/// 获取操作信息
/// <summary>
/// 获取操作信息
/// </summary>
/// <param name="status_nm"></param>
/// <returns></returns>
public string GetLinkOper(string status_nm, string recid, string tel, string datasource,
string orderversion, string orderid,
string old_Category, string old_OrderStatus,
string new_OrderStatus, string new_LastRecid, string new_createuserid)
{
string info = "";
int v = CommonFunction.ObjectToInteger(orderversion);
if (status_nm == "待处理" || status_nm == "处理中")
{
//编辑状态 处理
info += "<span id='span1_" + recid + "' style='display:inline-block'><a href=\"javascript:void(0);\" onclick=\"ModifyStatus('" + recid + "')\">编辑状态</a> </span>";
info += "<span id='span2_" + recid + "' style='display:none'><a href=\"javascript:void(0);\" onclick=\"SaveStatus('" + recid + "')\">保存</a> ";
info += "<a href=\"javascript:void(0);\" onclick=\"CancelStatus('" + recid + "')\">取消</a> </span>";
//没有工单，需要处理按钮
if (v == 0)
{
WorkOrderDataSource d = (WorkOrderDataSource)Enum.Parse(typeof(WorkOrderDataSource), CommonFunction.ObjectToInteger(datasource, -1).ToString());
BLL.WOrderRequest req = BLL.WOrderRequest.AddWOrderComeIn_MissedCall(CommonFunction.ObjectToInteger(recid), tel, d);
info += "<span id='span_cl_" + recid + "' style='display:inline-block'><a href=\"/WOrderV2/AddWOrderInfo.aspx?" +
req.ToString() + " \" target='_blank'>添加工单</a> </span>";
}
}
if (v == 1)
{
info += Old_Order(status_nm, CommonFunction.ObjectToInteger(recid), orderid, CommonFunction.ObjectToInteger(old_Category), CommonFunction.ObjectToInteger(old_OrderStatus));
}
else if (v == 2)
{
info += New_Order(status_nm, CommonFunction.ObjectToInteger(recid), orderid, CommonFunction.ObjectToInteger(new_OrderStatus), CommonFunction.ObjectToInteger(new_LastRecid), CommonFunction.ObjectToInteger(new_createuserid));
}
return(info);
}
/// 创建热线管理类
/// <summary>
/// 创建热线管理类
/// </summary>
/// <returns></returns>
public TelNumManage CreateTelNumManage()
{
DataTable dt_call = GetAllXianCallDisplay();
DataTable dt_skill = GetAllSkillGroup();
TelSkillGroup skillinfo = new TelSkillGroup();
skillinfo.SkillDic = new Dictionary <int, List <TelSkill> >();
foreach (DataRow dr_call in dt_call.Select("", "CDID"))
{
int CDID = CommonFunction.ObjectToInteger(dr_call["CDID"]);
List <TelSkill> list = new List <TelSkill>();
foreach (DataRow dr_skill in dt_skill.Select("CDID=" + CDID, "SGID"))
{
string key = dr_skill["ManufacturerSGID"].ToString();
string name = dr_skill["Name"].ToString();
list.Add(new TelSkill(key, name));
}
skillinfo.SkillDic[CDID] = list;
}
TelNumManage manage = new TelNumManage(skillinfo);
manage.TelNumList = new List <TelNum>();
foreach (DataRow dr_call in dt_call.Select("", "OrderNum"))
{
int CDID = CommonFunction.ObjectToInteger(dr_call["CDID"]);
string tel = dr_call["TelMainNum"].ToString();
string _out = dr_call["OutCallNum"].ToString();
string name = dr_call["Remark"].ToString();
string longname = dr_call["CallNum"].ToString();
int no = CommonFunction.ObjectToInteger(dr_call["HotlineID"]);
int mutilid = CommonFunction.ObjectToInteger(dr_call["MutilID"]);
string areacode = dr_call["AreaCode"].ToString();
WorkOrderDataSource datasource = WorkOrderDataSource.Other;
int d = CommonFunction.ObjectToInteger(dr_call["WorkOrderDataSourceID"]);
if (Enum.IsDefined(typeof(WorkOrderDataSource), d))
{
datasource = (WorkOrderDataSource)d;
}
manage.TelNumList.Add(new TelNum()
{
Tel = tel,
Out = _out,
Name = name,
LongName = longname,
HotlineID = no,
Skills = skillinfo.SkillDic[CDID],
DataSource = datasource,
MutilID = mutilid,
AreaCode = areacode
});
}
return(manage);
}
protected void Button43_Click(object sender, EventArgs e)
{
HyperLink2.Text = "http://ncc.sys1.bitauto.com/WOrderV2/WOrderProcess.aspx?OrderID=" + TextBox7.Text;;
HyperLink2.NavigateUrl = HyperLink2.Text;
WorkOrderDataSource a = (WorkOrderDataSource)102;
WorkOrderDataSource b = (WorkOrderDataSource)102222;
bool c = Enum.IsDefined(typeof(WorkOrderDataSource), 102);
}
/// 获取跳转地址
/// <summary>
/// 获取跳转地址
/// </summary>
/// <returns></returns>
private string GetAddWOrderUrl(WorkOrderDataSource dataSource)
{
//查询客户
CTIHandlerHelper.GetCustIDByTel(CallerNum);
//生成参数
string param = BLL.WOrderRequest.AddWOrderComeIn_CallIn(dataSource, CallerNum).ToString();
//返回链接
return("/WOrderV2/AddWOrderInfo.aspx?" + param);
}
/// 呼入弹屏入口
/// <summary>
/// 呼入弹屏入口
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_CallIn(WorkOrderDataSource dataSource, string phone)
{
if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false)
{
dataSource = WorkOrderDataSource.None;
}
WOrderRequest info = new WOrderRequest(CallSourceEnum.C01_呼入, ModuleSourceEnum.M00_无);
info.Phone = phone;
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = false;
info.DataSource = dataSource;
info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None;
return(info);
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
Stopwatch sw = new Stopwatch();
sw.Start();
//获取工单类型
WorkOrderDataSource dataSource = GetDataSource();
//获取跳转地址
string url = GetAddWOrderUrl(dataSource);
sw.Stop();
logmsg += "查询客户ID选择页面耗时s：" + sw.Elapsed.TotalSeconds.ToString("0.00");
gotourl = url;
}
}
/// 未接来电工单入口
/// <summary>
/// 未接来电工单入口
/// </summary>
/// <param name="misscall_recid"></param>
/// <param name="phone"></param>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_MissedCall(int misscall_recid, string phone, WorkOrderDataSource dataSource)
{
if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false)
{
dataSource = WorkOrderDataSource.None;
}
WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M04_未接来电);
info.Phone = phone;
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = true;
info.DataSource = dataSource;
info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None;
info.RelatedData = misscall_recid.ToString();
return(info);
}
