public bool PlaceOutboundCall(string jobID, string callID, WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider, string callTo, string fromCallerID, string fromCallerNumber, string scriptToRun, string answeringMachineScriptToRun, string answeringMachineDetectionSettings, System.Collections.Specialized.NameValueCollection scriptVariables, int timeout, CallButler.Service.Plugin.CallButlerDialerPlugin dialerPlugin)
{
if (File.Exists(scriptToRun))
{
int openLine = FindAndHoldOpenLine();
if (openLine != 0)
{
tsInterfaces[openLine].ScriptProcessor = new AutoDialerProcessor(telecomProvider, tsInterfaces[openLine], jobID, callID, scriptToRun, answeringMachineScriptToRun, answeringMachineDetectionSettings, timeout, scriptVariables, dialerPlugin);
// Place our outbound call
telecomProvider.Call(openLine, callTo, fromCallerID, fromCallerNumber, false, provider);
return(true);
}
else
{
if (dialerPlugin != null)
{
dialerPlugin.OnCallStatus(jobID, callID, CallButler.Service.Plugin.CallButlerDialerPlugin.CallStatus.NoLinesAvailable);
}
}
}
else
{
if (dialerPlugin != null)
{
dialerPlugin.OnError(jobID, callID, "Could not find the script located at '" + scriptToRun + "'");
}
}
return(false);
}
public bool PlaceOutboundCall(string jobID, string callID, string providerName, string callTo, string fromCallerID, string fromCallerNumber, string scriptToRun, string answeringMachineScriptToRun, string answeringMachineDetectionSettings, System.Collections.Specialized.NameValueCollection scriptVariables, int timeout, CallButler.Service.Plugin.CallButlerDialerPlugin dialerPlugin)
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[] providers = (WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[])dataProvider.GetProviders(Properties.Settings.Default.CustomerID).Select("Name = '" + providerName + "'");
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = null;
if (providers.Length > 0)
{
provider = providers[0];
}
return(PlaceOutboundCall(jobID, callID, provider, callTo, fromCallerID, fromCallerNumber, scriptToRun, answeringMachineScriptToRun, answeringMachineDetectionSettings, scriptVariables, timeout, dialerPlugin));
}
private WOSI.CallButler.Data.CallButlerDataset.ProvidersRow GetDefaultProvider()
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = defaultInternalProvider;
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[] providers = (WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[])dataProvider.GetProviders(Properties.Settings.Default.CustomerID).Select("IsDefault = true");
if (providers.Length > 0)
{
provider = providers[0];
}
return(provider);
}
private SIPProfile ConvertProfile(WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider)
{
SIPProfile callProfile = new SIPProfile();
callProfile = new SIPProfile();
callProfile.AuthPassword = WOSI.Utilities.CryptoUtils.Decrypt(provider.AuthPassword, WOSI.CallButler.Data.Constants.EncryptionPassword);
callProfile.AuthUsername = provider.AuthUsername;
callProfile.DisplayName = provider.DisplayName;
callProfile.DomainRealm = provider.Domain;
callProfile.SIPProxyServer = provider.SIPProxy;
callProfile.SIPRegistrarServer = provider.SIPRegistrar;
callProfile.Username = provider.Username;
callProfile.AutoDetectAudio = provider.AutoDetectAudio;
return(callProfile);
}
public void PlaceCall(TelephoneNumberEventArgs e)
{
if (!telecomProvider.IsLineInUse(lineNumber) && e.Number.Length > 0)
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow profile = FindProvider(e.Profile);
telecomProvider.Call(lineNumber, e.Number, e.FromCallerID, e.FromCallerNumber, e.Replaces, e.ReferredBy, e.RequestAutoAnswer, profile);
LoggingService.AddLogEntry(LogLevel.Basic, "(Line " + lineNumber + ") Making an outgoing call to " + WOSI.Utilities.StringUtils.FormatPhoneNumber(e.Number), false);
imlInterp.SignalEventCallback(e.EventToken);
}
else
{
imlInterp.SignalCallFailure();
}
}
public override void Register(Guid registrationID, object registrationParams)
{
// If this profile exists already, unregsiter it
if (currentProfiles.ContainsKey(registrationID))
{
Unregister(registrationID);
}
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = registrationParams as WOSI.CallButler.Data.CallButlerDataset.ProvidersRow;
if (provider != null && provider.IsEnabled)
{
// Create a new SIP Profile
SIPProfile profile = new SIPProfile();
profile.DisplayName = provider.DisplayName;
profile.Username = provider.Username;
profile.AuthUsername = provider.AuthUsername;
if (provider.AuthPassword.Length > 0)
{
profile.AuthPassword = WOSI.Utilities.CryptoUtils.Decrypt(provider.AuthPassword, WOSI.CallButler.Data.Constants.EncryptionPassword);
}
profile.DomainRealm = provider.Domain;
profile.SIPProxyServer = provider.SIPProxy;
profile.SIPRegistrarServer = provider.SIPRegistrar;
if (provider.EnableRegistration)
{
ipClient.RegisterProfile(profile, provider.Expires);
}
lock (profileLock)
{
currentProfiles.Add(registrationID, profile);
}
if (provider.IsDefault)
{
defaultProfile = profile;
}
}
}
/*public WOSI.CallButler.Data.CallButlerDataset.ProvidersRow GetCallProfile(string callingTo)
* {
* WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = GetDefaultProvider();
*
* // Check to see if this is an extension
* try
* {
* WOSI.NET.SIP.SIPURI callURI = new WOSI.NET.SIP.SIPURI(callingTo);
*
* if (callURI.User != null && callURI.User.Length > 0 && callURI.Host != null && callURI.Host.Length > 0)
* {
*
* }
* }
* catch
* {
* }
*
* /*if (nameOrID != null && nameOrID.Length > 0)
* {
* if (nameOrID == InternalProviderProfileName)
* {
* provider = defaultInternalProvider;
* }
* else
* {
* WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[] providers = (Data.CallButlerDataset.ProvidersRow[])dataProvider.GetProviders(Properties.Settings.Default.CustomerID).Select(string.Format("Name = '{0}' OR ProviderID = '{0}'", nameOrID));
*
* if (providers.Length > 0)
* provider = providers[0];
* }
* }
*
* return provider;
* }*/
public WOSI.CallButler.Data.CallButlerDataset.ProvidersRow FindProvider(string nameOrID)
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = GetDefaultProvider();
if (nameOrID != null && nameOrID.Length > 0)
{
if (nameOrID == InternalProviderProfileName)
{
provider = defaultInternalProvider;
}
else
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[] providers = (WOSI.CallButler.Data.CallButlerDataset.ProvidersRow[])dataProvider.GetProviders(Properties.Settings.Default.CustomerID).Select(string.Format("Name = '{0}' OR ProviderID = '{0}'", nameOrID));
if (providers.Length > 0)
{
provider = providers[0];
}
}
}
return(provider);
}
public virtual void Call(int lineNumber, string number, string fromCallerID, string fromCallerNumber, string replacesID, string referredBy, bool requestAutoAnswer, WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider)
{
}
public TelecomScriptInterface(CallButler.Telecom.TelecomProviderBase telecomProvider, WOSI.CallButler.Data.DataProviders.CallButlerDataProviderBase dataProvider, Utilities.PluginManagement.PluginManager pluginManager, PBXRegistrarService pbxRegistrar/*, ExtensionStateService extStateService*/, int lineNumber)
{
this.telecomProvider = telecomProvider;
this.dataProvider = dataProvider;
this.lineNumber = lineNumber;
this.pluginManager = pluginManager;
this.pbxRegistrar = pbxRegistrar;
//this.extStateService = extStateService;
// Attach to our telecom provider events
telecomProvider.CallEnded += new EventHandler<LineEventArgs>(telecomProvider_CallEnded);
telecomProvider.DTMFToneRecognized += new EventHandler<CallInputEventArgs>(telecomProvider_DTMFToneRecognized);
telecomProvider.FinishedSpeaking += new EventHandler<LineEventArgs>(telecomProvider_FinishedSpeaking);
telecomProvider.SoundFinishedPlaying += new EventHandler<LineEventArgs>(telecomProvider_SoundFinishedPlaying);
telecomProvider.TransferFailed += new EventHandler<LineEventArgs>(telecomProvider_TransferFailed);
telecomProvider.TransferSucceeded += new EventHandler<LineEventArgs>(telecomProvider_TransferSucceeded);
telecomProvider.CallConnected += new EventHandler<CallEventArgs>(telecomProvider_CallConnected);
telecomProvider.CallFailed += new EventHandler<CallFailureEventArgs>(telecomProvider_CallFailed);
telecomProvider.FaxToneDetected += new EventHandler<LineEventArgs>(telecomProvider_FaxToneDetected);
telecomProvider.RemoteOnHold += new EventHandler<LineEventArgs>(telecomProvider_RemoteOnHold);
telecomProvider.RemoteOffHold += new EventHandler<LineEventArgs>(telecomProvider_RemoteOffHold);
telecomProvider.SpeechRecognized += new EventHandler<CallInputEventArgs>(telecomProvider_SpeechRecognized);
telecomProvider.IncomingTransfer += new EventHandler<CallButler.Telecom.TransferEventArgs>(telecomProvider_IncomingTransfer);
telecomProvider.CallTemporarilyMoved += new EventHandler<CallEventArgs>(telecomProvider_CallTemporarilyMoved);
telecomProvider.AnswerDetectHuman += new EventHandler<LineEventArgs>(telecomProvider_AnswerDetectHuman);
telecomProvider.AnswerDetectMachine += new EventHandler<LineEventArgs>(telecomProvider_AnswerDetectMachine);
telecomProvider.AnswerDetectMachineGreetingFinished += new EventHandler<LineEventArgs>(telecomProvider_AnswerDetectMachineGreetingFinished);
imlInterp = new WOSI.IVR.IML.IMLInterpreter(WOSI.Utilities.FileUtils.GetApplicationRelativePath(Properties.Settings.Default.ImlPluginsFolder));
// Attach to our interpreter events
imlInterp.AsyncExternalAction += new EventHandler<AsyncExternalActionEventArgs>(imlInterp_AsyncExternalAction);
imlInterp.DeleteLastRecording += new EventHandler(imlInterp_DeleteLastRecording);
imlInterp.CopyLastRecording += new EventHandler<SoundFileEventArgs>(imlInterp_CopyLastRecording);
imlInterp.HangUp += new EventHandler(imlInterp_HangUp);
imlInterp.PlaySound += new EventHandler<PlaySoundEventArgs>(imlInterp_PlaySound);
imlInterp.ScriptError += new EventHandler<ScriptErrorEventArgs>(imlInterp_ScriptError);
imlInterp.ScriptFinished += new EventHandler(imlInterp_ScriptFinished);
imlInterp.SpeakText += new EventHandler<SpeakTextEventArgs>(imlInterp_SpeakText);
imlInterp.StartRecording += new EventHandler<SoundFileEventArgs>(imlInterp_StartRecording);
imlInterp.StopRecording += new EventHandler<StopRecordingEventArgs>(imlInterp_StopRecording);
imlInterp.SyncExternalAction += new EventHandler<SyncExternalActionEventArgs>(imlInterp_SyncExternalAction);
imlInterp.TransferCall += new EventHandler<WOSI.IVR.IML.TransferEventArgs>(imlInterp_TransferCall);
imlInterp.Call += new EventHandler<TelephoneNumberEventArgs>(imlInterp_Call);
imlInterp.StopAllSounds += new EventHandler(imlInterp_StopAllSounds);
imlInterp.ScriptStarted += new EventHandler(imlInterp_ScriptStarted);
imlInterp.NewSpeechPhrases += new EventHandler<SpeechPhraseEventArgs>(imlInterp_NewSpeechPhrases);
imlInterp.TraceMessage += new EventHandler<TraceEventArgs>(imlInterp_TraceMessage);
imlInterp.JoinConference += new EventHandler<ConferenceEventArgs>(imlInterp_JoinConference);
imlInterp.LeaveConference += new EventHandler(imlInterp_LeaveConference);
// Create our default internal provider
WOSI.CallButler.Data.CallButlerDataset.ProvidersDataTable defaultInternalProviderTable = new WOSI.CallButler.Data.CallButlerDataset.ProvidersDataTable();
defaultInternalProvider = defaultInternalProviderTable.NewProvidersRow();
defaultInternalProvider.CustomerID = Properties.Settings.Default.CustomerID;
defaultInternalProvider.AutoDetectAudio = true;
defaultInternalProvider.EnableRegistration = false;
defaultInternalProvider.SupressOutboundUsername = false;
if (Properties.Settings.Default.InternalSIPDomain != null && Properties.Settings.Default.InternalSIPDomain.Length > 0)
defaultInternalProvider.Domain = Properties.Settings.Default.InternalSIPDomain;
else
{
// Get the IP of this machine
try
{
System.Net.IPHostEntry ipEntry = System.Net.Dns.GetHostEntry(System.Net.Dns.GetHostName());
defaultInternalProvider.Domain = telecomProvider.LocalIPAddress;
}
catch
{
defaultInternalProvider.Domain = Environment.MachineName;
}
}
defaultInternalProvider.IsDefault = false;
}
public override void Call(int lineNumber, string number, string fromCallerID, string fromCallerNumber, bool requestAutoAnswer, WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider)
{
Call(lineNumber, number, fromCallerID, fromCallerNumber, null, null, requestAutoAnswer, provider);
}
public override void Call(int lineNumber, string number, string fromCallerID, string fromCallerNumber, string replacesID, string referredBy, bool requestAutoAnswer, WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider)
{
string callerID = null;
string callerNumber = null;
SIPProfile callProfile = defaultProfile;
if (provider != null)
{
callProfile = ConvertProfile(provider);
}
if (fromCallerID != null && fromCallerID.Length > 0)
{
callerID = fromCallerID;
}
if (provider != null && !provider.SupressOutboundUsername && fromCallerNumber != null && fromCallerNumber.Length > 0)
{
callerNumber = fromCallerNumber;
}
// Make the call
if (callProfile != null)
{
try
{
ipClient.Call(lineNumber, callerID, callerNumber, callProfile, number, replacesID, referredBy, requestAutoAnswer);
return;
}
catch (Exception e)
{
}
}
RaiseCallFailed(new CallFailureEventArgs(lineNumber, 0, "No profile defined"));
}
public bool PlaceOutboundCall(string jobID, string callID, Guid providerID, string callTo, string fromCallerID, string fromCallerNumber, string scriptToRun, string answeringMachineScriptToRun, string answeringMachineDetectionSettings, System.Collections.Specialized.NameValueCollection scriptVariables, int timeout, CallButler.Service.Plugin.CallButlerDialerPlugin dialerPlugin)
{
WOSI.CallButler.Data.CallButlerDataset.ProvidersRow provider = dataProvider.GetProviders(Properties.Settings.Default.CustomerID).FindByProviderID(providerID);
return(PlaceOutboundCall(jobID, callID, provider, callTo, fromCallerID, fromCallerNumber, scriptToRun, answeringMachineScriptToRun, answeringMachineDetectionSettings, scriptVariables, timeout, dialerPlugin));
}
public TelecomScriptInterface(CallButler.Telecom.TelecomProviderBase telecomProvider, WOSI.CallButler.Data.DataProviders.CallButlerDataProviderBase dataProvider, Utilities.PluginManagement.PluginManager pluginManager, PBXRegistrarService pbxRegistrar /*, ExtensionStateService extStateService*/, int lineNumber)
{
this.telecomProvider = telecomProvider;
this.dataProvider = dataProvider;
this.lineNumber = lineNumber;
this.pluginManager = pluginManager;
this.pbxRegistrar = pbxRegistrar;
//this.extStateService = extStateService;
// Attach to our telecom provider events
telecomProvider.CallEnded += new EventHandler <LineEventArgs>(telecomProvider_CallEnded);
telecomProvider.DTMFToneRecognized += new EventHandler <CallInputEventArgs>(telecomProvider_DTMFToneRecognized);
telecomProvider.FinishedSpeaking += new EventHandler <LineEventArgs>(telecomProvider_FinishedSpeaking);
telecomProvider.SoundFinishedPlaying += new EventHandler <LineEventArgs>(telecomProvider_SoundFinishedPlaying);
telecomProvider.TransferFailed += new EventHandler <LineEventArgs>(telecomProvider_TransferFailed);
telecomProvider.TransferSucceeded += new EventHandler <LineEventArgs>(telecomProvider_TransferSucceeded);
telecomProvider.CallConnected += new EventHandler <CallEventArgs>(telecomProvider_CallConnected);
telecomProvider.CallFailed += new EventHandler <CallFailureEventArgs>(telecomProvider_CallFailed);
telecomProvider.FaxToneDetected += new EventHandler <LineEventArgs>(telecomProvider_FaxToneDetected);
telecomProvider.RemoteOnHold += new EventHandler <LineEventArgs>(telecomProvider_RemoteOnHold);
telecomProvider.RemoteOffHold += new EventHandler <LineEventArgs>(telecomProvider_RemoteOffHold);
telecomProvider.SpeechRecognized += new EventHandler <CallInputEventArgs>(telecomProvider_SpeechRecognized);
telecomProvider.IncomingTransfer += new EventHandler <CallButler.Telecom.TransferEventArgs>(telecomProvider_IncomingTransfer);
telecomProvider.CallTemporarilyMoved += new EventHandler <CallEventArgs>(telecomProvider_CallTemporarilyMoved);
telecomProvider.AnswerDetectHuman += new EventHandler <LineEventArgs>(telecomProvider_AnswerDetectHuman);
telecomProvider.AnswerDetectMachine += new EventHandler <LineEventArgs>(telecomProvider_AnswerDetectMachine);
telecomProvider.AnswerDetectMachineGreetingFinished += new EventHandler <LineEventArgs>(telecomProvider_AnswerDetectMachineGreetingFinished);
imlInterp = new WOSI.IVR.IML.IMLInterpreter(WOSI.Utilities.FileUtils.GetApplicationRelativePath(Properties.Settings.Default.ImlPluginsFolder));
// Attach to our interpreter events
imlInterp.AsyncExternalAction += new EventHandler <AsyncExternalActionEventArgs>(imlInterp_AsyncExternalAction);
imlInterp.DeleteLastRecording += new EventHandler(imlInterp_DeleteLastRecording);
imlInterp.CopyLastRecording += new EventHandler <SoundFileEventArgs>(imlInterp_CopyLastRecording);
imlInterp.HangUp += new EventHandler(imlInterp_HangUp);
imlInterp.PlaySound += new EventHandler <PlaySoundEventArgs>(imlInterp_PlaySound);
imlInterp.ScriptError += new EventHandler <ScriptErrorEventArgs>(imlInterp_ScriptError);
imlInterp.ScriptFinished += new EventHandler(imlInterp_ScriptFinished);
imlInterp.SpeakText += new EventHandler <SpeakTextEventArgs>(imlInterp_SpeakText);
imlInterp.StartRecording += new EventHandler <SoundFileEventArgs>(imlInterp_StartRecording);
imlInterp.StopRecording += new EventHandler <StopRecordingEventArgs>(imlInterp_StopRecording);
imlInterp.SyncExternalAction += new EventHandler <SyncExternalActionEventArgs>(imlInterp_SyncExternalAction);
imlInterp.TransferCall += new EventHandler <WOSI.IVR.IML.TransferEventArgs>(imlInterp_TransferCall);
imlInterp.Call += new EventHandler <TelephoneNumberEventArgs>(imlInterp_Call);
imlInterp.StopAllSounds += new EventHandler(imlInterp_StopAllSounds);
imlInterp.ScriptStarted += new EventHandler(imlInterp_ScriptStarted);
imlInterp.NewSpeechPhrases += new EventHandler <SpeechPhraseEventArgs>(imlInterp_NewSpeechPhrases);
imlInterp.TraceMessage += new EventHandler <TraceEventArgs>(imlInterp_TraceMessage);
imlInterp.JoinConference += new EventHandler <ConferenceEventArgs>(imlInterp_JoinConference);
imlInterp.LeaveConference += new EventHandler(imlInterp_LeaveConference);
// Create our default internal provider
WOSI.CallButler.Data.CallButlerDataset.ProvidersDataTable defaultInternalProviderTable = new WOSI.CallButler.Data.CallButlerDataset.ProvidersDataTable();
defaultInternalProvider = defaultInternalProviderTable.NewProvidersRow();
defaultInternalProvider.CustomerID = Properties.Settings.Default.CustomerID;
defaultInternalProvider.AutoDetectAudio = true;
defaultInternalProvider.EnableRegistration = false;
defaultInternalProvider.SupressOutboundUsername = false;
if (Properties.Settings.Default.InternalSIPDomain != null && Properties.Settings.Default.InternalSIPDomain.Length > 0)
{
defaultInternalProvider.Domain = Properties.Settings.Default.InternalSIPDomain;
}
else
{
// Get the IP of this machine
try
{
System.Net.IPHostEntry ipEntry = System.Net.Dns.GetHostEntry(System.Net.Dns.GetHostName());
defaultInternalProvider.Domain = telecomProvider.LocalIPAddress;
}
catch
{
defaultInternalProvider.Domain = Environment.MachineName;
}
}
defaultInternalProvider.IsDefault = false;
}
