private bool RetrieveNewestContact()
{
bool result = false;
try
{
if (!string.IsNullOrEmpty(SessionManager.GetProgramParameterByKey("LeadRecordId", HttpContext.Session)))
{
result = true;
string leadId = SessionManager.GetProgramParameterByKey("LeadRecordId", HttpContext.Session);
ScreenViewer.API.ExternalData.ContactRecordController contactController = new API.ExternalData.ContactRecordController();
if (leadId != "" && leadId != null)
{
var actionResult = contactController.GetContactRecordByLeadId(leadId);
var response = actionResult as OkNegotiatedContentResult <ContactRecord>;
if (response != null)
{
ContactRecord contactRecord = response.Content;
if (contactRecord.ContactRecordDetails.Count > 0)
{
List <QuestVal> questvals = new List <QuestVal>();
foreach (var item in contactRecord.ContactRecordDetails)
{
QuestVal QV = new QuestVal();
QV.QuestionID = item.QuestionId.ToString();
QV.Response = item.QuestionResponseValue;
QV.DisplayResponse = item.QuestionResponseText;
questvals.Add(QV);
}
SessionManager.AddUpdateQuestions(questvals, HttpContext.Session);
}
}
}
}
return(result);
}
catch (Exception ex)
{
return(false);
}
}
private void CreateContactRecord(string projectName)
{
System.Web.Http.IHttpActionResult result = null;
List <ContactAttribute> lstContactAttribute = null;
ContactAttribute contactAttribute = null;
ContactRecord contactRecord = null;
Dictionary <string, string> scriptsParameter;
DateTime timeUtc = DateTime.UtcNow;
string previous = string.Empty;
bool isLeadClientFound = false;
try
{
contactRecord = new ContactRecord();
lstContactAttribute = new List <ContactAttribute>();
scriptsParameter = SessionManager.GetScriptParameter(HttpContext.Session);
if (!string.IsNullOrEmpty(SessionManager.GetProgramParameterByKey("CallID", HttpContext.Session)))
{
contactRecord.ClientCallId = SessionManager.GetProgramParameterByKey("CallID", HttpContext.Session);
}
else
{
contactRecord.ClientCallId = "N/P";
}
if (!string.IsNullOrEmpty(SessionManager.GetProgramParameterByKey("ANI", HttpContext.Session)))
{
contactRecord.ANI = SessionManager.GetProgramParameterByKey("ANI", HttpContext.Session);
}
else
{
contactRecord.ANI = "N/P";
}
if (!string.IsNullOrEmpty(SessionManager.GetProgramParameterByKey("Previous", HttpContext.Session)))
{
previous = SessionManager.GetProgramParameterByKey("Previous", HttpContext.Session);
}
if (string.IsNullOrEmpty(SessionManager.GetUserId(HttpContext.Session)) && string.IsNullOrEmpty(SessionManager.GetClientId(HttpContext.Session)))
{
throw new Exception("User OR Client not found while creating contact record.");
}
try
{
TimeZoneInfo timeZone = TimeZoneInfo.FindSystemTimeZoneById(ConfigurationManager.AppSettings["timeZone"]);
DateTime dateTime = TimeZoneInfo.ConvertTimeFromUtc(timeUtc, timeZone);
contactRecord.CallStartDateTime = dateTime;
contactRecord.ModifiedDate = dateTime;
contactRecord.ProjectName = projectName;
contactRecord.CallState = "INPRC";
contactRecord.UserId = SessionManager.GetUserId(HttpContext.Session);
contactRecord.ClientId = SessionManager.GetClientId(HttpContext.Session);
if (!string.IsNullOrEmpty(SessionManager.ReturnParameter(HttpContext.Session, "LeadID")))
{
contactRecord.LeadRecordId = SessionManager.ReturnParameter(HttpContext.Session, "LeadID");
}
if (!string.IsNullOrEmpty(SessionManager.GetScriptURL(Session)))
{
contactRecord.URL = SessionManager.GetScriptURL(Session);
}
foreach (var item in scriptsParameter)
{
contactAttribute = new ContactAttribute();
contactAttribute.ContactAttributeName = item.Key;
contactAttribute.ContactAttributeValue = item.Value;
contactAttribute.CreatedDate = contactRecord.CallStartDateTime.Value;
contactAttribute.ClientId = SessionManager.GetClientId(HttpContext.Session);
lstContactAttribute.Add(contactAttribute);
}
contactRecord.ContactAttributes = lstContactAttribute;
}
catch { }
ScreenViewer.API.ExternalData.ContactRecordController CRC = new API.ExternalData.ContactRecordController();
// Check LeadRecord and ClientCallId Exist then retrive client call id
if (!string.IsNullOrEmpty(contactRecord.LeadRecordId) && !string.IsNullOrEmpty(contactRecord.ClientCallId))
{
result = CRC.GetContactRecordByLeadClient(contactRecord.LeadRecordId, contactRecord.ClientCallId);
if (result != null && result != result as System.Web.Http.Results.NotFoundResult)
{
isLeadClientFound = true;
var response = result as OkNegotiatedContentResult <ContactRecord>;
contactRecord = response.Content;
SessionControl.SessionManager.StoreContactId(HttpContext.Session, contactRecord.ContactId);
SessionManager.StoreProgramParameter("ClientCallId", contactRecord.ClientCallId, Session);
}
}
if (!isLeadClientFound)
{
if (string.IsNullOrEmpty(previous))
{
result = CRC.PostContactRecord(contactRecord);
}
else
{
result = CRC.GetContactRecordByContactId(Convert.ToInt32(previous));
}
if (result != null && result != result as System.Web.Http.Results.NotFoundResult)
{
var response = result as OkNegotiatedContentResult <ContactRecord>;
contactRecord = response.Content;
SessionControl.SessionManager.StoreContactId(HttpContext.Session, contactRecord.ContactId);
SessionManager.StoreProgramParameter("ClientCallId", contactRecord.ClientCallId, Session);
}
else
{
throw new Exception("Unable to create contact record.");
}
}
}
catch (Exception ex)
{
throw new Exception(ex.Message, ex);
}
}
