public void ATC3308_CRMInvestigationRecordPhoneCallActivityOnInvestigationsCase()
{
//Login in as role
User user = this.environment.GetUser(SecurityRole.InvestigationsOfficer);
new LoginDialog().Login(user.Id, user.Password);
HomePage homePage = new HomePage(driver);
String HomeWindow = driver.CurrentWindowHandle;
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
// Create new investigation case
InvestigationCaseSearchPage investigationCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationCaseSearchPage.ClickNewInvestigationCaseButton();
InvestigationCasePage investigationCasePage = new InvestigationCasePage(driver);
string BaseWindow = driver.CurrentWindowHandle; //Records the current window handle
investigationCasePage.ClickSaveButton();
String investigationID = investigationCasePage.GetInvestigationCaseNumber();
Thread.Sleep(1000);
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Phone Call");
Thread.Sleep(2000);
//Add new Phone Call
String subject = "New Phone Call";
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
PhoneCallPage phoneCall = new PhoneCallPage(driver);
Thread.Sleep(100);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject(subject);
phoneCall.SetRecipient("BLAIR TEST");
phoneCall.ClickSaveButton();
phoneCall.ClickMarkCompleteButton();
//Verify Phone Call details
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage = new InvestigationCasePage(driver);
investigationCasePage.ClickPageTitle();
Table table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
Thread.Sleep(1000);
Assert.AreEqual(subject,table.GetCellValue("Activity Type","Phone Call","Subject"));
Assert.AreEqual("Completed", table.GetCellValue("Subject", subject, "Activity Status"));
//Re-open Phone Call
table.SelectTableRow("Activity Type", "Phone Call");
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickStartDialogButton();
table = new Table(phoneCall.GetProcessSearchResultTable());
table.ClickCell("Process Name", "Re-open Phone Call Activity", "Created On");
phoneCall.ClickDialogAddButton();
Thread.Sleep(1000);
driver = UICommon.SwitchToNewBrowserWithTitle(driver, BaseWindow, "Re-open Phone call Activity");
ReOpenCall reOpenPhoneCall = new ReOpenCall(driver);
reOpenPhoneCall.ClickNextButton();
reOpenPhoneCall.ClickFinishButton();
driver = driver.SwitchTo().Window(HomeWindow);
driver.Navigate().Back();
//Verify Reopned Phone call
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage = new InvestigationCasePage(driver);
table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
Thread.Sleep(1000);
Assert.AreEqual("Open", table.GetCellValue("Subject", subject, "Activity Status"));
table.SelectTableRow("Activity Type", "Phone Call");
//Amend Phone call
phoneCall = new PhoneCallPage(driver);
String newSubject = "Amend Phone Call";
phoneCall.SetSubject(newSubject);
phoneCall.ClickSaveCloseButton();
//Verify Amended Phone call details
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage = new InvestigationCasePage(driver);
table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
Thread.Sleep(1000);
Assert.AreEqual(newSubject, table.GetCellValue("Activity Type", "Phone Call", "Subject"));
table.SelectTableRow("Activity Type", "Phone Call");
//Cancel Phone Call
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.ClickClosePhoneCallButton();
phoneCall.ConfirmDeactivation("Canceled");
phoneCall.ClickConfirmDeactivationCloseButton();
driver = driver.SwitchTo().Window(HomeWindow);
driver.Navigate().Back();
//Verify Canceled phone call details
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage = new InvestigationCasePage(driver);
table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
Assert.AreEqual("Canceled", table.GetCellValue("Subject", newSubject, "Activity Status"));
}
public void ATC3309_CRMInvestigationVerifyOfficerCanRecordPhoneCalls()
{
#region Start Up Excel
MyBook = MyApp.Workbooks.Open(DatasourceDir + @"\Investigations.xlsx", 0, false, 5, "", "", true, Excel.XlPlatform.xlWindows, "\t", false, false, 0, true, 1, 0);
MySheet = (Excel.Worksheet)MyBook.Sheets[Properties.Settings.Default.ENVIRONMENT.ToString()];
MyRange = MySheet.UsedRange;
//Get specific row for the data
int testDataRows = MyRange.Rows.Count;
int MyRow = 0;
for (int i = 2; i <= testDataRows; i++)
{
if (MyRange.Cells[i, 1].Value.ToString() == "ClientTestData")
{
MyRow = i;
break;
}
}
#endregion
string clientName = MyRange.Cells[MyRow, InvestigationSchema.GetColumnIndex(ColumnName.CLIENT_NAME)].Value;
User user = this.environment.GetUser(SecurityRole.InvestigationOfficer);
new LoginDialog().Login(user.Id, user.Password);
// Create Investigation Case
HomePage homePage = new HomePage(driver);
string HomeWindow = driver.CurrentWindowHandle;
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
// Verify that Investigation Officer is able to record Phone call for Investigation Case
InvestigationCaseSearchPage investigationsCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationsCaseSearchPage.ClickNewInvestigationCaseButton();
// Create new case
InvestigationCasePage investigationCasePage = new InvestigationCasePage(driver);
string BaseWindow = driver.CurrentWindowHandle;
investigationCasePage.ClickSaveButton();
String investigationID = investigationCasePage.GetInvestigationCaseNumber();
//Phone Call
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Phone Call");
driver = investigationCasePage.SwitchNewBrowserWithTitle(driver, BaseWindow, "Phone Call");
PhoneCallPage phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage.CheckForErrors();
investigationCasePage.ClickPageTitle();
Table table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
phoneCall.SwitchFrame();
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
// Verify that Investigation Officer is able to record Phone call for Client
driver = driver.SwitchTo().Window(HomeWindow);
homePage.HoverCRMRibbonTab();
homePage.ClickClientServicesRibbonButton();
homePage.HoverClientServicesRibbonTab();
homePage.ClickClientsRibbonButton();
ClientsSearchPage clientsSearchPage = new ClientsSearchPage(driver);
clientsSearchPage.ClickNewClientButton();
ClientPage clientPage = new ClientPage(driver);
BaseWindow = driver.CurrentWindowHandle;
clientPage.ClickPageTitle();
clientPage.PopulateNewClient("Client Phone Record");
clientPage.ClickSaveButton();
clientPage.ClickActivitiesAddButton();
clientPage.ClickAddActivity("Phone Call");
Thread.Sleep(3000);
driver = clientPage.SwitchNewBrowser(driver, BaseWindow, "Phone Call");
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 Client Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
phoneCall.CheckForErrors();
clientPage.ClickPageTitle();
table = new Table(clientPage.GetActivitiesTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 Client Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 Client Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 Client Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
// Verify that Investigation Officer is able to record Phone call for General Case
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsGeneralCasesRibbonButton();
InvestigationGeneralCaseSearchPage invGeneralCaseSearchPage = new InvestigationGeneralCaseSearchPage(driver);
invGeneralCaseSearchPage.ClickNewGeneralCaseButton();
InvestigationGeneralCasePage investigationGeneralCasePage = new InvestigationGeneralCasePage(driver);
BaseWindow = driver.CurrentWindowHandle;
investigationGeneralCasePage.ClickPageTitle();
investigationGeneralCasePage.SetTitle("New General Case");
investigationGeneralCasePage.SetClientName(clientName);
investigationGeneralCasePage.SetType("Complaint");
investigationGeneralCasePage.ClickSaveButton();
investigationGeneralCasePage.ClickActivitiesAddButton();
investigationGeneralCasePage.ClickAddActivity("Phone Call");
driver = investigationGeneralCasePage.SwitchNewBrowserWithTitle(driver, BaseWindow, "Phone Call");
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 General Case Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
phoneCall.CheckForErrors();
investigationGeneralCasePage.ClickPageTitle();
table = new Table(investigationGeneralCasePage.GetActivitiesTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 General Case Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 General Case Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 General Case Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
#region Shut down Excel
MyBook.Save();
MyBook.Close();
MyApp.Quit();
#endregion
}
public void ATC3316_CRMInvestigationVerifyRelatedActivitiesOwnerUpdation()
{
#region Start Up Excel
MyBook = MyApp.Workbooks.Open(DatasourceDir + @"\Investigations.xlsx", 0, false, 5, "", "", true, Excel.XlPlatform.xlWindows, "\t", false, false, 0, true, 1, 0);
MySheet = (Excel.Worksheet)MyBook.Sheets[Properties.Settings.Default.ENVIRONMENT.ToString()];
MyRange = MySheet.UsedRange;
//Get specific row for the data
int testDataRows = MyRange.Rows.Count;
int MyRow = 0;
for (int i = 2; i <= testDataRows; i++)
{
if (MyRange.Cells[i, 1].Value.ToString() == "ClientTestData")
{
MyRow = i;
break;
}
}
#endregion
string clientName = MyRange.Cells[MyRow, InvestigationSchema.GetColumnIndex(ColumnName.CLIENT_NAME)].Value;
User user = this.environment.GetUser(SecurityRole.InvestigationOfficer);
new LoginDialog().Login(user.Id, user.Password);
// Create Investigation Case
HomePage homePage = new HomePage(driver);
string HomeWindow = driver.CurrentWindowHandle;
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
InvestigationCaseSearchPage investigationsCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationsCaseSearchPage.ClickNewInvestigationCaseButton();
// Create new case
InvestigationCasePage investigationCasePage = new InvestigationCasePage(driver);
string BaseWindow = driver.CurrentWindowHandle;
investigationCasePage.ClickSaveButton();
String investigationID = investigationCasePage.GetInvestigationCaseNumber();
//Email
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Email");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
EmailPage emailPage = new EmailPage(driver);
emailPage.ClickPageTitle();
emailPage.SetToValueText(clientName);
Thread.Sleep(500);
emailPage.SetSubjectValueText("Test 3316 Email");
emailPage.ClickSaveCloseIMG();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
//Fax
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Fax");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
FaxPage faxPage = new FaxPage(driver);
faxPage.ClickPageTitle();
faxPage.SetSubjectValue("Test 3316 Fax");
faxPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
//Letter
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Letter");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(1000);
LetterPage letterPage = new LetterPage(driver);
letterPage.ClickPageTitle();
letterPage.SetSubjectValue("Test 3316 Letter");
letterPage.ClickSaveButton();
letterPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
//Phone Call
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Phone Call");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
PhoneCallPage phoneCall = new PhoneCallPage(driver);
Thread.Sleep(100);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3316 Phone Call");
Thread.Sleep(500);
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Client Management Activity
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Client Management Activity");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
ClientManagementActivityPage clientManagementActivityPage = new ClientManagementActivityPage(driver);
clientManagementActivityPage.ClickPageTitle();
clientManagementActivityPage.SetSubjectValue("Test 3316 Client Management Activity");
clientManagementActivityPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Front Counter Contact
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Front Counter Contact");
Thread.Sleep(2000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(1000);
FrontCounterContactPage frontCounterContactPage = new FrontCounterContactPage(driver);
frontCounterContactPage.SetSubjectValue("Test 3316 Front Counter Contact");
frontCounterContactPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Task
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddTaskButton("Task");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(500);
TaskPage taskPage = new TaskPage(driver);
taskPage.ClickPageTitle();
taskPage.SetSelectSubjectValue("Bond existence");
taskPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Recurring Appointment
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Appointment");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
AppointmentPage appointmentPage = new AppointmentPage(driver);
string AppWindow = driver.CurrentWindowHandle;
appointmentPage.ClickPageTitle();
appointmentPage.SetStartRange(DateTime.Today.AddDays(1).ToString("dd/MM/yyyy"));
appointmentPage.ClickPageTitle();
appointmentPage.ClickRecurrenceButton();
appointmentPage.ClickSetButton();
driver = driver.SwitchTo().Window(AppWindow);
appointmentPage = new AppointmentPage(driver);
appointmentPage.ClickPageTitle();
appointmentPage.SetSubjectValue("Test 3316 Recurring Appointment");
appointmentPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Appointment
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Appointment");
Thread.Sleep(1000);
driver = investigationCasePage.SwitchNewBrowser(driver, BaseWindow);
Thread.Sleep(2000);
appointmentPage = new AppointmentPage(driver);
appointmentPage.ClickPageTitle();
appointmentPage.SetSubjectValue("Test 3316 Appointment");
appointmentPage.ClickSaveCloseButton();
Thread.Sleep(2000);
driver = driver.SwitchTo().Window(BaseWindow);
// Change the owner value
investigationCasePage.ClickPageTitle();
investigationCasePage.SetOwnerValue("IMSTestU04");
investigationCasePage.ClickSaveCloseButton();
investigationsCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationsCaseSearchPage.SetSearchRecord(investigationID);
Table table = new Table(investigationsCaseSearchPage.GetSearchResultTable());
table.ClickCellValue("Case Number", investigationID, "Case Number");
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickSeeRecordsAssociatedWithThisViewButton("Activities");
Thread.Sleep(1000);
investigationCasePage.SetActivitiesSearchText("Test 3316 Email");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Email", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Fax");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Fax", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Letter");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Letter", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Phone Call");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Phone Call", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Client Management Activity");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Client Management Activity", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Front Counter Contact");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Front Counter Contact", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText(investigationID + ": Bond existence");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", investigationID + ": Bond existence", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Appointment");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Appointment", "Owner"), "IMSTestU04");
investigationCasePage.SetActivitiesSearchText("Test 3316 Recurring Appointment");
table = new Table(investigationCasePage.GetActivitiesAssociatedViewTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3316 Recurring Appointment", "Owner"), "IMSTestU04");
#region Shut down Excel
MyBook.Save();
MyBook.Close();
MyApp.Quit();
#endregion
}