public newTicket SubmitTicket(string userId, string description)
{
try
{
if (userId.Equals("") || description.Equals(""))
{
return(new newTicket());
}
string url = startURL + @"u_tech_sales_tickets";
string body = "{'short_description':'" + description + "','u_caller':'" + userId + "'}";
var content = (newTicket)uploadServiceNow(url, typeof(newTicket), body);
writeLog("Created Ticket: " + content.result.number);
return(content);
}
catch
{
newTicket u = new newTicket();
u.noResultData = true;
return(u);
}
}
public newTicket SubmitTicket(string userId, string description)
{
try
{
if (userId.Equals("") || description.Equals("")) return new newTicket();
string url = startURL + @"u_tech_sales_tickets";
string body = "{'short_description':'" + description + "','u_caller':'" + userId + "'}";
var content = (newTicket)uploadServiceNow(url, typeof(newTicket), body);
writeLog("Created Ticket: " + content.result.number);
return content;
}
catch
{
newTicket u = new newTicket();
u.noResultData = true;
return u;
}
}
