/// <summary>
/// 수화기들었을때 팝업닫고, CRM팝업
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
private void PopUpOnCallAnswerReceived(object sender, CustomEventArgs e)
{
string[] msg = (string[])e.GetItem;
string ani = msg[0];
string calltype = msg[1];
Logger.info("Answer : ani[" + ani + "]calltype[" + calltype + "]nopop[" + ConfigHelper.NoPop + "]nopop_outbound[" + ConfigHelper.NoPopOutBound + "]");
if (popform != null)
{
if (ConfigHelper.NoPop)
{
string name = popform.Tag.ToString();
TransferNotiForms.AddForm(ani, name);
}
popform.Close();
}
if (!ConfigHelper.NoPop)
{
CrmHelper.ShowCustomerPopup(ani, calltype);
}
}
private void btn_crm_MouseClick(object sender, MouseEventArgs e)
{
CrmHelper.ShowCrmOnClick();
}