public async Task <IActionResult> AddResponse(SupportResponseDto model)
{
TimeSpan ts = DateTime.Now - model.CreatedDate;
// Difference in Days.
int differenceInDays = ts.Days; // This is in int
// Difference in Hours.
int differenceInHours = ts.Hours; // This is in int
// Difference in Minutes.
int differenceInMinutes = ts.Minutes; // This is in int
TimeSpan duration = new TimeSpan(Convert.ToInt32(ts.TotalDays), ts.Hours, ts.Minutes);
var responseResult = await _supportResponse.InsertAsync(new Data.DbModel.SupportResponse {
RequestId = model.RequestId, StaffId = User.GetUserId(), Description = model.ResponseDescription, ResponseTime = duration, Subject = model.SubjectOfResponse
}, Accessor, User.GetUserId());
if (User.IsInRole(UserRoles.Staff))
{
await _staffLog.InsertAsync(new Log { CreatedDate = DateTime.UtcNow, StaffId = User.GetUserId(), Description = ResponseConstants.RespondToSupportRequest }, Accessor, User.GetUserId());
}
return(RedirectToAction("Index"));
}
public IActionResult SendResponse(long requestId)
{
SupportResponseDto response = new SupportResponseDto();
var supportObj = _supportRequest.GetSingle(x => x.Id == requestId);
response.SubjectOfRequest = supportObj.Subject;
response.CreatedDate = supportObj.CreatedDate;
return(View(response));
}
