private async Task resumeAfterSupportFormDialog(IDialogContext context, IAwaitable <SupportForm> result)
{
var formResult = await result;
ProblemType = formResult.problemTypeOptions.ToString();
Category = formResult.category;
state = SupportDialogState.SupportFormDone;
await AdaptiveCardUtils.DisplayAdaptiveCard(context, "Resources/DescriptionAdaptiveCard.json");
context.Wait(this.MessageReceivedAsync);
}
public async Task MessageReceivedAsync(IDialogContext context, IAwaitable <IMessageActivity> argument)
{
var activity = await argument;
string errorInfo = null;
if (this.state == SupportDialogState.ShowContactCard)
{
await this.DisplayContactCard(context);
this.state = SupportDialogState.ReceivedContactCard;
context.Wait(this.MessageReceivedAsync);
}
else if (this.state == SupportDialogState.ReceivedContactCard)
{
var contactInfo = activity.Value;
var response = Utils.convertResponseToMap(contactInfo);
if (validatedata(contactInfo, out errorInfo))
{
await context.Forward(MakeSupportFormDialog(), resumeAfterSupportFormDialog, activity, CancellationToken.None);
}
else
{
if (this.retries < 3)
{
this.retries++;
await this.DisplayContactCard(context, errorInfo);
context.Wait(this.MessageReceivedAsync);
}
else
{
await context.PostAsync("Maximum retry limit exceeded. Please start again.");
context.Done(true);
}
}
}
else if (this.state == SupportDialogState.SupportFormDone)
{
this.Description = Utils.convertResponseToMap(activity.Value)[Constants.Description];
JToken value;
string accountUrl = "";
if (context.Activity.From.Properties.TryGetValue("host", out value))
{
accountUrl = value.ToString();
}
SupportTicket ticket = new SupportTicket()
{
AccountUrl = accountUrl,
UserName = this.UserName,
EmailAddress = this.EmailAddress,
AreaOfProblem = this.ProblemType,
CategoryOfProblem = this.Category,
Description = this.Description
};
var supportTicketUrl = WorkItemUtils.CreateSupportTicket(ticket);
//await AdaptiveCardUtils.DisplayAdaptiveCard(context, SupportTicketCardJSONSchemaPath);
await DisplaySupportTicketCard(context, supportTicketUrl, ticket);
context.Done(true);
return;
}
}
public async Task StartAsync(IDialogContext context)
{
state = SupportDialogState.ShowContactCard;
//ticket = new SupportTicket();
context.Wait(this.MessageReceivedAsync);
}
