/// <summary>
/// Sends the test email.
/// </summary>
/// <param name="smtpBoxId">The SMTP box id.</param>
/// <param name="subject">The subject.</param>
/// <param name="htmlBody">The HTML body.</param>
/// <param name="completeCheckPageUrl">The complete check page URL.</param>
public static void SendTestEmail(int smtpBoxId, string subject, string htmlBody, string completeCheckPageUrl)
{
if (subject == null)
{
throw new ArgumentNullException("subject");
}
if (htmlBody == null)
{
throw new ArgumentNullException("htmlBody");
}
if (completeCheckPageUrl == null)
{
throw new ArgumentNullException("completeCheckPageUrl");
}
SmtpBoxRow row = new SmtpBoxRow(smtpBoxId);
// Reset Check params
row.Checked = false;
row.CheckUid = Guid.NewGuid();
row.Update();
// Create Complete Back Link
string backLink = completeCheckPageUrl + "?uid=" + row.CheckUid.ToString();
SmtpClient client = SmtpClientUtility.CreateSmtpClient(new SmtpBox(row));
string to = Security.CurrentUser.Email;
// Create Mail Message
MailMessage tesMsg = new MailMessage();
MailAddress currentUser = new MailAddress(to, Security.CurrentUser.DisplayName);
tesMsg.To.Add(currentUser);
tesMsg.From = currentUser;
tesMsg.Subject = subject;
tesMsg.IsBodyHtml = true;
tesMsg.Body = htmlBody + "<br/><a href='" + backLink + "'>" + backLink + "</a>";
client.Send(tesMsg);
if (!string.IsNullOrEmpty(tesMsg.ErrorMessage))
{
throw new SmtpException(tesMsg.ErrorMessage);
}
}
public static ArrayList Send(int IncidentId, EMailRouterPop3Box pop3Box, Pop3Message InMsg, string[] RecipientEmails)
{
ArrayList retVal = new ArrayList();
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if (pop3Box.IsInternal)
{
#region Internal -> Extrenal
// Internal -> Internal Info
// 2009-06-16 OZ: Add Chech send emails to internal users
if (settings.AllowEMailRouting)
{
// 2007-02-12 OZ: "FN LN" <*****@*****.**>
string FromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
pop3Box.EMailAddress);
OutputMessageCreator output2Iternal = new OutputMessageCreator(InMsg, IncidentId, pop3Box.EMailAddress, FromEmail);
// Exclude a message sender
//output2Iternal.AddIgnoreRecipient(EMailMessage.GetSenderEmail(InMsg));
// Load InternalUser
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output2Iternal.AddRecipient(UserId);
retVal.Add(UserId);
}
// Load InformationRecipientList
// foreach(int infoRecipient in IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock.InformationRecipientList)
// {
// output2Iternal.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output2Iternal.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, pop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
// Internal -> Extrenal
string publicEmail = FindEMailRouterPublicEmail(IncidentId);
if (publicEmail != string.Empty)
{
//EMailRouterPop3Box externalPop3Box = EMailRouterPop3Box.Load(realEMailBoxId);
OutputMessageCreator output2External = new OutputMessageCreator(InMsg, IncidentId, publicEmail, publicEmail);
// Load External Senders
// foreach(string exRecipient in EMailMessage.GetExternalSendersByIncidentId(IncidentId))
// {
// output2External.AddRecipient(exRecipient);
// }
// Load External Senders
foreach (EMailIssueExternalRecipient exRecipient in EMailIssueExternalRecipient.List(IncidentId))
{
output2External.AddRecipient(exRecipient.EMail);
}
// 2007-03-12 RecipientEmails Addon
if (RecipientEmails != null)
{
foreach (string exItem in RecipientEmails)
{
int emailUserId = DBUser.GetUserByEmail(exItem, false);
if (emailUserId > 0)
{
if (!retVal.Contains(emailUserId))
{
output2External.AddRecipient(exItem);
retVal.Add(emailUserId);
}
}
else
{
output2External.AddRecipient(exItem);
}
}
}
//
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach (OutputMessage outputMsg in output2External.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
#endregion
}
else
{
if (!settings.AllowEMailRouting)
{
return(retVal);
}
EMailRouterPop3Box internalPop3Box = EMailRouterPop3Box.ListInternal();
if (internalPop3Box == null)
{
return(retVal);
}
#region // External -> Internal
// External -> Internal
string SenderName = EMailMessage.GetSenderName(InMsg);
string FromEmail = SenderName == string.Empty?internalPop3Box.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
internalPop3Box.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(InMsg, IncidentId, internalPop3Box.EMailAddress, FromEmail);
string Subject = (InMsg.Subject == null?string.Empty:InMsg.Subject);
if (Subject == string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if (TicketUidUtil.LoadFromString(Subject) == string.Empty)
{
output.Subject = string.Format("[{0}] {1}", TicketUidUtil.Create(incidentBox.IdentifierMask, IncidentId), Subject);
}
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output.AddRecipient(UserId);
retVal.Add(UserId);
}
// IncidentBoxDocument incidentDoc = IncidentBoxDocument.Load(incidentBox.IncidentBoxId);
//
// foreach(int infoRecipient in incidentDoc.EMailRouterBlock.InformationRecipientList)
// {
// output.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, internalPop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
#endregion
}
return(retVal);
}
/// <summary>
/// Sends the auto reply.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="From">From.</param>
/// <param name="To">To.</param>
internal static void SendAutoReply(int IncidentId, string From, string To)
{
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
if (!incidentBox.Document.EMailRouterBlock.SendAutoReply)
{
return;
}
Alerts2.Message msg = Alerts2.GetMessage(incidentBox.Document.GeneralBlock.AutoReplyEMailSubjectTemplate,
incidentBox.Document.GeneralBlock.AutoReplyEMailBodyTemplate,
SystemEventTypes.Issue_Created,
IncidentId, null,
-1,
Security.CurrentUser.UserID);
string subject = msg.Subject, body = msg.Body;
MemoryStream emlMessage = new MemoryStream();
byte[] tmpBuffer = null;
#region Fill Pop3 Message Stream
// Create Pop3 Message Headers
StringBuilder sbHeaders = new StringBuilder();
sbHeaders.AppendFormat("Date: {0}", GetEMailCreationDate()).Append("\r\n");
sbHeaders.Append("From: [email protected]").Append("\r\n");
sbHeaders.Append("To: [email protected]").Append("\r\n");
sbHeaders.AppendFormat("Subject: {0}", Rfc822HeaderCollection.Encode2AsciiString(subject)).Append("\r\n");
sbHeaders.Append("MIME-Version: 1.0").Append("\r\n");
sbHeaders.Append("Content-Type: multipart/mixed; boundary=\"----------7E143249668A83E\"").Append("\r\n");
sbHeaders.Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbHeaders.ToString());
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
// Create Pop3 Message Entry
StringBuilder sbMessage = new StringBuilder();
sbMessage.Append("------------7E143249668A83E").Append("\r\n");
// IF MESSAGE IS PLAIN TEXT
//sbMessage.Append("Content-Type: text/plain; charset=utf-8").Append("\r\n");
// IF MESSAGE IS HTML TEXT
sbMessage.Append("Content-Type: text/html; charset=utf-8").Append("\r\n");
sbMessage.Append("Content-Transfer-Encoding: base64").Append("\r\n");
sbMessage.Append("\r\n");
// OZ Fixed 500 5.3.3 Line too long (in reply to end of DATA command)
sbMessage.Append(Convert.ToBase64String(Encoding.UTF8.GetBytes(body), Base64FormattingOptions.InsertLineBreaks)).Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbMessage.ToString());
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
// Add Final Line
tmpBuffer = Encoding.ASCII.GetBytes("------------7E143249668A83E--\r\n\r\n");
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
#endregion
Pop3Message InMsg = new Pop3Message(emlMessage);
OutputMessageCreator outputAutoReply = new OutputMessageCreator(InMsg, IncidentId, From, From);
outputAutoReply.AddRecipient(To);
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach (OutputMessage outputMsg in outputAutoReply.Create())
{
try
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
catch (Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
Log.WriteError(ex.ToString());
}
}
}
