public override void Service(AGIRequest request, AGIChannel channel)
{
// First of all i need user definition of IVR (if exist) from DB
var steps = LoadUserDefinitionForIVR(request.Dnid);
//Next we pick up the phone
Answer();
if (steps != null)
{
// Executing menu algorytm defined in VRG definition
doSteps(steps);
}
Hangup();
}
public override void Service(AGIRequest param1, AGIChannel param2)
{
// Answer the call, this is important as otherwise
// we wont be able to perform certain action on the
// call flow.
Answer();
// Get a numeric sequence from the caller, we prompt them
// to enter the number by playing an audio file asking
// them to do so.
// We're going to:
// # Play the file called "enter_your_acc_number"
// # limit the number of digits to 4
// # wait a fixed period of 30 seconds for them to
// enter the digits.
var digits = GetData("enter_your_acc_number", 30, 4);
if (!string.IsNullOrEmpty(digits))
{
}
}
public override void Service(AGIRequest param1, AGIChannel param2)
{
// Answer the call, this is important as otherwise
// we wont be able to perform certain action on the
// call flow.
Answer();
// Get a numeric sequence from the caller, we prompt them
// to enter the number by playing an audio file asking
// them to do so.
// We're going to:
// # Play the file called "acccheck-enter_your_acc_number"
// # wait a fixed period of 10 seconds (10000ms) for them to
// enter the digits.
var digits = GetData("acccheck-enter_your_acc_number", 10000);
if (!string.IsNullOrEmpty(digits))
{
// Do some work on an external source to query the
// balance of this account. We're just pretend it
// returns a balance of £4.99
var balance = "4.99";
var pounds = balance.Split(new char[] { '.' })[0];
var pence = balance.Split(new char[] { '.' })[1];
StreamFile("acccheck-your_balance_is");
SayNumber(pounds);
StreamFile("acccheck-pounds");
StreamFile("acccheck-and");
SayNumber(pence);
StreamFile("acccheck-pence");
}
Hangup();
}
public override void Service(AGIRequest request, AGIChannel channel)
{
base.Hangup();
}
public override void Service(AGIRequest request, AGIChannel channel)
{
base.Hangup();
}
/*
* Call -> play "wellcome" -> wait digit 5 seconds -> press 1 -> play "press-1" -> wait digit -> press * ----------------------------\
* ^ ^ ^ -> press 4 -> play "press-4" -------\ |
* | | | -> press any -> play "bad" "digit" -+ |
* | | \-----------------------------------------/ |
* | | -> press # or timeout -\ |
* | | | |
* | | -> press # or timeout -> play "goodbye" -> Hangup | |
* | | ^ | |
* | | \-----------------------------------+ |
* | | | |
* | | | |
* | | -> press 2 -> play "press-1" -> wait digit -> press # or timeout -/ |
* | | ^ -> press * ----------------------------+
* | | | -> press 4 -> play "press-4" -------\ |
* | | | -> press any -> play "bad" "digit" -+ |
* | | \-----------------------------------------/ |
* | | |
* | | -> press other -> play "bad" "digit" -\ |
* | \--------------------------------------------------/ |
* \-------------------------------------------------------------------------------------------------------------------/
*/
public override void Service(AGIRequest request, AGIChannel channel)
{
Answer();
int submenu = 0;
char key = '\0';
bool welcome = true;
while (true)
{
if (welcome)
{
key = StreamFile("welcome", escapeKeys);
welcome = false;
submenu = 0;
}
if (key == '\0')
{
key = WaitForDigit(5000);
if (key == '\0' || key == '#')
{
StreamFile("goodbye");
break;
}
}
char newKey = '\0';
switch (submenu)
{
case 0:
switch (key)
{
case '1':
newKey = StreamFile("press-1", escapeKeys);
submenu = 1;
break;
case '2':
newKey = StreamFile("press-2", escapeKeys);
submenu = 2;
break;
case '3':
newKey = StreamFile("press-3", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 1:
switch (key)
{
case '*':
welcome = true;
break;
case '4':
newKey = StreamFile("press-4", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 2:
switch (key)
{
case '*':
welcome = true;
break;
case '5':
newKey = StreamFile("press-5", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
}
key = newKey;
}
Hangup();
}
/*
* Call -> play "wellcome" -> wait digit 5 seconds -> press 1 -> play "press-1" -> wait digit -> press * ----------------------------\
* ^ ^ ^ -> press 4 -> play "press-4" -------\ |
* | | | -> press any -> play "bad" "digit" -+ |
* | | \-----------------------------------------/ |
* | | -> press # or timeout -\ |
* | | | |
* | | -> press # or timeout -> play "goodbye" -> Hangup | |
* | | ^ | |
* | | \-----------------------------------+ |
* | | | |
* | | | |
* | | -> press 2 -> play "press-1" -> wait digit -> press # or timeout -/ |
* | | ^ -> press * ----------------------------+
* | | | -> press 4 -> play "press-4" -------\ |
* | | | -> press any -> play "bad" "digit" -+ |
* | | \-----------------------------------------/ |
* | | |
* | | -> press other -> play "bad" "digit" -\ |
* | \--------------------------------------------------/ |
* \-------------------------------------------------------------------------------------------------------------------/
*/
public override void Service(AGIRequest request, AGIChannel channel)
{
Answer();
int submenu = 0;
char key = '\0';
bool welcome = true;
while (true)
{
if (welcome)
{
var epoch = new DateTime(1970, 1, 1, 0, 0, 0, DateTimeKind.Utc);
SayTime(Convert.ToInt64((DateTime.Now - epoch).TotalSeconds));
key = StreamFile("hello-world", escapeKeys);
welcome = false;
submenu = 0;
}
if (key == '\0')
{
key = WaitForDigit(5000);
if (key == '\0' || key == '#')
{
StreamFile("goodbye");
break;
}
}
char newKey = '\0';
switch (submenu)
{
case 0:
switch (key)
{
case '1':
newKey = StreamFile("press-1", escapeKeys);
submenu = 1;
break;
case '2':
newKey = StreamFile("press-2", escapeKeys);
submenu = 2;
break;
case '3':
newKey = StreamFile("press-3", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 1:
switch (key)
{
case '*':
welcome = true;
break;
case '4':
newKey = StreamFile("press-4", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 2:
switch (key)
{
case '*':
welcome = true;
break;
case '5':
newKey = StreamFile("press-5", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
}
key = newKey;
}
Hangup();
}
//public static async Task RecognizeSpeechAsync()
//{
// // Creates an instance of a speech config with specified subscription key and service region.
// // Replace with your own subscription key and service region (e.g., "westus").
// var config = SpeechConfig.FromSubscription("YourSubscriptionKey", "YourServiceRegion");
// // Creates a speech recognizer.
// using (var recognizer = new SpeechRecognizer(config))
// {
// Console.WriteLine("Say something...");
// // Starts speech recognition, and returns after a single utterance is recognized. The end of a
// // single utterance is determined by listening for silence at the end or until a maximum of 15
// // seconds of audio is processed. The task returns the recognition text as result.
// // Note: Since RecognizeOnceAsync() returns only a single utterance, it is suitable only for single
// // shot recognition like command or query.
// // For long-running multi-utterance recognition, use StartContinuousRecognitionAsync() instead.
// var result = await recognizer.RecognizeOnceAsync();
// // Checks result.
// if (result.Reason == ResultReason.RecognizedSpeech)
// {
// Console.WriteLine($"We recognized: {result.Text}");
// }
// else if (result.Reason == ResultReason.NoMatch)
// {
// Console.WriteLine($"NOMATCH: Speech could not be recognized.");
// }
// else if (result.Reason == ResultReason.Canceled)
// {
// var cancellation = CancellationDetails.FromResult(result);
// Console.WriteLine($"CANCELED: Reason={cancellation.Reason}");
// if (cancellation.Reason == CancellationReason.Error)
// {
// Console.WriteLine($"CANCELED: ErrorCode={cancellation.ErrorCode}");
// Console.WriteLine($"CANCELED: ErrorDetails={cancellation.ErrorDetails}");
// Console.WriteLine($"CANCELED: Did you update the subscription info?");
// }
// }
// }
//}
#endregion
public override void Service(AGIRequest request, AGIChannel channel)
{
var quemLigou = string.Empty;
Answer();
int submenu = 0;
char key = '\0';
bool welcome = true;
while (true)
{
if (welcome)
{
Thread.Sleep(2000);
key = StreamFile("ARQUIVO DE AUDIO COREM ATENDEDOR", escapeKeys);
welcome = false;
submenu = 0;
}
if (key == '\0')
{
key = WaitForDigit(5000);
if (key == '\0' || key == '#')
{
StreamFile("goodbye");
break;
}
}
char newKey = '\0';
switch (submenu)
{
case 0:
switch (key)
{
case '1':
newKey = StreamFile("ARQUIVO DE AUDIO OP1-SUB", escapeKeys);
submenu = 1;
break;
case '2':
newKey = StreamFile("press-2", escapeKeys);
submenu = 2;
break;
case '3':
newKey = StreamFile("press-3", escapeKeys);
submenu = 3;
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 1:
switch (key)
{
case '1':
var audio = RecordFile("aaa", "wav", escapeKeys, 3000);
newKey = StreamFile("ARQUIVO DE AUDIO OP1-SUB1-GOIANIA", escapeKeys);
submenu = 11;
break;
case '2':
newKey = StreamFile("ARQUIVO DE AUDIO OP1-SUB2-ANAPOLIS", escapeKeys);
submenu = 12;
break;
case '3':
newKey = StreamFile("ARQUIVO DE AUDIO OP1-SUB3-VALPARAISO", escapeKeys);
submenu = 13;
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 11:
switch (key)
{
case '7':
submenu = 1;
newKey = '1';
break;
case '8':
submenu = 0;
welcome = true;
break;
}
break;
case 12:
switch (key)
{
case '7':
submenu = 1;
newKey = '2';
break;
case '8':
submenu = 0;
welcome = true;
break;
default:
submenu = 1;
newKey = '2';
break;
}
break;
case 13:
switch (key)
{
case '7':
submenu = 1;
newKey = '3';
break;
case '8':
submenu = 0;
welcome = true;
break;
}
break;
case 2:
switch (key)
{
case '1':
submenu = 21;
break;
case '5':
newKey = StreamFile("press-5", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
}
key = newKey;
}
Hangup();
}
public override void Service(AGIRequest request, AGIChannel channel)
{
var quemLigou = string.Empty;
Answer();
int submenu = 0;
char key = '\0';
bool welcome = true;
while (true)
{
if (welcome)
{
Thread.Sleep(5000);
key = StreamFile("welcome", escapeKeys);
welcome = false;
submenu = 0;
quemLigou = request.Request["callerid"].ToString();
Thread.Sleep(2000);
//Persistencia.FilaPraLigar.Add(quemLigou);
Hangup();
return;
//SetVariable("callerid", "9002");
//var callerId = GetVariable("agi_callerid"); //channel.SendCommand(new GetVariableCommand("callerid"));
//SetExtension("9002");
//return;
//Exec("9003");
}
if (key == '\0')
{
key = WaitForDigit(5000);
if (key == '\0' || key == '#')
{
StreamFile("goodbye");
break;
}
}
char newKey = '\0';
switch (submenu)
{
case 0:
switch (key)
{
case '1':
newKey = StreamFile("press-1", escapeKeys);
submenu = 1;
break;
case '2':
newKey = StreamFile("press-2", escapeKeys);
submenu = 2;
break;
case '3':
newKey = StreamFile("press-3", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 1:
switch (key)
{
case '*':
welcome = true;
break;
case '4':
newKey = StreamFile("press-4", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
case 2:
switch (key)
{
case '*':
welcome = true;
break;
case '5':
newKey = StreamFile("press-5", escapeKeys);
break;
default:
newKey = StreamFile("bad", escapeKeys);
if (newKey == '\0')
{
newKey = StreamFile("digit", escapeKeys);
}
break;
}
break;
}
key = newKey;
}
Hangup();
}
