/// <summary>
/// 根据工单Id 和服务预定Id 获取 服务预定关联工单ID
/// </summary>
private void GetCallTicket(HttpContext context)
{
var callId = context.Request.QueryString["callId"];
var ticketId = context.Request.QueryString["ticketId"];
if (!string.IsNullOrEmpty(callId) && !string.IsNullOrEmpty(ticketId))
{
var ticketCall = new sdk_service_call_task_dal().GetSingTaskCall(long.Parse(callId), long.Parse(ticketId));
if (ticketCall != null)
{
context.Response.Write(new EMT.Tools.Serialize().SerializeJson(ticketCall));
}
}
}
/// <summary>
/// 快速新增
/// </summary>
public bool AddQuickCall(ServiceCallDto param, long userId)
{
// 新增工单
var tBll = new TicketBLL();
param.thisTicket.type_id = (int)DicEnum.TASK_TYPE.SERVICE_DESK_TICKET;
param.thisTicket.status_id = (int)DicEnum.TICKET_STATUS.NEW;
tBll.InsertTicket(param.thisTicket, userId);
// 新增自定义
var udf_list = new UserDefinedFieldsBLL().GetUdf(DicEnum.UDF_CATE.TICKETS);
new UserDefinedFieldsBLL().SaveUdfValue(DicEnum.UDF_CATE.TICKETS, userId,
param.thisTicket.id, udf_list, param.udfList, DicEnum.OPER_LOG_OBJ_CATE.PROJECT_TASK_INFORMATION);
// 新增其他负责人
if (!string.IsNullOrEmpty(param.resIds))
{
tBll.TicketResManage(param.thisTicket.id, param.resIds, userId);
}
// 新增服务预定
var timeNow = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now);
tBll.AddCallOnly(param.call, userId);
var ssctDal = new sdk_service_call_task_dal();
var taskRes = new sdk_service_call_task()
{
id = ssctDal.GetNextIdCom(),
create_time = timeNow,
create_user_id = userId,
service_call_id = param.call.id,
task_id = param.thisTicket.id,
update_time = timeNow,
update_user_id = userId,
};
ssctDal.Insert(taskRes);
OperLogBLL.OperLogAdd <sdk_service_call_task>(taskRes, taskRes.id, userId, DicEnum.OPER_LOG_OBJ_CATE.SERVICE_CALL_TICKET, "新增服务预定关联工单");
if (!string.IsNullOrEmpty(param.resIds))
{
tBll.CallTicketResManage(param.call.id, param.resIds, userId);
}
return(true);
}
/// <summary>
/// 拖拽后修改服务预定
/// </summary>
public bool EditServiceCall(long callId, long?oldResId, long newResId, long?roleId, string startTime, decimal duraHours, long userId)
{
var tBLL = new TicketBLL();
var sscDal = new sdk_service_call_dal();
var thisCall = sscDal.FindNoDeleteById(callId);
if (thisCall == null)
{
return(false);
}
var timeNow = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now);
var oldStartDate = Tools.Date.DateHelper.ConvertStringToDateTime(thisCall.start_time);
var newStartDate = DateTime.Parse(startTime);
thisCall.start_time = Tools.Date.DateHelper.ToUniversalTimeStamp(newStartDate);
thisCall.end_time = thisCall.start_time + (long)(duraHours * 60 * 60 * 1000);
thisCall.update_time = timeNow;
thisCall.update_user_id = userId;
var oldSer = sscDal.FindNoDeleteById(callId);
sscDal.Update(thisCall);
OperLogBLL.OperLogUpdate <sdk_service_call>(thisCall, oldSer, thisCall.id, userId, DicEnum.OPER_LOG_OBJ_CATE.SERVICE_CALL, "编辑服务预定");
if (oldResId != newResId && roleId == null)
{
return(false);
}
var ssctrDal = new sdk_service_call_task_resource_dal();
var ssctDal = new sdk_service_call_task_dal();
if (oldResId != newResId)
{
var thisDep = new sys_resource_department_dal().GetResDepByResAndRole(newResId, (long)roleId);
if (thisDep == null || thisDep.Count == 0)
{
return(false);
}
if (oldResId != null)
{
var oldResList = ssctrDal.GetResByCallRes(callId, (long)oldResId);
oldResList.ForEach(_ => {
ssctrDal.SoftDelete(_, userId);
OperLogBLL.OperLogDelete <sdk_service_call_task_resource>(_, _.id, userId, DicEnum.OPER_LOG_OBJ_CATE.SERVICE_CALL_RESOURCE, "删除服务预定负责人");
});
}
var thisCallTicket = stDal.GetTciketByCall(callId);
if (thisCallTicket != null && thisCallTicket.Count > 0)
{
var strDal = new sdk_task_resource_dal();
thisCallTicket.ForEach(_ => {
// 为服务预定添加该负责人
var thisCallTask = ssctDal.GetSingTaskCall(callId, _.id);
if (thisCallTask != null)
{
var resList = ssctrDal.GetTaskResList(thisCallTask.id);
if (!resList.Any(r => r.resource_id == newResId))
{
var ssct = new sdk_service_call_task_resource()
{
id = ssctrDal.GetNextIdCom(),
create_time = timeNow,
create_user_id = userId,
resource_id = newResId,
service_call_task_id = thisCallTask.id,
update_time = timeNow,
update_user_id = userId,
};
ssctrDal.Insert(ssct);
OperLogBLL.OperLogAdd <sdk_service_call_task_resource>(ssct, ssct.id, userId, DicEnum.OPER_LOG_OBJ_CATE.SERVICE_CALL_RESOURCE, "新增服务预定负责人");
}
}
// 为工单团队添加负责人
if (!tBLL.IsHasRes(_.id, newResId))
{
var item = new sdk_task_resource()
{
id = strDal.GetNextIdCom(),
task_id = _.id,
role_id = roleId,
resource_id = newResId,
department_id = (int)thisDep[0].department_id,
create_user_id = userId,
update_user_id = userId,
create_time = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now),
update_time = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now),
};
strDal.Insert(item);
OperLogBLL.OperLogAdd <sdk_task_resource>(item, item.id, userId, DicEnum.OPER_LOG_OBJ_CATE.PROJECT_TASK_RESOURCE, "新增工单分配对象");
}
});
}
}
return(true);
}
