/// <summary>
/// Add a new time tracking note to a ticket
/// </summary>
public TicketTimeTrack AddTicketTimeTrackingNote(TicketTimeTrackRequest request)
{
request.EnsureValidData(RequestTypes.Create);
string apiMethod = "/Tickets/TicketTimeTrack";
RequestBodyBuilder parameters = new RequestBodyBuilder();
parameters.AppendRequestData("ticketid", request.TicketId);
parameters.AppendRequestData("contents", request.Contents);
parameters.AppendRequestData("staffid", request.StaffId);
parameters.AppendRequestData("worktimeline", request.WorkTimeline);
parameters.AppendRequestData("billtimeline", request.BillTimeline);
parameters.AppendRequestData("timespent", request.TimeSpent);
parameters.AppendRequestData("timebillable", request.TimeBillable);
if (request.WorkerStaffId != null)
{
parameters.AppendRequestData("workerstaffid", request.WorkerStaffId);
}
if (request.NoteColor != null)
{
parameters.AppendRequestData("notecolor", EnumUtility.ToApiString(request.NoteColor));
}
TicketTimeTrackCollection ticketTimeTracks = Connector.ExecutePost <TicketTimeTrackCollection>(apiMethod, parameters.ToString());
if (ticketTimeTracks != null && ticketTimeTracks.Count > 0)
{
return(ticketTimeTracks[0]);
}
return(null);
}
public void CreateUpdateDeleteTimeTracks()
{
TicketTimeTrack dummyData = TestData;
TicketTimeTrackRequest request = TicketTimeTrackRequest.FromResponseData(dummyData);
TicketTimeTrack createdTicketTimeTrack = TestSetup.KayakoApiService.Tickets.AddTicketTimeTrackingNote(request);
Assert.IsNotNull(createdTicketTimeTrack);
dummyData.Id = createdTicketTimeTrack.Id;
dummyData.CreatorStaffName = createdTicketTimeTrack.CreatorStaffName;
dummyData.WorkerStaffName = createdTicketTimeTrack.WorkerStaffName;
CompareTicketTimeTracks(dummyData, createdTicketTimeTrack);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketTimeTrackingNote(createdTicketTimeTrack.TicketId, createdTicketTimeTrack.Id);
Assert.IsTrue(success);
}
