public void CreateDeleteTicketAttachment()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketPostCollection ticketPosts = TestSetup.KayakoApiService.Tickets.GetTicketPosts(randomTicket.Id);
TicketPost randomPost = ticketPosts[new Random().Next(ticketPosts.Count)];
string contents = Convert.ToBase64String(Encoding.UTF8.GetBytes("This is the file contents"));
TicketAttachmentRequest request = new TicketAttachmentRequest()
{
TicketId = randomTicket.Id,
TicketPostId = randomPost.Id,
FileName = "TheFilename.txt",
Contents = contents
};
TicketAttachment createdAttachment = TestSetup.KayakoApiService.Tickets.AddTicketAttachment(request);
Assert.AreEqual(createdAttachment.TicketId, randomTicket.Id);
Assert.AreEqual(createdAttachment.TicketPostId, randomPost.Id);
Assert.AreEqual(createdAttachment.FileName, "TheFilename.txt");
//Assert.AreEqual(createdAttachment.Contents, contents);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketAttachment(randomTicket.Id, createdAttachment.Id);
Assert.IsTrue(success);
}
public static TicketAttachment ToResponseData(TicketAttachmentRequest requestData)
{
return TicketAttachmentRequest.ToResponseType<TicketAttachmentRequest, TicketAttachment>(requestData);
}
public static TicketAttachment ToResponseData(TicketAttachmentRequest requestData)
{
return(TicketAttachmentRequest.ToResponseType <TicketAttachmentRequest, TicketAttachment>(requestData));
}
public static TicketAttachmentRequest FromResponseData(TicketAttachment responseData)
{
return(TicketAttachmentRequest.FromResponseType <TicketAttachment, TicketAttachmentRequest>(responseData));
}
/// <summary>
/// Add an attachment to a ticket post.
/// </summary>
/// <param name="ticketId">The unique numeric identifier of the ticket</param>
/// <param name="ticketPostId">The unique numeric identifier of the ticket post</param>
/// <param name="fileName">The file name for the attachment </param>
/// <param name="contents">The BASE64 encoded attachment contents</param>
public TicketAttachment AddTicketAttachment(TicketAttachmentRequest request)
{
string apiMethod = "/Tickets/TicketAttachment";
request.EnsureValidData(RequestTypes.Create);
RequestBodyBuilder parameters = new RequestBodyBuilder();
parameters.AppendRequestData("ticketid", request.TicketId);
parameters.AppendRequestData("ticketpostid", request.TicketPostId);
parameters.AppendRequestData("filename", request.FileName);
parameters.AppendRequestData("contents", request.Contents);
TicketAttachmentCollection attachments = Connector.ExecutePost<TicketAttachmentCollection>(apiMethod, parameters.ToString());
if (attachments != null && attachments.Count > 0)
{
return attachments[0];
}
return null;
}
