//GET THE NEXT WAITING ENTITY IN THE QUEUE
public EntityClass getEntityWaiting(ECallType callType)
{
EntityClass nextEntity = null;
if (callType == ECallType.stereo) //If the call is stereo
{
//If there is someone waiting
if (stereoWaiting.Count > 0)
{
nextEntity = stereoWaiting.Dequeue();
}
}
else
{
if (otherWaiting.Count > 0)
{
nextEntity = otherWaiting.Dequeue();
}
}
return(nextEntity);
}
//****************************************************************
// COMPLETE THE SERVICECALL EVENT
//****************************************************************
public void CompleteServiceCall()
{
//What happens when they comeplete the service call?
/*
* Calls complete
* Free up that sales rep
* grab from queue
*/
//EntityClass newEntity = null;
if (mainQueue.stereoWaiting.Count == 0) //If there isnt anyone waiting do what?
{
Console.WriteLine("Number of People on hold: " + mainQueue.stereoWaiting.Count);
}
else
{
if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
{
activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
//Pretty sure he just dissapares from the system now. He no longer holds up any resources
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.stereo);
EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
freeRep.isFree = false;
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
}
if (mainQueue.otherWaiting.Count == 0)
{
Console.WriteLine("Number of people on Hold: " + mainQueue.otherWaiting.Count);
}
else
{
if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
{
activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
//Pretty sure he just dissapares from the system now. He no longer holds up any resources
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.other);
EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
freeRep.isFree = false;
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
int interval2 = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime2 = currentTime + interval2;
//New completeService Event
EventClass newEvent2 = new EventClass(activeEntity, EEventType.EndSim, scheduledTime2);
mainCalendar.addEvent(newEvent2);
}
/*if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
* {
* activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
* //Pretty sure he just dissapares from the system now. He no longer holds up any resources
*
* int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
* int scheduledTime = currentTime + interval;
* //New completeService Event
* EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.stereo);
* EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
*
* SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
* newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
* freeRep.isFree = false;
*
* //Add new Event to the calendar
* mainCalendar.addEvent(newEvent);
* }
* else
* {
* activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
*
* int interval = Convert.ToInt16(diceRoller.DiceRoll() * 1);
* int scheduledTime = currentTime + interval;
* //New completeService Event
* EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.other);
* EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
*
* SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.other);
* newEntity.personImTalkingTo = freeRep; //Assign it to the active entity
* freeRep.isFree = false; //take that resource
*
* //Add new Event to the calendar
* mainCalendar.addEvent(newEvent);
* }
* //Thats it until the time reaches the EndSim eventTime.*/
}
//CONSTRUCTOR\\
public EventClass(EntityClass currentEntity, EEventType newEvent, int schedualedTime)
{
this.currentEntity = currentEntity;
this.currentEventType = newEvent;
this.schedualedTime = schedualedTime;
}