public async Task <ActionResult> UpdateTicket(UpdateTicketModel model)
{
var result = await TicketWriter.UpdateTicket(User.Identity.GetUserId(), model);
await SupportHubContext.Clients.All.TicketUpdated(model.TicketId);
return(CloseModalSuccess(result.Message));
}
public async Task <ActionResult> MoveTicket(int ticketId, int queueId)
{
var result = await TicketWriter.MoveTicket(User.Identity.GetUserId(), ticketId, queueId);
await SupportHubContext.Clients.All.TicketUpdated(ticketId);
return(Json(result));
}
public async Task <ActionResult> ReopenTicket(int ticketId)
{
var result = await TicketWriter.UpdateTicketStatus(User.Identity.GetUserId(), ticketId, SupportTicketStatus.Reopened);
await SupportHubContext.Clients.All.TicketUpdated(ticketId);
return(Json(result));
}
public async Task <ActionResult> CreateTicket(CreateTicketModel model)
{
if (!ModelState.IsValid)
{
return(CloseModalError("Error Creating Ticket"));
}
var result = await TicketWriter.CreateTicket(model);
if (result.Success)
{
return(CloseModalSuccess(result.Message));
}
return(CloseModalError(result.Message));
}
