public override List<string> Do()
{
string[] strArrayC = _receiveCmd.Content.Split(';');
SupportRequirementModel requirC;
AddSolution(strArrayC[0], strArrayC[1], out requirC);
SupportSolutionModel solutionC = requirC.SupportProcesses.Where(x => x.Status == SupportProcessStatus.Solution).LastOrDefault().SupportSolutions;
strList = _service.SendContentMethod(strList, requirC.MemberId, CustomerCommand.GetSolution, PublicMethod.JsonSerialize<SupportSolutionModel>(solutionC));
return strList;
}
public override List<string> Do()
{
string[] strArrayS = _receiveCmd.Content.Split(';');
SupportRequirementModel requirS = _service.Requirements.Where(x => x.Id == strArrayS[0]).FirstOrDefault();
SupportSolutionModel solutionS = requirS.SupportProcesses.Where(x => x.Status == SupportProcessStatus.Solution).LastOrDefault().SupportSolutions;
var optionS = solutionS.SupportSolutionOptions.Where(x => x.Id == strArrayS[1]).FirstOrDefault();
optionS.selected = true;
optionS.Title = solutionS.Title;
strList = _service.SendContentMethod(strList, requirS.MemberId, CustomerCommand.SelectSolution, PublicMethod.JsonSerialize<SupportSolutionOptionModel>(optionS));
strList = _service.SendContentMethod(strList, requirS.Handler, CustomerCommand.SelectSolution, PublicMethod.JsonSerialize<SupportSolutionOptionModel>(optionS));
return strList;
}
internal void AddSolution(string requirId, string solutionId, out SupportRequirementModel requir)
{
SupportSolutionModel solution = _service.Solutions.Where(x => x.Id == solutionId).FirstOrDefault();
requir = _service.Requirements.Where(x => x.Id == requirId).FirstOrDefault();
SupportProcessModel model = new SupportProcessModel()
{
Status = SupportProcessStatus.Solution,
SupportSolutions = new SupportSolutionModel()
{
Id = solution.Id,
Title = solution.Title,
SupportSolutionOptions = new List<SupportSolutionOptionModel>()
}
};
foreach (SupportSolutionOptionModel item in solution.SupportSolutionOptions)
{
model.SupportSolutions.SupportSolutionOptions.Add(new SupportSolutionOptionModel()
{
Id = item.Id,
Description = item.Description
});
}
requir.SupportProcesses.Add(model);
}
private void initialSolutionMethod()
{
SupportSolutionModel m1 = new SupportSolutionModel()
{
Title = "方案A",
SupportSolutionOptions = new List <SupportSolutionOptionModel>()
{
new SupportSolutionOptionModel()
{
Description = "退款80%，贈送免費課程十堂"
},
new SupportSolutionOptionModel()
{
Description = "退款60%，贈送免費課程5堂"
},
new SupportSolutionOptionModel()
{
Description = "退款40%，贈送免費課程1堂"
},
}
};
SupportSolutionModel m2 = new SupportSolutionModel()
{
Title = "方案B",
SupportSolutionOptions = new List <SupportSolutionOptionModel>()
{
new SupportSolutionOptionModel()
{
Description = "申請發票"
},
new SupportSolutionOptionModel()
{
Description = "申請訂單明細"
},
new SupportSolutionOptionModel()
{
Description = "申請其他服務"
},
}
};
SupportSolutionModel m3 = new SupportSolutionModel()
{
Title = "是不是想要[林厚吉]的電話",
SupportSolutionOptions = new List <SupportSolutionOptionModel>()
{
new SupportSolutionOptionModel()
{
Description = "是"
},
new SupportSolutionOptionModel()
{
Description = "否"
}
}
};
SupportSolutionModel m4 = new SupportSolutionModel()
{
Title = "請提供您對於此次服務的評價，作為未來改善的依據",
SupportSolutionOptions = new List <SupportSolutionOptionModel>()
{
new SupportSolutionOptionModel()
{
Description = "Hen厲害"
},
new SupportSolutionOptionModel()
{
Description = "Hen好"
},
new SupportSolutionOptionModel()
{
Description = "一般"
},
new SupportSolutionOptionModel()
{
Description = "Hen不好"
},
new SupportSolutionOptionModel()
{
Description = "糟透了"
}
}
};
Solutions.AddRange(new List <SupportSolutionModel>()
{
m1, m2, m3, m4
});
}
