public IEnumerable <OutboundCall> GetoutboundCallsForAgents(AgentConversionReportFilter filter, long[] agentIds)
{
using (var adapter = PersistenceLayer.GetDataAccessAdapter())
{
var linqMetaData = new LinqMetaData(adapter);
var query = (from oc in linqMetaData.VwGetOutboundCalls
where agentIds.Contains(oc.CreatedByOrgRoleUserId) &&
oc.HealthPlanId > 0 && oc.CallQueueId > 0
select oc);
if (filter != null)
{
if (filter.ShowPreviousDayData)
{
filter.FromDate = DateTime.Today.AddDays(-1);
filter.ToDate = DateTime.Today.AddDays(-1);
}
if (filter.FromDate.HasValue)
{
query = (from q in query where q.DateCreated >= filter.FromDate.Value select q);
}
if (filter.ToDate.HasValue)
{
query = (from q in query where q.DateCreated <= filter.ToDate.Value.GetEndOfDay() select q);
}
}
return(Mapper.Map <IEnumerable <VwGetOutboundCallsEntity>, IEnumerable <OutboundCall> >(query));
}
}
public ActionResult AgentConversionReport(AgentConversionReportFilter filter = null, int pageNumber = 1)
{
int totalRecords;
filter = filter ?? new AgentConversionReportFilter();
var model = _callCenterReportService.GetAgentConversionReport(pageNumber, _pageSize, filter, out totalRecords);
var currentAction = ControllerContext.RouteData.Values["action"].ToString();
Func <int, string> urlFunc = pn => Url.Action(currentAction, new { pageNumber = pn, filter.FromDate, filter.ToDate, filter.CallCenterAgentId });
model.PagingModel = new PagingModel(pageNumber, _pageSize, totalRecords, urlFunc);
return(View(model));
}
public void AgentConversionReportAsync(string id = null, AgentConversionReportFilter filter = null)
{
if (id == null)
{
return;
}
AsyncManager.OutstandingOperations.Increment();
var dataGen = new ExportableDataGenerator <AgentConversionReportViewModel, AgentConversionReportFilter>(_callCenterReportService.GetAgentConversionReport);
var processmanager = new ExportableDataGeneratorProcessManager <AgentConversionReportViewModel, AgentConversionReportFilter>();
processmanager.Add(id, dataGen);
GetNewProcessStarted(filter, dataGen, id);
}
public long[] GetCallCenterAgentsForConversionReport(AgentConversionReportFilter filter, int pageNumber, int pageSize, out int totalRecords)
{
using (var adapter = PersistenceLayer.GetDataAccessAdapter())
{
var linqMetaData = new LinqMetaData(adapter);
var query = (from cca in linqMetaData.VwGetCallCenterAgentsForConversionReport
where cca.HealthPlanId > 0 && cca.CallQueueId > 0
select cca);
if (filter != null)
{
if (filter.ShowPreviousDayData)
{
filter.FromDate = DateTime.Today.AddDays(-1);
filter.ToDate = DateTime.Today.AddDays(-1);
}
if (filter.FromDate.HasValue)
{
query = (from q in query where q.DateCreated >= filter.FromDate.Value select q);
}
if (filter.ToDate.HasValue)
{
query = (from q in query where q.DateCreated <= filter.ToDate.Value.GetEndOfDay() select q);
}
if (filter.CallCenterAgentId > 0)
{
query = (from q in query where q.CreatedByOrgRoleUserId == filter.CallCenterAgentId select q);
}
}
var agentIds = (from q in query
select q.CreatedByOrgRoleUserId);
var sortedQuery = (from oru in linqMetaData.OrganizationRoleUser
join u in linqMetaData.User on oru.UserId equals u.UserId
where agentIds.Contains(oru.OrganizationRoleUserId)
orderby u.FirstName, u.LastName
select oru.OrganizationRoleUserId);
totalRecords = sortedQuery.Count();
var result = sortedQuery.Skip((pageNumber - 1) * pageSize).Take(pageSize);
return(result.ToArray());
}
}
