private void btnGetCSQsRealtimeData_Click(object sender, EventArgs e)
{
Trace.TraceInformation("Enter.");
Trace.TraceInformation("Enter.");
if (ucWebServerSettings.txtWebServerIPAddress.Text == String.Empty)
{
MessageBox.Show("No valid IP Address provided for the Web Server.", Application.ProductName, MessageBoxButtons.OK);
return;
}
if (ucWebServerSettings.txtContactDataCollectionPort.Text == String.Empty)
{
MessageBox.Show("No valid Contact Data Collection Port provided for the Web Server.", Application.ProductName, MessageBoxButtons.OK);
return;
}
if (ucUCCXInformation.txtUCCXAdminUser.Text == String.Empty)
{
MessageBox.Show("No valid UCCX Admin User provided in UCCX Information.", Application.ProductName, MessageBoxButtons.OK);
return;
}
if (ucUCCXInformation.txtUCCXAdminPassword.Text == String.Empty)
{
MessageBox.Show("No valid UCCX Admin Password provided in UCCX Information.", Application.ProductName, MessageBoxButtons.OK);
return;
}
try
{
String sURL = "http://" + ucWebServerSettings.txtWebServerIPAddress.Text + ":" + ucWebServerSettings.txtContactDataCollectionPort.Text;
com.workflowconcepts.utilities.AESSymmetricEncryption endDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
String sToken = System.Text.RegularExpressions.Regex.Replace(endDec.Encrypt(ucUCCXInformation.txtUCCXAdminUser.Text) + endDec.Encrypt(ucUCCXInformation.txtUCCXAdminPassword.Text), "[^A-Za-z0-9]", "");
endDec = null;
sURL = sURL + "/uccxrealtimedata?operation=getcsqdata&token=" + sToken;
Trace.TraceInformation("sURL = " + sURL);
System.Diagnostics.Process.Start(sURL);
}
catch (Exception ex)
{
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
}
}
public ApplicationTypes.ApplicationSettingsReturn CreateDefaultSettings()
{
Trace.TraceInformation("Enter.");
try
{
_encDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
System.Xml.XmlWriterSettings _XMLSettings = new System.Xml.XmlWriterSettings();
_XMLSettings.Indent = true;
System.Xml.XmlWriter _XMLWriter = System.Xml.XmlWriter.Create(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME, _XMLSettings);
_XMLWriter.WriteStartDocument();
_XMLWriter.WriteStartElement("ApplicationSettings");
_XMLWriter.WriteStartElement("WebServer");
_XMLWriter.WriteAttributeString("IP", Constants.IPAddress);
_XMLWriter.WriteAttributeString("Port", Constants.WEBSERVER_PORT);
_XMLWriter.WriteAttributeString("Prefix", Constants.WEBSERVER_PREFIX);
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("EmailNotifications");
_XMLWriter.WriteAttributeString("EmailFrom", _EmailFrom);
_XMLWriter.WriteAttributeString("EmailTo", _EmailTo);
_XMLWriter.WriteAttributeString("SMTPServer", _EmailSMTPServer);
_XMLWriter.WriteAttributeString("SMTPPort", _EmailSMTPPort);
_XMLWriter.WriteAttributeString("SMTPUser", _encDec.Encrypt(_EmailSMTPUserName));
_XMLWriter.WriteAttributeString("SMTPPassword", _encDec.Encrypt(_EmailSMTPPassword));
_XMLWriter.WriteAttributeString("OnFailure", _EmailOnFailure.ToString());
_XMLWriter.WriteAttributeString("OnSuccess", _EmailOnSuccess.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("CallbackRecords");
_XMLWriter.WriteAttributeString("MaximumNumberOfDays", Constants.MAXIMUM_NUMBER_OF_DAYS.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("BasicInsertionThrottling");
_XMLWriter.WriteAttributeString("Enabled", _BasicInsertionThrottling_Enabled.ToString());
_XMLWriter.WriteAttributeString("MaximumAtATime", _BasicInsertionThrottling_MaximumRecordsAtATime.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("API");
_XMLWriter.WriteAttributeString("NumberOfHandlerThreads", Constants.NUMBER_OF_HANDLER_THREADS.ToString());
_XMLWriter.WriteAttributeString("HandlerThreadsSleep", Constants.API_HANDLER_THREADS_SLEEP.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("Debug");
_XMLWriter.WriteAttributeString("Enabled", "true");
_XMLWriter.WriteAttributeString("Level", "verbose");
_XMLWriter.WriteAttributeString("RetainUnit", "Files");
_XMLWriter.WriteAttributeString("RetainValue", "100");
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteEndDocument();
_XMLWriter.Flush();
_XMLWriter.Close();
_XMLWriter = null;
_XMLSettings = null;
_encDec = null;
return(ApplicationTypes.ApplicationSettingsReturn.SUCCESS);
}
catch (Exception ex)
{
_encDec = null;
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
return(ApplicationTypes.ApplicationSettingsReturn.ERROR);
}
}
public ApplicationTypes.ApplicationSettingsReturn Load()
{
Trace.TraceInformation("Enter.");
try
{
if (!System.IO.File.Exists(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME))
{
Trace.TraceWarning(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME + " was not found.");
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.FILE_NOT_FOUND;
return(_LastOperationReturn);
}
}
catch (Exception ex)
{
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.ERROR;
return(_LastOperationReturn);
}
try
{
_encDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
System.Xml.XmlDocument xmlDoc = null;
System.Xml.XmlNodeReader reader = null;
xmlDoc = new System.Xml.XmlDocument();
xmlDoc.Load(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME);
reader = new System.Xml.XmlNodeReader(xmlDoc);
while (reader.Read())
{
switch (reader.NodeType)
{
case System.Xml.XmlNodeType.Element:
if (reader.Name.Equals("WebServer"))
{
_WebServerIP = reader.GetAttribute("IP");
_WebServerPort = reader.GetAttribute("Port");
_WebServerPrefix = reader.GetAttribute("Prefix");
_WebServerDataCollectionPort = reader.GetAttribute("DataCollectionPort");
}
if (reader.Name.Equals("EmailNotifications"))
{
_EmailFrom = reader.GetAttribute("EmailFrom");
_EmailTo = reader.GetAttribute("EmailTo");
_EmailSMTPServer = reader.GetAttribute("SMTPServer");
_EmailSMTPPort = reader.GetAttribute("SMTPPort");
try
{
_EmailSMTPUserName = _encDec.Decrypt(reader.GetAttribute("SMTPUser"));
}
catch
{
_EmailSMTPUserName = string.Empty;
}
try
{
_EmailSMTPPassword = _encDec.Decrypt(reader.GetAttribute("SMTPPassword"));
}
catch
{
_EmailSMTPPassword = string.Empty;
}
try
{
_EmailOnFailure = Boolean.Parse(reader.GetAttribute("OnFailure"));
}
catch
{
_EmailOnFailure = true;
}
try
{
_EmailOnSuccess = Boolean.Parse(reader.GetAttribute("OnSuccess"));
}
catch
{
_EmailOnSuccess = false;
}
}
if (reader.Name.Equals("UCCX"))
{
_UCCXNode1IPAddress = reader.GetAttribute("Node1IPAddress");
_UCCXNode2IPAddress = reader.GetAttribute("Node2IPAddress");
_UCCXApplicationPort = reader.GetAttribute("ApplicationPort");
_UCCXRealtimeDataPort = reader.GetAttribute("RealtimeDataPort");
_UCCXAuthorizationPrefix = reader.GetAttribute("AuthorizationPrefix");
_UCCXCallbackPrefix = reader.GetAttribute("CallbackPrefix");
_UCCXNumberOfIVRPorts = reader.GetAttribute("NumberOfIVRPorts");
_UCCXMaxIVRPortUsagePercent = reader.GetAttribute("MaxIVRPortUsagePercent");
try
{
int iUCCXMaxLicenseUsagePercent = int.Parse(_UCCXMaxIVRPortUsagePercent);
if (iUCCXMaxLicenseUsagePercent < 0)
{
_UCCXMaxIVRPortUsagePercent = "0";
}
if (iUCCXMaxLicenseUsagePercent >= 100)
{
_UCCXMaxIVRPortUsagePercent = "99";
}
}
catch
{
_UCCXMaxIVRPortUsagePercent = "0";
}
try
{
int iUccxNumberOfLicenses = int.Parse(_UCCXNumberOfIVRPorts);
if (iUccxNumberOfLicenses < 0)
{
_UCCXNumberOfIVRPorts = "0";
}
}
catch
{
_UCCXNumberOfIVRPorts = "0";
}
try
{
_UCCXAdminUser = _encDec.Decrypt(reader.GetAttribute("AdminUser"));
_EncryptedUCCXAdminUser = reader.GetAttribute("AdminUser");
}
catch
{
_UCCXAdminUser = String.Empty;
}
try
{
_UCCXAdminPassword = _encDec.Decrypt(reader.GetAttribute("AdminPassword"));
_EncryptedUCCXAdminPassword = reader.GetAttribute("AdminPassword");
}
catch
{
_UCCXAdminPassword = String.Empty;
}
}
if (reader.Name.Equals("CallbackRecords"))
{
try
{
_MaximumNumberOfDays = int.Parse(reader.GetAttribute("MaximumNumberOfDays"));
if (_MaximumNumberOfDays < 0)
{
_MaximumNumberOfDays = Constants.MAXIMUM_NUMBER_OF_DAYS;
}
}
catch
{
_MaximumNumberOfDays = Constants.MAXIMUM_NUMBER_OF_DAYS;
}
try
{
_MaximumNumberOfAttempts = int.Parse(reader.GetAttribute("MaximumNumberOfAttempts"));
if (_MaximumNumberOfAttempts <= 0)
{
_MaximumNumberOfAttempts = Constants.MAXIMUM_NUMBER_OF_ATTEMPTS;
}
}
catch
{
_MaximumNumberOfAttempts = Constants.MAXIMUM_NUMBER_OF_ATTEMPTS;
}
try
{
_MinimumIntervalBetweenRetries = int.Parse(reader.GetAttribute("MinimumIntervalBetweenRetries"));
if (_MinimumIntervalBetweenRetries <= 0)
{
_MinimumIntervalBetweenRetries = Constants.MINIMUM_INTERVAL_BETWEEN_RETRIES;
}
}
catch
{
_MinimumIntervalBetweenRetries = Constants.MINIMUM_INTERVAL_BETWEEN_RETRIES;
}
}
if (reader.Name.Equals("BasicInsertionThrottling"))
{
try
{
_BasicInsertionThrottling_Enabled = Boolean.Parse(reader.GetAttribute("Enabled"));
}
catch
{
_BasicInsertionThrottling_Enabled = false;
}
try
{
_BasicInsertionThrottling_MaximumRecordsAtATime = int.Parse(reader.GetAttribute("MaximumAtATime"));
if (_BasicInsertionThrottling_MaximumRecordsAtATime <= 0)
{
_BasicInsertionThrottling_MaximumRecordsAtATime = Constants.BASIC_INSERTION_THROTTLING_MAXIMUM_RECORDS_AT_A_TIME;
}
}
catch
{
_BasicInsertionThrottling_MaximumRecordsAtATime = Constants.BASIC_INSERTION_THROTTLING_MAXIMUM_RECORDS_AT_A_TIME;
}
}
if (reader.Name.Equals("API"))
{
try
{
_NumberOfAPIThreads = int.Parse(reader.GetAttribute("NumberOfHandlerThreads"));
if (_NumberOfAPIThreads <= 0)
{
_NumberOfAPIThreads = Constants.NUMBER_OF_HANDLER_THREADS;
}
}
catch
{
_NumberOfAPIThreads = Constants.NUMBER_OF_HANDLER_THREADS;
}
try
{
_APIHandlerThreadsSleep = int.Parse(reader.GetAttribute("HandlerThreadsSleep"));
if (_APIHandlerThreadsSleep <= 0)
{
_APIHandlerThreadsSleep = Constants.API_HANDLER_THREADS_SLEEP;
}
}
catch
{
_APIHandlerThreadsSleep = Constants.API_HANDLER_THREADS_SLEEP;
}
}
if (reader.Name.Equals("Debug"))
{
try
{
_DebugEnabled = Boolean.Parse(reader.GetAttribute("Enabled"));
}
catch
{
_DebugEnabled = false;
}
_DebugLevel = reader.GetAttribute("Level");
_DebugRetainUnit = reader.GetAttribute("RetainUnit");
_DebugRetainValue = reader.GetAttribute("RetainValue");
}
break;
}
}
reader.Close();
reader = null;
xmlDoc = null;
_encDec = null;
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.SUCCESS;
return(_LastOperationReturn);
}
catch (Exception ex)
{
_encDec = null;
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.ERROR;
return(_LastOperationReturn);
}
}
public ApplicationTypes.ApplicationSettingsReturn Save()
{
Trace.TraceInformation("Enter.");
try
{
_encDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
System.Xml.XmlWriterSettings _XMLSettings = new System.Xml.XmlWriterSettings();
_XMLSettings.Indent = true;
System.Xml.XmlWriter _XMLWriter = System.Xml.XmlWriter.Create(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME, _XMLSettings);
_XMLWriter.WriteStartDocument();
_XMLWriter.WriteStartElement("ApplicationSettings");
_XMLWriter.WriteStartElement("WebServer");
_XMLWriter.WriteAttributeString("IP", WebServerIP);
_XMLWriter.WriteAttributeString("Port", WebServerPort);
_XMLWriter.WriteAttributeString("Prefix", WebServerPrefix);
_XMLWriter.WriteAttributeString("DataCollectionPort", WebServerDataCollectionPort);
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("EmailNotifications");
_XMLWriter.WriteAttributeString("EmailFrom", _EmailFrom);
_XMLWriter.WriteAttributeString("EmailTo", _EmailTo);
_XMLWriter.WriteAttributeString("SMTPServer", _EmailSMTPServer);
_XMLWriter.WriteAttributeString("SMTPPort", _EmailSMTPPort);
_XMLWriter.WriteAttributeString("SMTPUser", _encDec.Encrypt(_EmailSMTPUserName));
_XMLWriter.WriteAttributeString("SMTPPassword", _encDec.Encrypt(_EmailSMTPPassword));
_XMLWriter.WriteAttributeString("OnFailure", _EmailOnFailure.ToString());
_XMLWriter.WriteAttributeString("OnSuccess", _EmailOnSuccess.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("UCCX");
_XMLWriter.WriteAttributeString("Node1IPAddress", _UCCXNode1IPAddress);
_XMLWriter.WriteAttributeString("Node2IPAddress", _UCCXNode2IPAddress);
_XMLWriter.WriteAttributeString("ApplicationPort", _UCCXApplicationPort);
_XMLWriter.WriteAttributeString("RealtimeDataPort", _UCCXRealtimeDataPort);
_XMLWriter.WriteAttributeString("AuthorizationPrefix", _UCCXAuthorizationPrefix);
_XMLWriter.WriteAttributeString("CallbackPrefix", _UCCXCallbackPrefix);
_XMLWriter.WriteAttributeString("AdminUser", _encDec.Encrypt(_UCCXAdminUser));
_XMLWriter.WriteAttributeString("AdminPassword", _encDec.Encrypt(_UCCXAdminPassword));
_XMLWriter.WriteAttributeString("NumberOfIVRPorts", _UCCXNumberOfIVRPorts);
_XMLWriter.WriteAttributeString("MaxIVRPortUsagePercent", _UCCXMaxIVRPortUsagePercent);
_XMLWriter.WriteFullEndElement();
_EncryptedUCCXAdminUser = _encDec.Encrypt(_UCCXAdminUser);
_EncryptedUCCXAdminPassword = _encDec.Encrypt(_UCCXAdminPassword);
_XMLWriter.WriteStartElement("CallbackRecords");
_XMLWriter.WriteAttributeString("MaximumNumberOfDays", _MaximumNumberOfDays.ToString());
_XMLWriter.WriteAttributeString("MaximumNumberOfAttempts", _MaximumNumberOfAttempts.ToString());
_XMLWriter.WriteAttributeString("MinimumIntervalBetweenRetries", _MinimumIntervalBetweenRetries.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("BasicInsertionThrottling");
_XMLWriter.WriteAttributeString("Enabled", _BasicInsertionThrottling_Enabled.ToString());
_XMLWriter.WriteAttributeString("MaximumAtATime", _BasicInsertionThrottling_MaximumRecordsAtATime.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("API");
_XMLWriter.WriteAttributeString("NumberOfHandlerThreads", _NumberOfAPIThreads.ToString());
_XMLWriter.WriteAttributeString("HandlerThreadsSleep", _APIHandlerThreadsSleep.ToString());
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteStartElement("Debug");
_XMLWriter.WriteAttributeString("Enabled", _DebugEnabled.ToString());
_XMLWriter.WriteAttributeString("Level", _DebugLevel);
_XMLWriter.WriteAttributeString("RetainUnit", _DebugRetainUnit);
_XMLWriter.WriteAttributeString("RetainValue", _DebugRetainValue);
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteFullEndElement();
_XMLWriter.WriteEndDocument();
_XMLWriter.Flush();
_XMLWriter.Close();
_XMLWriter = null;
_XMLSettings = null;
_encDec = null;
return(ApplicationTypes.ApplicationSettingsReturn.SUCCESS);
}
catch (Exception ex)
{
_encDec = null;
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
return(ApplicationTypes.ApplicationSettingsReturn.ERROR);
}
}
public bool GetInformation()
{
try
{
String sURL = String.Empty;
com.workflowconcepts.utilities.AESSymmetricEncryption endDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
String sToken = System.Text.RegularExpressions.Regex.Replace(endDec.Encrypt(_ApplicationSettings.UCCXAdminUser) + endDec.Encrypt(_ApplicationSettings.UCCXAdminPassword), "[^A-Za-z0-9]", "");
endDec = null;
sURL = "http://" + _ApplicationSettings.WebServerIP + ":" + _ApplicationSettings.WebServerDataCollectionPort + "/" + "uccxrealtimedata" + "?operation=getagentdata&token=" + sToken;
//Trace.TraceInformation("sURL = " + sURL);
System.Net.HttpWebRequest request = (System.Net.HttpWebRequest)System.Net.WebRequest.Create(sURL);
System.Net.HttpWebResponse response = (System.Net.HttpWebResponse)request.GetResponse();
//Trace.TraceInformation("Content type is {0} and length is {1}", response.ContentType, response.ContentLength);
System.IO.Stream stream = response.GetResponseStream();
// Pipes the stream to a higher level stream reader with the required encoding format.
System.IO.StreamReader streamReader = new System.IO.StreamReader(stream, Encoding.UTF8);
String sResponse = streamReader.ReadToEnd();
streamReader.Close();
streamReader.Dispose();
streamReader = null;
stream.Close();
stream.Dispose();
stream = null;
response.Close();
response = null;
request = null;
xmlDoc = new XmlDocument();
xmlDoc.LoadXml(sResponse);
System.Security.Cryptography.HashAlgorithm algorithm = System.Security.Cryptography.MD5.Create(); //or use SHA256.Create();
byte[] bHash = algorithm.ComputeHash(Encoding.UTF8.GetBytes(sResponse));
StringBuilder sb = new StringBuilder();
foreach (byte b in bHash)
{
sb.Append(b.ToString("X2"));
}
_Hash = sb.ToString();
sb = null;
return(true);
}
catch (Exception ex)
{
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
_Hash = String.Empty;
return(false);
}
}
