public void EventStampIsUnixTimeStampWhenGreaterThan0()
{
int timestamp = 5876;
var huntgroup = new Huntgroup
{
time = timestamp
};
Assert.That(huntgroup.EventStamp, Is.EqualTo(new DateTime(1970, 1, 1).AddSeconds(timestamp)));
}
public void CreatesGenericForEachAgent()
{
var huntgroup = new Huntgroup
{
huntgroup = "does not really matter",
agents = new List<Agent> {new Agent(), new Agent()}
};
IEnumerable<Generic> generics = _translator.Translate(huntgroup, _callCopyEntities);
Assert.That(generics.Count(), Is.EqualTo(2));
}
public void GenericTimeComesFromHuntgroupTime()
{
int seconds = 1234567890;
DateTime expectedDateTime = new DateTime(1970, 1, 1).AddSeconds(seconds);
var huntgroup = new Huntgroup
{
time = seconds,
agents = new List<Agent> {new Agent()}
};
Generic generic = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(generic.CreateDate, Is.EqualTo(expectedDateTime));
}
public void ACDCallsIsEqualToActivePendingAutoQueuedOutbound()
{
var huntgroup = new Huntgroup
{
active = 1,
auto = 2,
outbound = 3,
pending = 4,
queued = 5
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.ACDCalls, Is.EqualTo(15));
}
public void TranslatesProperResponseIntoHuntgroup()
{
var expectedHuntgroup = new Huntgroup();
string responseString = "response";
var webRequest = new Mock<WebRequest>();
var response = new Mock<WebResponse>();
var responseStream = new MemoryStream(Encoding.ASCII.GetBytes(responseString));
var translator = new Mock<IDatastreamDeserializer>();
var readService = new RevationLiveReadService(webRequest.Object, translator.Object);
webRequest.Setup(x => x.GetResponse()).Returns(response.Object);
response.Setup(x => x.GetResponseStream()).Returns(responseStream);
translator.Setup(x => x.ToHuntgroup(responseString)).Returns(expectedHuntgroup);
Huntgroup huntgroup = readService.Read();
Assert.That(huntgroup, Is.SameAs(huntgroup));
}
public void EventStampDefaultsToDateTimeMinWhenTimeIs0()
{
var huntgroup = new Huntgroup();
Assert.That(huntgroup.EventStamp, Is.EqualTo(DateTime.MinValue));
}
public void StaffedIsEqualToNumberOfAgents()
{
var expectedAgentList = new List<Agent>
{
new Agent(),
new Agent(),
new Agent()
};
var huntgroup = new Huntgroup
{
agents = expectedAgentList
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.Staffed, Is.EqualTo(expectedAgentList.Count()));
}
public void CallsWaitingEqualsHuntgroupPending()
{
int expected = 42;
var huntgroup = new Huntgroup
{
pending = expected
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.CallsWaiting, Is.EqualTo(expected));
}
public void InQueuedIsHuntGroupTimeMinusMatchingDialogArrivedWhenStateIsQueued()
{
int huntgroupTime = 1000;
int dialogArrived = 100;
string agentPid = "good";
var huntgroup = new Huntgroup
{
time = huntgroupTime,
dialogs = new List<Dialog>
{
new Dialog
{
agents = new List<DialogAgent>
{
new DialogAgent {pid = agentPid}
},
arrived = dialogArrived,
state = "queued"
},
new Dialog
{
agents = new List<DialogAgent>
{
new DialogAgent {pid = "bad"}
},
arrived = 200
},
},
agents = new List<Agent> {new Agent {pid = agentPid}}
};
Generic generic = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(generic.InQueue, Is.EqualTo(huntgroupTime - dialogArrived));
}
public void UnknownPropertiesAreInitializedToZeroOrNull()
{
var huntgroup = new Huntgroup
{
agents = new List<Agent> {new Agent()}
};
Generic generic = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(generic.AutomatedCallDirectory, Is.Null);
Assert.That(generic.AuxReason, Is.Null);
Assert.That(generic.Extension, Is.Null);
Assert.That(generic.OnHold, Is.EqualTo(0));
}
public void DateIsEqualToHuntgroupEventStamp()
{
int expected = 42;
var huntgroup = new Huntgroup
{
time = expected
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.Date, Is.EqualTo(huntgroup.EventStamp));
}
public void InAcwIsEqualToWrapUp()
{
int expected = 42;
var huntgroup = new Huntgroup
{
wrapup = expected
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.InACW, Is.EqualTo(expected));
}
public void AgentsAvailableIsCountOfAgentsWhoAreOnlineInHuntgroupWithAvailableSessions()
{
string huntgroupName = "blah";
var expectedAgentList = new List<Agent>
{
new Agent
{
groups = new List<Group>
{
new Group
{
group = huntgroupName,
status = "online",
maxSessions = 2,
activeSessions = 1
}
}
},
new Agent
{
groups = new List<Group>
{
new Group
{
group = huntgroupName,
status = "online",
maxSessions = 1,
activeSessions = 0
}
}
},
new Agent
{
groups = new List<Group>
{
new Group
{
group = huntgroupName,
status = "online",
maxSessions = 2,
activeSessions = 2
}
}
},
new Agent
{
groups = new List<Group>
{
new Group
{
group = huntgroupName,
status = "wrong",
maxSessions = 2,
activeSessions = 1
},
new Group
{
group = "wrong",
status = "online",
maxSessions = 2,
activeSessions = 1
}
}
}
};
var huntgroup = new Huntgroup
{
huntgroup = huntgroupName,
agents = expectedAgentList
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.AgentsAvailable, Is.EqualTo(2));
}
public void AverageACDTimeIsAverageOfHuntgroupTimeMinusActiveDialogsActivityTime()
{
int huntgroupTime = 40;
var expectedDialogs = new List<Dialog>
{
new Dialog {state = "active", activity = 30},
new Dialog {state = "active", activity = 20},
new Dialog {state = "other", activity = 10}
};
var huntgroup = new Huntgroup
{
time = huntgroupTime,
dialogs = expectedDialogs
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.AverageACDTime, Is.EqualTo(15));
}
public void ReturnsListContainingASingleSocket()
{
var huntgroup = new Huntgroup();
IEnumerable<Socket> sockets = _translator.Translate(huntgroup, _callCopyEntities);
Assert.That(sockets.Count(), Is.EqualTo(1));
}
public void OldestCallWaitingIsEqualToQueuedLongest()
{
int expected = 42;
var huntgroup = new Huntgroup
{
queued_longest = expected
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.OldestCallWaiting, Is.EqualTo(expected));
}
public void InRingIsEqualToDialogsWhereAssignedIsGreaterThan0ButActivityEquals0()
{
var expectedDialogs = new List<Dialog>
{
new Dialog {assigned = 2, activity = 1},
new Dialog {assigned = 3, activity = 0},
new Dialog {assigned = 4, activity = 0}
};
var huntgroup = new Huntgroup
{
dialogs = expectedDialogs
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.InRing, Is.EqualTo(2));
}
public void InCallIsNumberOfAgentsWithActivityGreaterThan0()
{
var expectedDialogs = new List<Dialog>
{
new Dialog {activity = 1},
new Dialog {activity = 1},
new Dialog {activity = 0}
};
var huntgroup = new Huntgroup
{
dialogs = expectedDialogs
};
Socket socket = _translator.Translate(huntgroup, _callCopyEntities).First();
Assert.That(socket.InCall, Is.EqualTo(2));
}