private void btnGiveUp_Click(object sender, EventArgs e)
{
object item = listView1.SelectedItems[0].Tag;
var call = item as TCallModel;
call.state = -1;
call.sysFlag = 1;
cBll.Update(call);
btnQuery_Click(null, null);
}
//评价
private void EvaluateService()
{
lock (objLock)
{
LockAction.RunWindowLock(windowNo, () =>
{
stateModel = csBll.GetModel(windowNo);
if (stateModel == null)
{
stateModel = new TCallStateModel();
stateModel.windowNo = windowNo;
stateModel.workState = (int)WorkState.Defalt;
csBll.Insert(stateModel);
}
if (stateModel.workState == (int)WorkState.PauseService)
{
this.client.SendMessage(new OperateMessage()
{
WindowNo = windowNo, Operate = Operate.Reset
});
stateModel.workState = stateModel.pauseState;
csBll.Update(stateModel);
}
if (stateModel.workState == (int)WorkState.Call)
{
try
{
var model = cBll.GetModel(stateModel.callId);
if (model == null)
{
return;
}
model.state = 1;
model.sysFlag = 1;
cBll.Update(model);
stateModel.workState = (int)WorkState.Evaluate;
//stateModel.callId = 0;
stateModel.ticketNo = "";
csBll.Update(stateModel);
client.SendMessage(new RateMessage() //发送评价请求
{
WindowNo = windowNo,
RateId = model.handleId,
ItemName = "项目名称",
WorkDate = DateTime.Now.ToShortDateString(),
Transactor = model.qNmae,
reserveSeq = model.reserveSeq
}
);
//SendWait(adress);
string mess = " [" + model.ticketNumber + "]号已评价。";
this.Invoke(new Action(() => { this.listView1.Items.Add(DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss:fff") + " : [" + model.ticketNumber + "]号已评价。"); }));
WriterCallLog(2, mess);
}
catch (Exception ex)
{
WriterLog("评价异常：" + ex.Message);
}
}
else
{
if (stateModel.workState == (int)WorkState.Defalt || stateModel.workState == (int)WorkState.Evaluate)
{
//SendWait(adress);
}
}
});
}
}
