public IActionResult New(int networkEquipmentId)
{
var replyData = InitUserNetworks();
var response = new IncidentChatReply {
EquipmentId = networkEquipmentId,
QuestionIDs = replyData.QuestionIDs,
CurrentUserIncidents = _getUserIncidents()
};
if (networkEquipmentId == 0)
{
response.ReplyContent = replyData.ChatText;
return(View(response));
}
var netEquip = _dbContext.UserNetworkEquipments.FirstOrDefault(e => e.UserNetworkEquipmentId == networkEquipmentId);
replyData = InitIncidentTypes();
if (netEquip == null)
{
response.ReplyContent = replyData.ChatText;
return(View(response));
}
response.ReplyContent = replyData.ChatText;
response.QuestionIDs = replyData.QuestionIDs;
response.Stage = 3;
return(View(response));
}
public IActionResult New()
{
var replyData = InitUserNetworks();
var response = new IncidentChatReply
{
ReplyContent = replyData.ChatText,
QuestionIDs = replyData.QuestionIDs,
CurrentUserIncidents = _getUserIncidents()
};
return(View(response));
}
public IActionResult Post(IncidentChatMessage chatMessage)
//public IActionResult Post([FromBody] JsonElement body)
{
//var chatMessage = JsonConvert.DeserializeObject<IncidentChatMessage>(body.GetRawText());
ChatReplyRawContent replyData;
_logger.LogInformation("Chat Message Received!", chatMessage);
var chatReply = new IncidentChatReply();
chatReply.IncidentId = chatMessage.IncidentId;
chatReply.QuestionId = chatMessage.QuestionId;
chatReply.EquipmentId = chatMessage.EquipmentId;
chatReply.NetworkId = chatMessage.NetworkId;
chatReply.AnswerId = chatMessage.AnswerId;
chatReply.SessionCompleted = chatMessage.SessionCompleted;
if (chatMessage.SessionCompleted)
{
chatReply.ReplyContent = "The chat session has ended!";
return(Ok(chatReply));
}
int replyNumber;
if (!int.TryParse(chatMessage.MessageContent, out replyNumber))
{
chatReply.IsError = true;
chatReply.ErrorMessage = "Invalid entry, please retart incident!";
chatReply.ReplyContent = "Invalid entry, please retart incident!!!";
return(Ok(chatReply));
}
var id = chatMessage.QuestionIDs.FirstOrDefault(i => i.Key == replyNumber.ToString()).Value;
replyNumber = int.Parse(id);
//var iDs = chatMessage.QuestionIDs;
if (chatMessage.Stage == 2)
{
replyData = InitUserNetworkEquipments(replyNumber);
chatReply.NetworkId = replyNumber;
chatReply.ReplyContent = replyData.ChatText;
chatReply.QuestionIDs = replyData.QuestionIDs;
return(Ok(chatReply));
}
if (chatMessage.Stage == 3)
{
replyData = InitIncidentTypes();
chatReply.EquipmentId = replyNumber;
chatReply.ReplyContent = replyData.ChatText;
chatReply.QuestionIDs = replyData.QuestionIDs;
return(Ok(chatReply));
}
Incident incident;
if (chatMessage.Stage == 4)
{
incident = new Incident
{
IncidentTypeId = replyNumber,
UserNetworkEquipmentId = chatMessage.EquipmentId,
IncidentDate = DateTime.UtcNow
};
_dbContext.Incidents.Add(incident);
_dbContext.SaveChanges();
chatReply.IncidentId = incident.IncidentId;
chatMessage.IncidentId = incident.IncidentId;
//return Ok(chatReply);
}
else
{
incident = _dbContext.Incidents.FirstOrDefault(i => i.IncidentId == chatMessage.IncidentId);
}
if (chatReply.IncidentId == 0)
{
//Restart CHat Request
replyData = InitUserNetworkEquipments(replyNumber);
chatReply.NetworkId = replyNumber;
chatReply.ReplyContent = replyData.ChatText;
chatReply.QuestionIDs = replyData.QuestionIDs;
return(Ok(chatReply));
}
Question nextQuestion = new Question();
QuestionAnswer lastAnswer = new QuestionAnswer();
var sessionCompleted = false;
//var currentIncident = _dbContext.Incidents.FirstOrDefault(i=>i.IncidentId == chatMessage.IncidentId);
//var incidentQuestions = _dbContext.IncudentTypeQuestions.Where(i => i.IncidentId == incident.IncidentId).ToList();
if (chatMessage.QuestionId != 0)
{
var incidentTypeQuestion = new IncidentTypeQuestion {
AnswerId = replyNumber,
IncidentId = incident.IncidentId,
QuestionId = chatMessage.QuestionId
};
_dbContext.IncidentTypeQuestions.Add(incidentTypeQuestion);
_dbContext.SaveChanges();
}
if (!_dbContext.IncidentTypeQuestions.Any(i => i.IncidentId == incident.IncidentId))
{
nextQuestion = _dbContext.Questions.FirstOrDefault(q => q.IncidentTypeId == incident.IncidentTypeId);
}
else
{
var incidentQuestions = _dbContext.IncidentTypeQuestions.Where(i => i.IncidentId == incident.IncidentId).ToArray();
lastAnswer = _dbContext.QuestionAnswers.FirstOrDefault(a => a.QuestionAnswerId == incidentQuestions[incidentQuestions.Length - 1].AnswerId);
if (lastAnswer.NextQuestionId == 0)
{
sessionCompleted = true;
}
else
{
nextQuestion = _dbContext.Questions.FirstOrDefault(q => q.QuestionId == lastAnswer.NextQuestionId);
}
}
if (sessionCompleted)
{
if (!string.IsNullOrWhiteSpace(lastAnswer?.Troubleshooting))
{
chatReply.ReplyContent = "<strong>Troubleshooting:</strong><br />" + _getTroubleshootText(lastAnswer.Troubleshooting);
}
if (!string.IsNullOrWhiteSpace(lastAnswer?.Mitigation))
{
//chatReply.ReplyContent += _getTroubleshootText(lastAnswer.Mitigation);
chatReply.ReplyContent += _getFinalMessage(incident);
}
chatReply.ReplyContent += "<br /><br />The chat session has ended!";
chatReply.SessionCompleted = true;
return(Ok(chatReply));
}
chatReply.QuestionId = nextQuestion.QuestionId;
replyData = InitChatQuestionAnswer(nextQuestion);
chatReply.ReplyContent = replyData.ChatText;
chatReply.QuestionIDs = replyData.QuestionIDs;
_logger.LogInformation("Chat Reply Sent!", chatReply);
return(Ok(chatReply));
}
