protected List <d_general> targetTypeList = new DAL.d_general_dal().GetGeneralByTableId((long)GeneralTableEnum.SLA_TARGET_TYPE); // 完成时间的默认类型
protected void Page_Load(object sender, EventArgs e)
{
long slaId = 0;
if (!string.IsNullOrEmpty(Request.QueryString["slaId"]) && long.TryParse(Request.QueryString["slaId"], out slaId))
{
sla = bll.GetSlaById(slaId);
}
long id = 0;
if (!string.IsNullOrEmpty(Request.QueryString["id"]) && long.TryParse(Request.QueryString["id"], out id))
{
slaItem = bll.GetSLAItemById(id);
}
if (slaItem != null)
{
sla = bll.GetSlaById(slaItem.sla_id);
if (string.IsNullOrEmpty(Request.QueryString["copy"]))
{
isAdd = false;
}
}
if (sla == null)
{
Response.Write("<script>alert('未获取到相关SLA信息');window.close();</script>");
}
}
protected void save_close_Click(object sender, EventArgs e)
{
d_sla pageSla = AssembleModel <d_sla>();
if (!string.IsNullOrEmpty(Request.Form["isSetEnd"]) && Request.Form["isSetEnd"] == "on")
{
pageSla.set_ticket_due_date = 1;
}
else
{
pageSla.set_ticket_due_date = 0;
}
if (Request.Form["HoursType"] == "yes")
{
pageSla.holiday_hours_type_id = (int)DTO.DicEnum.HOLIDAY_HOURS_TYPE.WORK;
}
else
{
pageSla.holiday_hours_type_id = (int)DTO.DicEnum.HOLIDAY_HOURS_TYPE.NO_WORK;
}
if (!isAdd)
{
sla.name = pageSla.name;
sla.description = pageSla.description;
sla.first_response_goal_percentage = pageSla.first_response_goal_percentage;
sla.resolution_plan_goal_percentage = pageSla.resolution_plan_goal_percentage;
sla.location_id = pageSla.location_id;
sla.resolution_goal_percentage = pageSla.resolution_goal_percentage;
sla.set_ticket_due_date = pageSla.set_ticket_due_date;
sla.holiday_hours_type_id = pageSla.holiday_hours_type_id;
if (hoursList != null && hoursList.Count > 0 && sla.location_id == null)
{
foreach (var hours in hoursList)
{
hours.start_time = Request.Form[hours.id.ToString() + "_start_time"];
hours.end_time = Request.Form[hours.id.ToString() + "_end_time"];
hours.extended_start_time = Request.Form[hours.id.ToString() + "_extended_start_time"];
hours.extended_end_time = Request.Form[hours.id.ToString() + "_extended_end_time"];
}
}
}
bool result = false;
if (isAdd)
{
result = bll.AddSLA(pageSla, LoginUserId);
}
else
{
result = bll.EditSLA(sla, hoursList, LoginUserId);
}
ClientScript.RegisterStartupScript(this.GetType(), "提示信息", $"<script>alert('保存{(result ? "成功" : "失败")}!');self.opener.location.reload();window.close();</script>");
}
/// <summary>
/// 编辑SLA
/// </summary>
public bool EditSLA(d_sla sla, List <sys_organization_location_workhours> hoursList, long userId)
{
if (EditSLA(sla, userId))
{
SLAHoursManage(sla.id, hoursList, userId);
return(true);
}
return(false);
}
/// <summary>
/// 编辑SLA
/// </summary>
public bool EditSLA(d_sla sla, long userId)
{
if (!CheckExist(sla.name, sla.id))
{
return(false);
}
sla.update_time = Tools.Date.DateHelper.ToUniversalTimeStamp();
sla.update_user_id = userId;
_dal.Update(sla);
return(true);
}
protected void Page_Load(object sender, EventArgs e)
{
long id = 0;
if (!string.IsNullOrEmpty(Request.QueryString["id"]) && long.TryParse(Request.QueryString["id"], out id))
{
sla = bll.GetSlaById(id);
}
if (sla != null)
{
itemList = bll.GetSLAItem(sla.id); hoursList = bll.GetWorkHourList(sla.id); isAdd = false;
}
}
/// <summary>
/// 添加SLA
/// </summary>
public bool AddSLA(d_sla sla, long userId)
{
if (!CheckExist(sla.name, sla.id))
{
return(false);
}
sla.id = _dal.GetNextIdCom();
sla.create_time = sla.update_time = Tools.Date.DateHelper.ToUniversalTimeStamp();
sla.create_user_id = sla.update_user_id = userId;
_dal.Insert(sla);
SLAHoursManage(sla.id, null, userId);
return(true);
}
/// <summary>
/// 检查SLA名称是否存在
/// </summary>
public bool CheckExist(string name, long id)
{
if (string.IsNullOrEmpty(name))
{
return(false);
}
d_sla thisSla = GetSlaByName(name);
if (thisSla != null && thisSla.id != id)
{
return(false);
}
return(true);
}
