protected void btnGetIncidents_Click(object sender, EventArgs e)
 {
     incidentsTable           = (DataView)SqlDataSource1.Select(DataSourceSelectArguments.Empty);
     incidentsTable.RowFilter = "CustomerID = " + txtCustomerID.Text
                                + " And DateClosed Is Not Null";
     if (incidentsTable.Count > 0)
     {
         this.DisplayClosedIncidents();
         chckboxContactMe.Enabled         = true;
         RadioBtnListResponse.Enabled     = true;
         RadioBtnListTechnician.Enabled   = true;
         RadioBtnListProblem.Enabled      = true;
         RadioBtnListContactBy.Enabled    = true;
         txtboxAdditionalComments.Enabled = true;
         btnSubmit.Enabled = true;
         lstBoxIncidents.Focus();
     }
     else
     {
         lblNoIncidentInfo.Visible = true;
         lblNoIncidentInfo.Text    = "There are no incidents for the requested customer.";
         survey.Clear();
         lstBoxIncidents.Items.Clear();
     }
 }