public static void Main()
{
// demonstrates how to intellegently get the zone information.
// autotask will tell you which zone URL to use based on the userID
var client = new ATWSSoapClient ();
zoneInfo = client.getZoneInfo (auth_user_id);
Console.WriteLine ("ATWS Zone Info: \n\n"
+ "URL = " + zoneInfo.URL);
// Create the binding.
// must use BasicHttpBinding instead of WSHttpBinding
// otherwise a "SOAP header Action was not understood." is thrown.
BasicHttpBinding myBinding = new BasicHttpBinding ();
myBinding.Security.Mode = BasicHttpSecurityMode.Transport;
myBinding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Basic;
// Must set the size otherwise
//The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element.
myBinding.MaxReceivedMessageSize = 2147483647;
// Create the endpoint address.
EndpointAddress ea = new EndpointAddress (zoneInfo.URL);
client = new ATWSSoapClient (myBinding, ea);
client.ClientCredentials.UserName.UserName = auth_user_id;
client.ClientCredentials.UserName.Password = auth_user_password;
// query for any account. This should return all accounts since we are retreiving anything greater than 0.
StringBuilder sb = new StringBuilder ();
sb.Append ("<queryxml><entity>Account</entity>").Append (System.Environment.NewLine);
sb.Append ("<query><field>id<expression op=\"greaterthan\">0</expression></field></query>").Append (System.Environment.NewLine);
sb.Append ("</queryxml>").Append (System.Environment.NewLine);
// have no clue what this does.
AutotaskIntegrations at_integrations = new AutotaskIntegrations ();
// this example will not handle the 500 results limitation.
// Autotask only returns up to 500 results in a response. if there are more you must query again for the next 500.
var r = client.query (at_integrations, sb.ToString ());
Console.WriteLine ("response ReturnCode = " + r.ReturnCode);
if (r.ReturnCode == 1) {
if (r.EntityResults.Length > 0) {
foreach (var item in r.EntityResults) {
Account acct = (Account)item;
Console.WriteLine ("Account Name = " + acct.AccountName);
Console.WriteLine ("Account number = " + acct.AccountNumber);
}
}
}
Console.ReadLine ();
}
public static void Main()
{
var client = new ATWSSoapClient ();
zoneInfo = client.getZoneInfo (auth_user_id);
Console.WriteLine ("ATWS Zone Info: \n\n" + "URL = " + zoneInfo.URL);
// Create the binding.
// must use BasicHttpBinding instead of WSHttpBinding
// otherwise a "SOAP header Action was not understood." is thrown.
BasicHttpBinding myBinding = new BasicHttpBinding ();
myBinding.Security.Mode = BasicHttpSecurityMode.Transport;
myBinding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Basic;
// Must set the size otherwise
//The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element.
myBinding.MaxReceivedMessageSize = 2147483647;
// Create the endpoint address.
EndpointAddress ea = new EndpointAddress (zoneInfo.URL);
client = new ATWSSoapClient (myBinding, ea);
client.ClientCredentials.UserName.UserName = auth_user_id;
client.ClientCredentials.UserName.Password = auth_user_password;
// query for any account. This should return all accounts since we are retreiving anything greater than 0.
StringBuilder sb = new StringBuilder ();
//sb.Append ("<queryxml><entity>Account</entity>").Append (System.Environment.NewLine);
//sb.Append ("<query><field>id<expression op=\"greaterthan\">0</expression></field></query>").Append (System.Environment.NewLine);
//sb.Append ("</queryxml>").Append (System.Environment.NewLine);
sb.Append("<queryxml><entity>Ticket</entity>").Append(System.Environment.NewLine);
sb.Append("<query>").Append(System.Environment.NewLine);
sb.Append("<field>TicketNumber<expression op=\"Equals\">T20130623.0113</expression>").Append(System.Environment.NewLine);
sb.Append("</field>").Append(System.Environment.NewLine);
//sb.Append("T20130623.0113").Append(System.Environment.NewLine);
sb.Append("</query></queryxml>").Append(System.Environment.NewLine);
Console.WriteLine("Output the query string: {0}", sb.ToString());
// have no clue what this does.
AutotaskIntegrations at_integrations = new AutotaskIntegrations ();
// this example will not handle the 500 results limitation.
// Autotask only returns up to 500 results in a response. if there are more you must query again for the next 500.
var r = client.query (at_integrations, sb.ToString ());
Console.WriteLine ("response ReturnCode = " + r.ReturnCode);
if (r.ReturnCode == 1) {
if (r.EntityResults.Length > 0) {
foreach (var item in r.EntityResults) {
//Account acct = (Account)item;
//Console.WriteLine ("Account Name = " + acct.AccountName);
//Console.WriteLine ("Account number = " + acct.AccountNumber);
Ticket ticket = (Ticket)item;
Console.WriteLine("Ticket Number =" + ticket.TicketNumber);
Console.WriteLine("Ticket Note =" + ticket.Description);
Console.WriteLine("Ticket Date =" + ticket.CreateDate);
Console.WriteLine("Tictet Status =" + ticket.Status);
ticket.Description = "Stephen Chen update this ticket at 1/16/2013 to make sure the update function is actually working correctly";
//Ticket[] ticketarr = new Ticket[1];
//ticketarr[0] = ticket;
//var result = client.update(at_integrations, ticketarr);
//Console.WriteLine("response return code = " + result.ReturnCode);
}
}
}
Console.ReadLine ();
}
/// <summary>
/// Initializes a new instance of the <see cref="AutotaskApiTests"/> class.
/// </summary>
/// <param name="user">The username.</param>
/// <param name="pass">The password.</param>
public AutotaskApiTests(string user, string pass, string trackingId)
{
this.atwsServices = new ATWS {
Url = this.webServiceBaseApiUrl
};
try
{
ATWSZoneInfo zoneInfo = this.atwsServices.getZoneInfo(user);
if (zoneInfo.ErrorCode >= 0)
{
string urlZone = zoneInfo.URL;
this.atwsServices = new ATWS {
Url = urlZone
};
NetworkCredential credentials = new NetworkCredential(user, pass);
CredentialCache cache = new CredentialCache {
{ new Uri(this.atwsServices.Url), "Basic", credentials }
};
this.atwsServices.Credentials = cache;
this.atwsServices.AutotaskIntegrationsValue = new AutotaskIntegrations {
IntegrationCode = trackingId
};
}
else
{
throw new Exception("Error with getZoneInfo()");
}
}
catch (Exception exception)
{
throw new Exception("Error with getZoneInfo()- error: " + exception.Message);
}
}
/// <summary>
/// Creates the ATWS client for the API.
/// </summary>
/// <returns>The ATWS client.</returns>
private ATWS GetClient()
{
string username = ConfigurationManager.AppSettings["Username"];
string password = ConfigurationManager.AppSettings["Password"];
ATWS service = new ATWS {
Url = ConfigurationManager.AppSettings["BaseURL"]
};
try
{
ATWSZoneInfo zoneInfo = service.getZoneInfo(username);
string urlZone = zoneInfo.URL;
service = new ATWS {
Url = urlZone
};
NetworkCredential credentials = new NetworkCredential(username, password);
CredentialCache cache = new CredentialCache {
{ new Uri(service.Url), "Basic", credentials }
};
service.Credentials = cache;
}
catch (Exception exception)
{
throw new Exception("Error creating web service: " + exception.Message);
}
return(service);
}
/// <summary>
/// Public Constuctor for API.
/// </summary>
/// <param name="uri">Contains the Autotask API Service URI</param>
/// <param name="user">Contains the Autotask API Service username</param>
/// <param name="pass">Contains the Autotask API Service password</param>
public AutotaskAPI(string uri, string user, string pass)
{
string zoneURL = string.Empty;
this._atwsServices = new AutotaskApiService_1_5();
this._atwsServices.Url = uri;
CredentialCache cache = new CredentialCache();
cache.Add(new Uri(this._atwsServices.Url), "BASIC", new NetworkCredential(user, pass));
this._atwsServices.Credentials = cache;
try
{
ATWSZoneInfo zoneInfo = new ATWSZoneInfo();
zoneInfo = this._atwsServices.getZoneInfo(user);
if (zoneInfo.ErrorCode >= 0)
{
zoneURL = zoneInfo.URL;
this._atwsServices = new AutotaskApiService_1_5();
this._atwsServices.Url = zoneInfo.URL;
cache = new CredentialCache();
cache.Add(new Uri(this._atwsServices.Url), "BASIC", new NetworkCredential(user, pass));
this._atwsServices.Credentials = cache;
}
else
{
throw new Exception("Error with getZoneInfo()");
}
}
catch (Exception ex)
{
throw new Exception("Error with getZoneInfo()- error: " + ex.Message);
}
}
public static void Main()
{
// demonstrates how to intellegently get the zone information.
// autotask will tell you which zone URL to use based on the userID
var client = new ATWSSoapClient();
zoneInfo = client.getZoneInfo(auth_user_id);
Console.WriteLine("ATWS Zone Info: \n\n"
+ "URL = " + zoneInfo.URL);
// Create the binding.
// must use BasicHttpBinding instead of WSHttpBinding
// otherwise a "SOAP header Action was not understood." is thrown.
BasicHttpBinding myBinding = new BasicHttpBinding();
myBinding.Security.Mode = BasicHttpSecurityMode.Transport;
myBinding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Basic;
// Must set the size otherwise
//The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element.
myBinding.MaxReceivedMessageSize = 2147483647;
// Create the endpoint address.
EndpointAddress ea = new EndpointAddress(zoneInfo.URL);
client = new ATWSSoapClient(myBinding, ea);
client.ClientCredentials.UserName.UserName = auth_user_id;
client.ClientCredentials.UserName.Password = auth_user_password;
// query for any account. This should return all accounts since we are retreiving anything greater than 0.
StringBuilder sb = new StringBuilder();
sb.Append("<queryxml><entity>Account</entity>").Append(System.Environment.NewLine);
sb.Append("<query><field>id<expression op=\"greaterthan\">0</expression></field></query>").Append(System.Environment.NewLine);
sb.Append("</queryxml>").Append(System.Environment.NewLine);
// have no clue what this does.
AutotaskIntegrations at_integrations = new AutotaskIntegrations();
// this example will not handle the 500 results limitation.
// Autotask only returns up to 500 results in a response. if there are more you must query again for the next 500.
var r = client.query(at_integrations, sb.ToString());
Console.WriteLine("response ReturnCode = " + r.ReturnCode);
if (r.ReturnCode == 1)
{
if (r.EntityResults.Length > 0)
{
foreach (var item in r.EntityResults)
{
Account acct = (Account)item;
Console.WriteLine("Account Name = " + acct.AccountName);
Console.WriteLine("Account number = " + acct.AccountNumber);
}
}
}
Console.ReadLine();
}
/// <summary>
/// The submitButton_Click method.
/// </summary>
/// <param name="sender">The Sender.</param>
/// <param name="e">The EventArgs.</param>
protected void SubmitButtonClick(object sender, EventArgs e)
{
this.error.Visible = false;
string email = this.exampleInputEmail.Text;
ArrayList emails = (ArrayList)this.Session["Emails"];
List <Contact> contacts = (List <Contact>) this.Session["Contacts"];
if (string.IsNullOrEmpty(email) || !emails.Contains(email))
{
this.error.Visible = true;
this.error.InnerText = "Email doesn't exist in the database.";
return;
}
if (!this.exampleInputFile.HasFile)
{
this.error.Visible = true;
this.error.InnerText = "Please select a file to upload.";
return;
}
Contact contact = contacts.Find(c => c.EMailAddress.ToString().Equals(email));
Account account = GetAccount(contact.AccountID);
Attachment attachment = new Attachment
{
Info = new AttachmentInfo
{
FullPath = this.exampleInputFile.FileName,
ParentID = contact.AccountID,
ParentType = 1, // Account
Publish = 1, // All Autotask Users
Title = this.exampleInputFile.FileName,
Type = "FILE_ATTACHMENT"
},
Data = this.exampleInputFile.FileBytes
};
long result = client.CreateAttachment(attachment);
if (result > 0)
{
ATWSZoneInfo zoneInfo = client.getZoneInfo(ConfigurationManager.AppSettings["Username"]);
this.success.Visible = true;
this.accountCommand.NavigateUrl = zoneInfo.WebUrl + "Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenAccount&AccountID=" + attachment.Info.ParentID;
this.accountCommand.Text = account?.AccountName.ToString();
}
else
{
this.error.Visible = true;
this.error.InnerText = "The file failed to upload. Please try again.";
}
}
public AutotaskAPIClient(string Username, string Password, AutotaskIntegrationKey IntegrationKey)
{
if (string.IsNullOrWhiteSpace(Username))
{
throw new ArgumentNullException("Username cannot by empty");
}
if (string.IsNullOrWhiteSpace(Password))
{
throw new ArgumentNullException("Password cannot by empty");
}
string _integrationKey = IntegrationKey.GetIntegrationKey();
if (string.IsNullOrWhiteSpace(_integrationKey))
{
throw new ArgumentNullException("IntegrationKey cannot by empty");
}
_atwsUsername = Username;
_atwsPassword = Password;
_atwsIntegrationKey = _integrationKey;
_atwsIntegrations.IntegrationCode = _integrationKey;
NetworkCredential _credential = new NetworkCredential(_atwsUsername, _atwsPassword);
try
{
_atwsHttpBinding = new BasicHttpBinding(BasicHttpSecurityMode.Transport)
{
MaxBufferSize = int.MaxValue,
MaxReceivedMessageSize = int.MaxValue
};
_atwsHttpBinding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Basic;
_atwsChannelFactory = new ChannelFactory <ATWSSoapChannel>(_atwsHttpBinding, new EndpointAddress(new Uri("https://webservices.autotask.net/ATServices/1.6/atws.asmx")));
_atwsChannelFactory.Credentials.UserName.UserName = _atwsUsername;
_atwsChannelFactory.Credentials.UserName.Password = _atwsPassword;
_atwsServicesClient = _atwsChannelFactory.CreateChannel();
_atwsServicesClient.Open();
_atwsZoneInfo = _atwsServicesClient.getZoneInfo(_atwsUsername);
if (_atwsZoneInfo.ErrorCode >= 0)
{
_atwsServicesClient.Close();
_atwsChannelFactory.Close();
_atwsChannelFactory = new ChannelFactory <ATWSSoapChannel>(_atwsHttpBinding, new EndpointAddress(new Uri(_atwsZoneInfo.URL)));
_atwsChannelFactory.Credentials.UserName.UserName = _atwsUsername;
_atwsChannelFactory.Credentials.UserName.Password = _atwsPassword;
_atwsServicesClient = _atwsChannelFactory.CreateChannel();
_atwsServicesClient.Open();
if (!Preload())
{
throw new Exception("Error with data Preload()");
}
}
else
{
throw new Exception("Error with getZoneInfo()");
}
}
catch
{
throw new ArgumentException("Username must be invalid, unable to get ZoneInfo");
}
}
