public ActionResult AddTicket(CreateIssueViewModel model)
{
string result = _ticketAdapter.AddTicket(model, User.Identity.GetUserId(), User.Identity.GetUserName());
if (result.Contains("error"))
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.New, result);
}
else
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.New, int.Parse(result));
}
return(RedirectToAction("ViewTickets"));
}
public ActionResult UpdateTicket(AdmIssueViewModel model, int id)
{
string result = _ticketAdapter.UpdateTicket(model, id);
if (result == "ok")
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, id);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result, id);
}
return(RedirectToAction("UpdateTicket", new { id = id }));
}
public ActionResult EditTicket(UpdateTicket model)
{
string result = _ticketAdapter.EditTicket(model, User.Identity.GetUserId(), User.Identity.GetUserName());
if (result.Contains("error"))
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, result);
}
else
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Edit, model.IssueId);
}
return(RedirectToAction("ViewTickets"));
}
// Need to 1. Remove resolution, 2. Remove assignments, 3. Remove Ticket
public ActionResult DeleteTicket(int id, string userId)
{
string result = _ticketAdapter.DeleteTicket(id, userId);
if (result == "ok")
{
TimeLineHelper.TicketOperations(User.Identity.Name, TimeLineHelper.Operations.Delete, id);
}
else
{
TimeLineHelper.ErrorOperations(User.Identity.Name, TimeLineHelper.Operations.Delete, result, id);
}
// Came from ticket list return
if (userId == "none")
{
return(RedirectToAction("Tickets"));
}
else // came from userpage return there
{
return(RedirectToAction("Technician", new { userId = userId }));
}
}
