//執行人未結案轉派工或結案-手機
public String[] CloseCCase(CloseCaseViewModel closeCase) {
String[] ret = new String[3];
ret[0] = "false"; //回饋訊息
ret[1] = ""; //案號
ret[2] = ""; //mid
Boolean canClosed = true; //判斷是否母單可以結案
Boolean SpareMach = false; //判斷目前備機是否提供 (true:提供中，flase:未提供)
Boolean UserMach = false; //判斷目前客戶機器是否取回 (true:取回中，flase:未取回)
String SpareMachCaseNum = "";
String UserMachCaseNum = "";
int tempCid = Int32.Parse(closeCase.Cid);
WBSEventC wBSEventC = db.WBSEventC.Find(tempCid);
WBSEventM wBSEventM = db.WBSEventM.Find(wBSEventC.MomCaseID);
String caseNum = "", eventNumM;
ret[2] = wBSEventC.MomCaseID.ToString();
caseNum = wBSEventM.CaseClass + wBSEventM.CaseDate + "-";
if (wBSEventM.CaseCode < 10)
caseNum += "0000" + wBSEventM.CaseCode.ToString();
else if (wBSEventM.CaseCode < 100 && wBSEventM.CaseCode >= 10)
caseNum += "00" + wBSEventM.CaseCode.ToString();
else if (wBSEventM.CaseCode < 10000 && wBSEventM.CaseCode >= 1000)
caseNum += "0" + wBSEventM.CaseCode.ToString();
else
caseNum += wBSEventM.CaseCode.ToString();
eventNumM = caseNum;
caseNum += "-" + ((wBSEventC.ChildCaseID < 10) ? ("0" + wBSEventC.ChildCaseID.ToString()) : wBSEventC.ChildCaseID.ToString());
wBSEventC.ModifyDateTime = DateTime.Now;
wBSEventC.ModifyUserID = closeCase.UserID;
wBSEventC.ServiceModifyDT = DateTime.Now;
wBSEventC.ServiceModifyUserID = closeCase.UserID;
wBSEventC.QuestionFinishDT = DateTime.Now;
wBSEventC.QuestionFinishSysDT = DateTime.Now;
wBSEventC.QuestionFinishSW = "Y";
wBSEventC.ProvideSpareMach = closeCase.ProvideSpareMach;
wBSEventC.RetrieveSpareMach = closeCase.RetrieveSpareMach;
wBSEventC.RetrieveUserMach = closeCase.RetrieveUserMach;
wBSEventC.ReturnUserMach = closeCase.ReturnUserMach;
wBSEventC.MachMemo = closeCase.MachMemo;
wBSEventC.ServiceReport = closeCase.ServiceReport;
//20150825新增-Hsiuyang-SugProduct實際更換削除部分
JArray SugProduct = JsonConvert.DeserializeObject<JArray>(closeCase.MaterialJson);
for (int i = 0; i < SugProduct.Count; i++)
{
SugProduct sugProduct = new SugProduct();
sugProduct.CID = wBSEventC.Num;
sugProduct.Class = Int32.Parse(SugProduct[i]["Class"].ToString());
if (SugProduct[i]["ProductNum"].ToString() == "")
sugProduct.ProductName = SugProduct[i]["ProductName"].ToString();
else
sugProduct.ProductNum = Int32.Parse(SugProduct[i]["ProductNum"].ToString());
db.SugProduct.Add(sugProduct);
}
if (wBSEventC.EventStatus != 42) //未離開直接結案
{
wBSEventC.ServiceLeaveDT = DateTime.Now;
wBSEventC.ServiceLeaveSysDT = DateTime.Now;
System.TimeSpan diff1 = DateTime.Now.Subtract(wBSEventC.ServiceArriveDT ?? DateTime.Now);
int day = Int32.Parse(diff1.ToString("%d"));
int hour = Int32.Parse(diff1.ToString("%h"));
int minute = Int32.Parse(diff1.ToString("%m"));
hour += day * 24;
if (minute > 0)
hour++;
wBSEventC.ServiceTakeHours = hour;
}
try
{
if (closeCase.EndType == "2") //暫存並離開
{
wBSEventC.EventStatus = 42;
wBSEventM.ModifyDT = DateTime.Now;
wBSEventM.ModifyUserID = closeCase.UserID;
db.SaveChanges();
ret[0] = wBSEventM.Customer1.ShortName + "-" + wBSEventC.ProductClass1.Note + "-處理資訊暫存成功，單號：" + caseNum + "。";
ret[0] += "注意事項：「實際更換項目、處理說明、維修附件上傳、備機更換資訊」等暫存資訊不會於子單詳情中顯示，需待案件狀態>=43.已交付待回覆後，才可顯示。";
return ret;
}
if (closeCase.IsEnd == "true")
{
//按照case的最後修改時間小到大排序，保證最後一次借出或歸還順序是否正確(本單與被刪除子單不算在內)
var qryC = db.WBSEventC.Where(x => x.MomCaseID == wBSEventC.MomCaseID && x.Num != wBSEventC.Num && x.EventStatus != 0).OrderBy(x => x.ModifyDateTime);
foreach (WBSEventC C in qryC)
{
if (C.EventStatus < 50)
canClosed = false; //某子單未解決不可結案
if (C.RetrieveSpareMach == "T") //先判斷此case是否取回備機，若有，表示之前的全取回
SpareMach = false;
if (C.ReturnUserMach == "T") //先判斷此case是否歸還客戶機器，若有，表示之前的全歸還
UserMach = false;
if (C.ProvideSpareMach == "T") //再判斷此case是否借出備機
{
SpareMachCaseNum = eventNumM + "-" + ((C.ChildCaseID < 10) ? ("0" + C.ChildCaseID.ToString()) : C.ChildCaseID.ToString());
SpareMach = true;
}
if (C.RetrieveUserMach == "T") //再判斷此case是否取回客戶機器
{
UserMachCaseNum = eventNumM + "-" + ((C.ChildCaseID < 10) ? ("0" + C.ChildCaseID.ToString()) : C.ChildCaseID.ToString());
UserMach = true;
}
}
if (wBSEventC.RetrieveSpareMach == "T") //先判斷本case是否取回備機，若有，表示之前的全取回
SpareMach = false;
if (wBSEventC.ReturnUserMach == "T") //先判斷本case是否歸還客戶機器，若有，表示之前的全歸還
UserMach = false;
if (wBSEventC.ProvideSpareMach == "T") //再判斷本次是否借出備機
SpareMach = true;
if (wBSEventC.RetrieveUserMach == "T") //再判斷本次是否取回客戶機器
UserMach = true;
if (SpareMach == true)
{
wBSEventM.SpareMach = "L";
canClosed = false;
}
else
{
wBSEventM.SpareMach = "R";
}
if (UserMach == true)
{
wBSEventM.UserMach = "L";
canClosed = false;
}
else
{
wBSEventM.UserMach = "R";
}
if (canClosed)
{
wBSEventC.EventStatus = 50;
wBSEventM.CaseMStatus = "9";
wBSEventM.CloseDT = DateTime.Now;
wBSEventM.ModifyDT = DateTime.Now;
wBSEventM.ModifyUserID = closeCase.UserID;
db.SaveChanges();
//ret[0] = "案件" + caseNum + "已解決，所有子單均解決，完成結案。";
ret[0] = wBSEventM.Customer1.ShortName + "-" + wBSEventC.ProductClass1.Note + "-所有子單均解決，完成結案，單號：" + caseNum + "。";
}
else
{
wBSEventC.EventStatus = 42;
//wBSEventM.CaseMStatus = "6";
wBSEventM.ModifyDT = DateTime.Now;
wBSEventM.ModifyUserID = closeCase.UserID;
db.SaveChanges();
//ret[0] = "案件" + caseNum + "已解決，有";
ret[0] = wBSEventM.Customer1.ShortName + "-" + wBSEventC.ProductClass1.Note + "-無法結案，處理資訊暫存成功，單號：" + caseNum + "。";
//if (SpareMach == true)
// ret[0] += "未取回備機，";
//if (UserMach == true)
// ret[0] += "未歸還客戶機器，";
//ret[0] += "子單未解決，無法結案。";
if (SpareMach == true)
ret[0] += "注意事項：單號：" + SpareMachCaseNum + "，已勾選「提供備機」但後續子任務未勾選「拿回備機」。";
if (UserMach == true)
ret[0] += "注意事項：單號：" + UserMachCaseNum + "，已勾選「拿回客戶機器」但後續子任務未勾選「歸還客戶機器」。";
}
}
else
{
if (wBSEventC.RetrieveSpareMach == "T") //先判斷本case是否取回備機，若有，表示之前的全取回
wBSEventM.SpareMach = "R"; ;
if (wBSEventC.ReturnUserMach == "T") //先判斷本case是否歸還客戶機器，若有，表示之前的全歸還
wBSEventM.UserMach = "R"; ;
if (wBSEventC.ProvideSpareMach == "T") //再判斷本次是否借出備機
wBSEventM.SpareMach = "L";
if (wBSEventC.RetrieveUserMach == "T") //再判斷本次是否取回客戶機器
wBSEventM.UserMach = "L";
wBSEventC.EventStatus = 49;
//wBSEventM.CaseMStatus = "6";
db.SaveChanges();
ret[0] = wBSEventM.Customer1.ShortName + "-" + wBSEventC.ProductClass1.Note + "-已解決未派工，單號：" + caseNum + "。";
//ret[0] = "案件" + caseNum + "已解決。";
}
ret[1] = caseNum;
}
catch
{
ret[0] = "false";
}
return ret;
}
public ActionResult ServiceDataInput2(string cid, string isEnd, string materialJson, string note, string provideSpareMach, string retrieveSpareMach, string retrieveUserMach, string returnUserMach, IEnumerable<HttpPostedFileBase> files)
{
if (!User.Identity.IsAuthenticated)
return RedirectToAction("Logon2", "Mobile");
// 先取得該使用者的 FormsIdentity
FormsIdentity id = (FormsIdentity)User.Identity;
// 再取出使用者的 FormsAuthenticationTicket
FormsAuthenticationTicket ticket = id.Ticket;
string[] ret;
String msg = "結案失敗。";
CloseCaseViewModel closeCase = new CloseCaseViewModel();
closeCase.Cid = cid;
closeCase.IsEnd = isEnd;
closeCase.MaterialJson = materialJson;
closeCase.ServiceReport = note;
//closeCase.MachMemo = machMemo;
closeCase.ProvideSpareMach = provideSpareMach;
closeCase.RetrieveSpareMach = retrieveSpareMach;
closeCase.RetrieveUserMach = retrieveUserMach;
closeCase.ReturnUserMach = returnUserMach;
closeCase.UserID = ticket.Name;
ret = wBSEventRepository.CloseCCase(closeCase);
if (ret[0] != "false") {
if (files != null) {
Save(files, ret[1], cid, 4);
}
msg = ret[0];
if (isEnd == "true") //結案
{
return RedirectToAction("EventList2", "Mobile", new { data = msg, type = "1" });
}
else //轉派
{
return RedirectToAction("FollowUpEvent", "Mobile", new { data = msg, mid = ret[2], cid = cid });
}
}
return RedirectToAction("EventList2", "Mobile", new { data = msg, type = "1" });
}