Beispiel #1
0
        public override bool Equals(object obj)
        {
            bool b = true;

            if (obj != null && obj is CallCenterCall)
            {
                CallCenterCall ccc = obj as CallCenterCall;
                if (ccc.applicationData == this.applicationData && ccc.caller == this.caller)
                {
                    if (ccc.callvariables != null && this.callvariables != null)
                    {
                        if (ccc.callvariables.Length == this.callvariables.Length)
                        {
                            for (int i = 0; i < ccc.callvariables.Length; i++)
                            {
                                if (ccc.callvariables[i] != this.callvariables[i])
                                {
                                    b = false;
                                    break;
                                }
                            }
                        }
                        else
                        {
                            b = false;
                        }
                    }
                }
                else
                {
                    b = false;
                }
            }
            else
            {
                b = false;
            }
            return(b);
        }
Beispiel #2
0
 public bool SetAgentLineControl(string extension, string agentid, AgentState state, CallCenterCall ccc)
 {
     bool success = false;
     try
     {
         if (Global.cacheMgr != null)
         {
             log.Debug("Adding or update agentlinecontrol: " + extension + state.ToString());
             if (Global.cacheMgr.Contains(extension) && Global.cacheMgr.GetData(extension) is AgentLineControl)
             {
                 AgentLineControl currentAgentLineControl = ((AgentLineControl)Global.cacheMgr.GetData(extension));
                 currentAgentLineControl.agentstate = state;
                 currentAgentLineControl.callcentercall = ccc;
                 Global.cacheMgr.Add(extension, currentAgentLineControl);
             }
             else
             {
                 AgentLineControl alc = new AgentLineControl();
                 LineControl lc = ((LineControl)Global.cacheMgr.GetData(extension));
                 alc.agentid = agentid;
                 alc.agentstate = state;
                 alc.callcentercall = ccc;
                 alc.directoryNumber = lc.directoryNumber;
                 alc.doNotDisturb = lc.doNotDisturb;
                 alc.forward = lc.forward;
                 alc.lineControlConnection = lc.lineControlConnection;
                 alc.mwiOn = lc.mwiOn;
                 alc.status = lc.status;
                 alc.monitored = lc.monitored;
                 Global.cacheMgr.Add(extension, alc);
             }
             success = true;
         }
         return success;
     }
     catch (Exception e)
     {
         log.Error("Error while setting agentlinecontrol : " + e.Message);
         return success;
     }
 }