public void ProcessRequest(HttpContext context)
{
context.Response.ContentType = "text/plain";
BitAuto.YanFa.SysRightManager.Common.UserInfo.Check();
OperPopCustBasicInfo cbi = new OperPopCustBasicInfo();
string msg = string.Empty;
switch (Action)
{
case "telIsExists": cbi.telIsExists(Tel, out msg);
break;
case "operCustHistoryInfo":
long callid = CommonFunction.ObjectToLong(CallID, -2);
long recid = CommonFunction.ObjectToLong(CallRecordID, -2);
int businesstype = CommonFunction.ObjectToInteger(BusinessType);
int tasksource = CommonFunction.ObjectToInteger(RecordType);
int userid = BLL.Util.GetLoginUserID();
OperPopCustBasicInfo.OperCustVisitBusiness(CustID, TaskID, callid, businesstype, tasksource, userid, Tel);
break;
case "operCustTel2":
CustBasicInfo info3 = new CustBasicInfo();
info3.CustName = CustName;
info3.Sex = Sex;
info3.Tel = Tel;
info3.OperID = BLL.Util.GetLoginUserID();
cbi.InsertCustInfo(info3, out msg);
break;
}
context.Response.Write("{" + msg + "}");
}
public static string GetCustIDByTel(string tel)
{
string msg = "";
BLL.Loger.Log4Net.Info("[CTIHandlerHelper] GetCustIDByTel=" + tel);
if (!string.IsNullOrEmpty(tel))
{
//查询个人用户ID
string custid = BLL.CustBasicInfo.Instance.GetMaxNewCustBasicInfoByTel(tel);
if (!string.IsNullOrEmpty(custid))
{
msg = "{TotalCount:'1',CustID:'" + custid + "'}";
}
else
{
BLL.Loger.Log4Net.Info("[CTIHandlerHelper]开始在CRM客户库查找!主叫号：" + tel);
//从CRM中找一个最新的数据同步
DataTable crm_dt = BLL.CrmCustInfo.Instance.GetCC_CrmContactInfo(tel);
if (crm_dt.Rows.Count > 0)
{
//取最新的数据
DataRow row = crm_dt.Rows[0];
BitAuto.ISDC.CC2012.Web.AjaxServers.CustBaseInfo.CustBasicInfo info = new CustBaseInfo.CustBasicInfo();
info.CustName = row["CustName"].ToString();
info.Sex = "1"; //性别默认先生
info.Tel = tel;
info.CustCategoryID = "3"; //3经销商,4个人
string[] array = getMemberInfo(row["CustID"].ToString());
info.MemberID = array[0];
info.MemberName = array[1];
info.OperID = BLL.Util.GetLoginUserID();
string errmsg = "";
OperPopCustBasicInfo cbi = new OperPopCustBasicInfo();
cbi.InsertCustInfo(info, out errmsg);
if (errmsg.Contains("true"))
{
msg = "{TotalCount:'1',CustID:'" + cbi.ccCustID + "'}";
}
}
}
}
if (msg == "")
{
msg = "{TotalCount:'0',CustID:''}";
}
BLL.Loger.Log4Net.Info("[CTIHandlerHelper] 查找结果：" + msg);
return(msg);
}
/// 保存个人信息：弹屏，老版工单
/// <summary>
/// 保存个人信息：弹屏，老版工单
/// </summary>
/// <param name="info"></param>
/// <param name="msg"></param>
public void InsertCustInfo(CustBasicInfo info, out string msg)
{
msg = string.Empty;
try
{
if (info.CustName == string.Empty || info.Tel == string.Empty)
{
msg = "'result':'false','errorMsg':'数据格式错误！'";
return;
}
validateData(info.CustName, info.Sex, info.Tel, info.CustCategoryID, out msg);
if (msg != "")
{
msg = "'result':'false','errorMsg':'" + msg + "'";
return;
}
//获取个人用户ID
ccCustID = BLL.CustBasicInfo.Instance.GetMaxNewCustBasicInfoByTel(info.Tel);
if (!string.IsNullOrEmpty(ccCustID))
{
# region 更新操作
Entities.CustBasicInfo model = BLL.CustBasicInfo.Instance.GetCustBasicInfo(ccCustID);
model.CustName = info.CustName;
int _sex = CommonFunction.ObjectToInteger(info.Sex, -1); //1男 2女
int _category = CommonFunction.ObjectToInteger(info.CustCategoryID, -1); //3经销商 4个人
if (_sex > 0)
{
model.Sex = _sex;
}
if (_category > 0)
{
model.CustCategoryID = _category;//3-经销商；4-个人；
}
int pID = 0, cID = 0;
BLL.PhoneNumDataDict.GetAreaId(info.Tel, out pID, out cID);
model.ProvinceID = pID == 0 ? -2 : pID;
model.CityID = cID == 0 ? -2 : cID;
model.CountyID = -1;
model.AreaID = "";//新增 更新时 自动计算
model.CallTime = 0;
model.Status = 0;
model.ModifyUserID = info.OperID;
model.ModifyTime = info.OperTime;
BLL.CustBasicInfo.Instance.Update(model);
#endregion
BLL.Util.InsertUserLog("个人用户表【修改记录】【修改电话信息】成功【电话】" + info.Tel + "【姓名】" + info.CustName + "【客户分类】" + info.CustCategoryID + "【省份ID】" + pID + "【城市ID】" + cID + "【大区】" + model.AreaID + "【操作人】" + info.OperID + "【操作时间】" + info.OperTime);
msg = "'result':'true','CustID':'" + ccCustID + "'";
return;
}
else
{
int _sex = CommonFunction.ObjectToInteger(info.Sex, 1); //1男 2女
int _category = CommonFunction.ObjectToInteger(info.CustCategoryID, 4); //3经销商 4个人
if (_sex <= 0 || _category <= 0)
{
msg = "'result':'false','errorMsg':'Sex:" + info.Sex + ",CustCategoryID:" + info.CustCategoryID + ",数据格式出现错误，无法操作！'";
return;
}
#region 插入个人信息表CustBasicInfo
Entities.CustBasicInfo model = new Entities.CustBasicInfo();
model.CustName = info.CustName;
model.Sex = _sex;
model.CustCategoryID = _category;//3-经销商；4-个人；
int pID = 0, cID = 0;
BLL.PhoneNumDataDict.GetAreaId(info.Tel, out pID, out cID);
model.ProvinceID = pID == 0 ? -2 : pID;
model.CityID = cID == 0 ? -2 : cID;
model.CountyID = -1;
model.AreaID = "";//新增 更新时 自动计算
model.CallTime = 0;
model.Status = 0;
model.CreateUserID = model.ModifyUserID = info.OperID;
model.CreateTime = model.ModifyTime = info.OperTime;
//插入个人用户库
ccCustID = BLL.CustBasicInfo.Instance.Insert(model);
#endregion
#region 插入电话信息CustTel
Entities.CustTel model_Tel = new Entities.CustTel();
model_Tel.CustID = ccCustID;
model_Tel.CreateTime = info.OperTime;
model_Tel.CreateUserID = info.OperID;
model_Tel.Tel = info.Tel;
BLL.CustTel.Instance.Insert(model_Tel);
#endregion
#region 如果客户分类为3-经销商，且经销商ID存在，则插入客户与经销商关联表
if (info.CustCategoryID == "3" && !string.IsNullOrEmpty(info.MemberID) && !string.IsNullOrEmpty(info.MemberName))
{
Entities.DealerInfo model_Dealer = new Entities.DealerInfo();
model_Dealer.CustID = ccCustID;
model_Dealer.MemberCode = info.MemberID;
model_Dealer.Name = info.MemberName;
model_Dealer.Status = 0;
model_Dealer.CreateTime = info.OperTime;
model_Dealer.CreateUserID = info.OperID;
BLL.DealerInfo.Instance.Insert(model_Dealer);
}
#endregion
msg = "'result':'true','CustID':'" + ccCustID + "'";
BLL.Util.InsertUserLog("个人用户表【新增记录】【插入电话信息】成功【电话】" + info.Tel + "【姓名】" + info.CustName + "【客户分类】" + info.CustCategoryID + "【省份ID】" + pID + "【城市ID】" + cID + "【大区】" + model.AreaID + "【操作人】" + info.OperID + "【操作时间】" + info.OperTime);
}
}
