitchMode.NotReady:
CanMakeCall = true;
break;
case AgentSwitchMode.LoggedOut:
CanMakeCall = false;
break;
case AgentSwitchMode.WrapUp:
break;
case AgentSwitchMode.HandlingInteraction:
break;
case AgentSwitchMode.NewReason:
break;
default:
break;
}
setAgentState(e.NewState);
}
protected virtual void OnStateChanged(AgentStateChangedEventArgs args)
{
var temp = StateChanged;
if (temp != null)
{
temp(this, args);
}
}
