public ActionResult Resolved(DateTime sDate, DateTime eDate, int typeId)
{
ViewBag.sDate = sDate.ToString("dd/MM/yyyy");
ViewBag.eDate = eDate.ToString("dd/MM/yyyy");
ViewBag.ComplaintType = _complaintType.GetAll();
ViewBag.currentType = typeId;
int UserId = 0;
if (Session["UserId"] == null)
{
RedirectToAction("LogOff", "Account");
}
else
{
UserId = (int)Session["UserId"];
}
if (User.IsInRole("Admin"))
{
var complaints = _vComplaint.FilterComplaint(sDate, eDate, typeId).Where(c => c.SolutionStatus.ToUpper() == "RESOLVED FULLY").ToList();
return(View(complaints));
}
else
{
var complaints = _vComplaint.FilterComplaintBySupportUser(sDate, eDate, typeId, 0, 0, UserId).Where(c => c.SolutionStatus.ToUpper() == "RESOLVED FULLY").ToList();
return(View(complaints));
}
//var complaints = _vComplaint.FilterComplaint(sDate, eDate, typeId).Where(c => c.SolutionStatus.ToUpper() == "RESOLVED FULLY").ToList();
//return View(complaints);
}
public ActionResult Index(DateTime sDate, DateTime eDate)
{
ViewBag.sDate = sDate.ToString("dd/MM/yyyy");
ViewBag.eDate = eDate.ToString("dd/MM/yyyy");
var dt = _vComplaint.FilterComplaint(sDate, eDate);
DashboardViewModel obj = new DashboardViewModel();
obj.TotalUnresolved = dt.Where(c => c.SolutionStatus.ToUpper() != "RESOLVED FULLY").ToList().Count();
obj.TotalClosed = dt.Where(c => c.ComplaintStatus.ToUpper() == "CLOSED").ToList().Count();
obj.TotalComplaint = dt.Count();
obj.TotalResolved = dt.Where(c => c.SolutionStatus.ToUpper() == "RESOLVED FULLY").ToList().Count();
var ct = GetChartData(sDate, eDate);
ViewBag.Chart = _app.GetChart(ChartTypes.Column, "Complaints Chart", ct.data.ToArray(), ct.series.ToArray(), Color.White, Color.White, $"Complaints from {sDate.ToString("MMM dd, yyyy")} To {eDate.ToString("MMM dd, yyyy")}", "Complaint Code", "No.of Complaints");
return(View(obj));
}
public ActionResult Index(DateTime date, int complaintStatus, int complaintType, int solnStatus, int agent)
{
ViewBag.Date = date;
ViewBag.ComplaintType = _complaintType.GetAll();
ViewBag.currentType = complaintType;
ViewBag.ComplaintStatus = _complaintStatus.GetAll();
ViewBag.currentStatus = complaintStatus;
ViewBag.SolutionStatus = _slnStatus.GetAll();
ViewBag.currentSolutionStatus = solnStatus;
ViewBag.Agents = _user.GetAll();
ViewBag.currentAgent = agent;
var complaints = _vComplaint.FilterComplaint(date, date, complaintType, complaintStatus, solnStatus, agent).Where(c => c.ComplaintStatus.ToUpper() != "CLOSED").ToList();
return(View(complaints));
}
