/// <summary>
/// public method to create a call report stat for each user
/// the default interval starts daily at midnight up until time now
/// the following parameters are calculated for each user in the list
///
/// Total Outbound
/// Total Inbound
/// Total Call Duration
/// Average Call Duration
///
/// </summary>
public CallReport CreateUserCallReport(List <Subscriber> subList, DateTime reportTime, DateTime endTime)
{
// our base reference time that we calculate from midnight every day
DateTime referenceTime = new DateTime(DateTime.Now.Year, reportTime.Month, reportTime.Day, reportTime.Hour, 0, 0);
// call report list for all users
List <UserCallReport> userCallReportList = new List <UserCallReport>();
// initiate our group cumulative report object; contains the running totals for the group of users
CumulativeReport gcr = new CumulativeReport();
// get the time that we are running at
string timeString = DateTime.Now.ToString();
// our reference time that we calculate from
DateTime timeNow = DateTime.Now;
// the call report with the userCallReportList and the cumulative totals
CallReport cr = new CallReport();
cr.StartTime = referenceTime;
cr.EndTime = endTime;
cr.ReportTime = timeNow;
int indx = 0;
// get the call date for each user in the list
foreach (Subscriber s in subList)
{
// get all cdrs for this user from the reference time to present
DataSet ds = _db.GetAllCdrsForPhoneNumber(s.PhoneNumber, reportTime, endTime);
// For each User the following calculations are performed : userId : field 3
//
// Total Inbound Calls : total number of inbound calls determined from the "direction" field 5 (terminating)
// Total Outbound Calls : total number of outbound calls determined from the direction field 5 (originating)
// Total Call Time : the total of inbound/outbound call times calculated from each of the CDRs for this user
// Call Time : answerTime - releaseTime ( field 13 - field 12 )
// Average Call Time : Call Time / Total Number of Calls
//
// user call report some inits
UserCallReport ucr = new UserCallReport();
ucr.UserNumber = s.PhoneNumber;
ucr.Group = s.Group;
ucr.ServiceProvider = s.ServiceProvider;
int totalIn = 0;
int totalOut = 0;
int totalIntlOrig = 0;
TimeSpan totalCallDuration = new TimeSpan();
// create a list to copy the cdrs into
List <CallInfo> callInfo = new List <CallInfo>();
// for each CDR we update our report values
foreach (DataTable myTable in ds.Tables)
{
ucr.TotalCalls = myTable.Rows.Count.ToString();
foreach (DataRow myRow in myTable.Rows)
{
// create the call detail for the call
CallInfo cInfo = new CallInfo();
if (myRow.ItemArray[6].Equals("Originating"))
{
totalOut++;
cInfo.Direction = DirectionDescriptor.Outbound;
// log the originating international call
if (myRow.ItemArray[19].Equals("internat"))
{
totalIntlOrig++;
}
}
else if (myRow.ItemArray[6].Equals("Terminating"))
{
totalIn++;
cInfo.Direction = DirectionDescriptor.Inbound;
}
// get the call duration for this call
// starttime, releaseTime
DateTime d1 = (DateTime)myRow.ItemArray[10];
DateTime d2 = (DateTime)myRow.ItemArray[14];
cInfo.CallDate = d1;
cInfo.AnswerIndicator = (String)myRow.ItemArray[12];
if (cInfo.AnswerIndicator.Equals("No"))
{
TimeSpan t = new TimeSpan(0);
cInfo.Duration = t;
}
else
{
TimeSpan callDuration = d2.Subtract(d1);
cInfo.Duration = callDuration;
}
cInfo.UserNumber = (String)myRow.ItemArray[4];
cInfo.CallingNumber = (String)myRow.ItemArray[7];
cInfo.CalledNumber = (String)myRow.ItemArray[9];
// calculate total call duration for this user
totalCallDuration = totalCallDuration.Add(cInfo.Duration);
// save the call detail for this user
callInfo.Add(cInfo);
}
}// end of the CDRs
// copy the cdr list to the user report
ucr.Calls = callInfo;
// user totals
ucr.TotalInboundCalls = totalIn.ToString();
ucr.TotalOutboundCalls = totalOut.ToString();
ucr.TotalInternationalCalls = totalIntlOrig.ToString();
ucr.TotalCallTime = totalCallDuration.ToString();
if ((totalIn + totalOut) != 0)
{
double avg = totalCallDuration.TotalMinutes / (totalIn + totalOut);
ucr.AverageCallTime = String.Format("{0}", avg);
}
indx++;
// store the userReport in the list
userCallReportList.Add(ucr);
// maintain the group totals here
gcr.TotalCalls = gcr.TotalCalls + Convert.ToInt32(ucr.TotalCalls);
gcr.TotalCallTime = gcr.TotalCallTime.Add(totalCallDuration);
gcr.TotalInboundCalls = gcr.TotalInboundCalls + Convert.ToInt32(ucr.TotalInboundCalls);
gcr.TotalOutboundCalls = gcr.TotalOutboundCalls + Convert.ToInt32(ucr.TotalOutboundCalls);
gcr.TotalInternationalCalls = gcr.TotalInternationalCalls + Convert.ToInt32(ucr.TotalInternationalCalls);
}// get next user
// copy the usercall report list
cr.UserCallReportList = userCallReportList;
if ((gcr.TotalCalls) != 0)
{
double gavg = gcr.TotalCallTime.TotalMinutes / gcr.TotalCalls;
gcr.AverageCallTime = gavg.ToString("F3");
}
// copy the group cumulative total as well
cr.TotalsReport = gcr;
return(cr);
}
/// <summary>
/// public method to create a call report stat for each user
/// the default interval starts daily at midnight up until time now
/// the following parameters are calculated for each user in the list
///
/// Total Outbound
/// Total Inbound
/// Total Call Duration
/// Average Call Duration
///
/// </summary>
public CallReport CreateUserCallReport(List<Subscriber> subList, DateTime reportTime, DateTime endTime)
{
// our base reference time that we calculate from midnight every day
DateTime referenceTime = new DateTime(DateTime.Now.Year, reportTime.Month , reportTime.Day, reportTime.Hour, 0, 0);
// call report list for all users
List<UserCallReport> userCallReportList = new List<UserCallReport>();
// initiate our group cumulative report object; contains the running totals for the group of users
CumulativeReport gcr = new CumulativeReport();
// get the time that we are running at
string timeString = DateTime.Now.ToString();
// our reference time that we calculate from
DateTime timeNow = DateTime.Now;
// the call report with the userCallReportList and the cumulative totals
CallReport cr = new CallReport();
cr.StartTime = referenceTime;
cr.EndTime = endTime;
cr.ReportTime = timeNow;
int indx = 0;
// get the call date for each user in the list
foreach (Subscriber s in subList)
{
// get all cdrs for this user from the reference time to present
DataSet ds = _db.GetAllCdrsForPhoneNumber(s.PhoneNumber, reportTime, endTime);
// For each User the following calculations are performed : userId : field 3
//
// Total Inbound Calls : total number of inbound calls determined from the "direction" field 5 (terminating)
// Total Outbound Calls : total number of outbound calls determined from the direction field 5 (originating)
// Total Call Time : the total of inbound/outbound call times calculated from each of the CDRs for this user
// Call Time : answerTime - releaseTime ( field 13 - field 12 )
// Average Call Time : Call Time / Total Number of Calls
//
// user call report some inits
UserCallReport ucr = new UserCallReport();
ucr.UserNumber = s.PhoneNumber;
ucr.Group = s.Group;
ucr.ServiceProvider = s.ServiceProvider;
int totalIn = 0;
int totalOut = 0;
int totalIntlOrig = 0;
TimeSpan totalCallDuration = new TimeSpan();
// create a list to copy the cdrs into
List<CallInfo> callInfo = new List<CallInfo>();
// for each CDR we update our report values
foreach (DataTable myTable in ds.Tables)
{
ucr.TotalCalls = myTable.Rows.Count.ToString();
foreach (DataRow myRow in myTable.Rows)
{
// create the call detail for the call
CallInfo cInfo = new CallInfo();
if (myRow.ItemArray[6].Equals("Originating"))
{
totalOut++;
cInfo.Direction = DirectionDescriptor.Outbound;
// log the originating international call
if (myRow.ItemArray[19].Equals("internat"))
totalIntlOrig++;
}
else if (myRow.ItemArray[6].Equals("Terminating"))
{
totalIn++;
cInfo.Direction = DirectionDescriptor.Inbound;
}
// get the call duration for this call
// starttime, releaseTime
DateTime d1 = (DateTime)myRow.ItemArray[10];
DateTime d2 = (DateTime)myRow.ItemArray[14];
cInfo.CallDate = d1;
cInfo.AnswerIndicator = (String)myRow.ItemArray[12];
if (cInfo.AnswerIndicator.Equals("No"))
{
TimeSpan t = new TimeSpan(0);
cInfo.Duration = t;
}
else
{
TimeSpan callDuration = d2.Subtract(d1);
cInfo.Duration = callDuration;
}
cInfo.UserNumber = (String)myRow.ItemArray[4];
cInfo.CallingNumber = (String)myRow.ItemArray[7];
cInfo.CalledNumber = (String)myRow.ItemArray[9];
// calculate total call duration for this user
totalCallDuration = totalCallDuration.Add(cInfo.Duration);
// save the call detail for this user
callInfo.Add(cInfo);
}
}// end of the CDRs
// copy the cdr list to the user report
ucr.Calls = callInfo;
// user totals
ucr.TotalInboundCalls = totalIn.ToString();
ucr.TotalOutboundCalls = totalOut.ToString();
ucr.TotalInternationalCalls = totalIntlOrig.ToString();
ucr.TotalCallTime = totalCallDuration.ToString();
if ((totalIn + totalOut) != 0)
{
double avg = totalCallDuration.TotalMinutes / (totalIn + totalOut);
ucr.AverageCallTime = String.Format("{0}", avg);
}
indx++;
// store the userReport in the list
userCallReportList.Add(ucr);
// maintain the group totals here
gcr.TotalCalls = gcr.TotalCalls + Convert.ToInt32( ucr.TotalCalls );
gcr.TotalCallTime = gcr.TotalCallTime.Add(totalCallDuration);
gcr.TotalInboundCalls = gcr.TotalInboundCalls + Convert.ToInt32( ucr.TotalInboundCalls );
gcr.TotalOutboundCalls = gcr.TotalOutboundCalls + Convert.ToInt32( ucr.TotalOutboundCalls );
gcr.TotalInternationalCalls = gcr.TotalInternationalCalls + Convert.ToInt32( ucr.TotalInternationalCalls );
}// get next user
// copy the usercall report list
cr.UserCallReportList = userCallReportList;
if ((gcr.TotalCalls) != 0)
{
double gavg = gcr.TotalCallTime.TotalMinutes / gcr.TotalCalls;
gcr.AverageCallTime = gavg.ToString("F3");
}
// copy the group cumulative total as well
cr.TotalsReport = gcr;
return cr;
}
