/// <summary>
/// Check update date whether is valid
/// </summary>
/// <param name="objUI"></param>
/// <param name="msg"></param>
/// <returns></returns>
private bool IsValidUpdateDate(SR_Setting objUI, SR_Setting objDb, out Message msg)
{
bool isValid = false;
msg = null;
try
{
if ((objUI != null) && (objUI.UpdateDate != null))
{
if (objDb != null)
{
if (objDb.UpdateDate.ToString().Equals(objUI.UpdateDate.ToString()))
{
isValid = true;
}
else
{
msg = new Message(MessageConstants.E0025, MessageType.Error, "This setting");
}
}
}
}
catch
{
throw;
}
return isValid;
}
private bool IsValidRoute(SR_Setting obj, out Message msg, bool isUpdate)
{
bool isDuplicated = false;
SR_Setting objDb = new SR_Setting();
msg = null;
try
{
if (!isUpdate)
{
if (!string.IsNullOrEmpty(obj.ProjectName))
{
objDb = dbContext.SR_Settings.Where(q => q.ProjectName == obj.ProjectName
&& q.OfficeID == obj.OfficeID && q.DeleteFlag == false).FirstOrDefault();
}
else
{
objDb = dbContext.SR_Settings.Where(q => (q.ProjectName == null || q.ProjectName.Trim() == string.Empty)
&& q.OfficeID == obj.OfficeID && q.DeleteFlag == false).FirstOrDefault();
}
}
else
{
if (!string.IsNullOrEmpty(obj.ProjectName))
{
objDb = dbContext.SR_Settings.Where(q => q.ProjectName == obj.ProjectName
&& q.OfficeID == obj.OfficeID && q.ID != obj.ID && q.DeleteFlag == false).FirstOrDefault();
}
else
{
objDb = dbContext.SR_Settings.Where(q => (q.ProjectName == null || q.ProjectName.Trim() == string.Empty) &&
q.OfficeID == obj.OfficeID && q.ID != obj.ID && q.DeleteFlag == false).FirstOrDefault();
}
}
}
catch
{
throw;
}
if (objDb != null)
{
isDuplicated = true;
}
return isDuplicated;
}
/// <summary>
/// Delete Service Request Setting
/// </summary>
/// <param name="objUI"></param>
private void Delete(SR_Setting objUI)
{
if (objUI != null)
{
// Get current group in dbContext
SR_Setting objDb = GetByID(objUI.ID);
if (objDb != null)
{
// Set delete info
objDb.DeleteFlag = true;
objDb.UpdateDate = DateTime.Now;
objDb.UpdatedBy = objUI.UpdatedBy;
// Submit changes to dbContext
dbContext.SubmitChanges();
}
}
}
/// <summary>
/// Update Service Request Setting
/// </summary>
/// <param name="objUI"></param>
/// <returns></returns>
public Message Update(SR_Setting objUI)
{
Message msg = null;
try
{
if (objUI != null)
{
// Get current group in dbContext
SR_Setting objDb = GetByID(objUI.ID);
if (objDb != null)
{
// Check valid update date
if (!IsValidUpdateDate(objUI, objDb, out msg))
{
UserAdmin objUserAdmin = new UserAdminDao().GetById(objUI.UserAdminID);
msg = new Message(MessageConstants.E0025, MessageType.Error, "User Admin " + objUserAdmin != null ? objUserAdmin.UserName : string.Empty, "assigned to project " + objUI.ProjectName);
}
else if(IsDuplicated(objUI, out msg,true))
{
UserAdmin objUserAdmin = new UserAdminDao().GetById(objUI.UserAdminID);
msg = new Message(MessageConstants.E0004, MessageType.Error, "User Admin " + ( objUserAdmin != null ? objUserAdmin.UserName : string.Empty) + " assigned to project " + objUI.ProjectName);
}
else if (IsValidRoute(objUI, out msg, true))
{
msg = new Message(MessageConstants.E0048, MessageType.Error, "The default routing");
}
else
{
// Update info by objUI
objDb.OfficeID = objUI.OfficeID;
objDb.ProjectName = objUI.ProjectName;
objDb.UserAdminID = objUI.UserAdminID;
objDb.IsActive = objUI.IsActive;
objDb.DeleteFlag = objUI.DeleteFlag;
objDb.UpdateDate = DateTime.Now;
objDb.UpdatedBy = objUI.UpdatedBy;
objDb.EmailTo = objUI.EmailTo;
objDb.EmailCc = objUI.EmailCc;
objDb.EmailBcc = objUI.EmailBcc;
// Submit changes to dbContext
dbContext.SubmitChanges();
// Show success message
UserAdmin objUserAdmin = new UserAdminDao().GetById(objUI.UserAdminID);
msg = new Message(MessageConstants.I0001, MessageType.Info, "User Admin " + objUserAdmin != null?objUserAdmin.UserName:string.Empty, "assigned to project " + objUI.ProjectName);
}
}
}
}
catch
{
// Show system error
msg = new Message(MessageConstants.E0007, MessageType.Error);
}
return msg;
}
/// <summary>
/// Insert Service Request Setting
/// </summary>
/// <param name="objUI"></param>
/// <returns></returns>
public Message Insert(SR_Setting objUI)
{
Message msg = null;
try
{
if (IsValidRoute(objUI, out msg, false))
{
msg = new Message(MessageConstants.E0048, MessageType.Error, "The default routing");
}
else if (IsDuplicated(objUI, out msg, false))
{
UserAdmin objUserAdmin = new UserAdminDao().GetById(objUI.UserAdminID);
msg = new Message(MessageConstants.E0004, MessageType.Error, "User Admin " + (objUserAdmin != null ? objUserAdmin.UserName : string.Empty) + " assigned to project " + objUI.ProjectName);
}
else
{
dbContext.SR_Settings.InsertOnSubmit(objUI);
dbContext.SubmitChanges();
// Show success message
msg = new Message(MessageConstants.I0001, MessageType.Info, "User Admin " + objUI.UserAdmin.UserName, "assigned to project " + objUI.ProjectName);
}
}
catch
{
msg = new Message(MessageConstants.E0007, MessageType.Error);
}
return msg;
}
/// <summary>
/// Send SR_Request to only Requestor
/// </summary>
/// <param name="srId"></param>
/// <param name="type"></param>
public static void SendSRMailFromPortal(int srId, int type)
{
// Get body detail
SR_ServiceRequest obj = new ServiceRequestDao().GetById(srId);
//WFRole role = null;
if (obj == null)
{
return;
}
string from_email = ConfigurationManager.AppSettings["from_email"];
string host = ConfigurationManager.AppSettings["mailserver_host"];
string port = ConfigurationManager.AppSettings["mailserver_port"];
string poster = "Service Request";
string subject = string.Empty;
switch (type)
{
case Constants.SR_SEND_MAIL_COMMENT:
subject = "[CRM-SR] " + Constants.SR_SERVICE_REQUEST_PREFIX + obj.ID + " has been modified";
break;
default:
if (obj.StatusID == Constants.SR_STATUS_CLOSED)
{
subject = "[CRM-SR] " + Constants.SR_SERVICE_REQUEST_PREFIX + obj.ID + " has been closed";
}
else
{
subject = "[CRM-SR] " + Constants.SR_SERVICE_REQUEST_PREFIX + obj.ID + " has been forwarded to " + obj.AssignUser;
}
break;
}
string body = CreateBodyOfEmail(obj);
// string requestorBody = CreateRequestorBodyOfEmail(obj);
string to_email = string.Empty;
string cc_email = string.Empty;
string[] arrIds = new string[] { };
arrIds = obj.InvolveUser.Split(Constants.SEPARATE_INVOLVE_CHAR);
List<string> sendList = new List<string>();
List<string> duplicateEmail = new List<string>();
for (int i = 0; i < arrIds.Length - 1; i++)
{
//check duplicate person on user name
if (!sendList.Contains(arrIds[i]))
{
sendList.Add(arrIds[i]);
if (obj.StatusID == Constants.SR_STATUS_CLOSED) //If an email has "Close" status, just only send by "To" section, not cc
{
if (!duplicateEmail.Contains(arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";"))
{
// only send survey email to SubmitUser
if (i == 0)
{
string surveyBody = CreateSurveyBodyEmail(obj);
string survey_email = arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
WebUtils.SendMail(host, port, from_email, poster, survey_email, cc_email, subject, surveyBody);
}
else
to_email += arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
duplicateEmail.Add(arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
}
}
else
{
//Just send by "To" section only to person who has been assigned, the involved others are by "CC" section.
if (string.IsNullOrEmpty(to_email))
{
to_email = obj.AssignUser + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
cc_email = arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
duplicateEmail.Add(arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
duplicateEmail.Add(obj.AssignUser + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
cc_email = obj.RequestUser + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
duplicateEmail.Add(obj.RequestUser + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
}
else //make a cc list mail send.
{
if (!duplicateEmail.Contains(arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";"))
{
duplicateEmail.Add(arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
cc_email += arrIds[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
}
}
}
}
}
if (!string.IsNullOrEmpty(obj.CCList))
{
string[] array = obj.CCList.Split(';');
foreach (string item in array)
{
if (!string.IsNullOrEmpty(item))
{
string userAdminID = item;
if (!duplicateEmail.Contains(item + Constants.LOGIGEAR_EMAIL_DOMAIN + ";"))
{
duplicateEmail.Add(item + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
cc_email += item + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
}
}
}
}
#region Get default email from routing page
ServiceRequestDao srDao = new ServiceRequestDao();
EmployeeDao emplDao = new EmployeeDao();
SRSettingDao srSettingDao = new SRSettingDao();
SR_Setting srSetting = new SR_Setting();
string bcc_email = String.Empty;
string[] aTo = new string[] { };
string[] aCc = new string[] { };
string[] aBcc = new string[] { };
string locationCode = (emplDao.GetByOfficeEmail((obj.RequestUser + Constants.LOGIGEAR_EMAIL_DOMAIN).Trim()) as Employee).LocationCode;
if (!String.IsNullOrEmpty(locationCode))
{
int officeId = ConvertUtil.ConvertToInt(CommonFunc.GetLocation(locationCode, LocationType.Office));
string proName = (emplDao.GetByOfficeEmail(obj.RequestUser + Constants.LOGIGEAR_EMAIL_DOMAIN) as Employee).Project;
if (String.IsNullOrEmpty(proName))
{
srSetting = srSettingDao.GetByProjectAndOffice(String.Empty, officeId);
}
else
{
srSetting = srSettingDao.GetByProjectAndOffice(proName, officeId);
}
if (!string.IsNullOrEmpty(srSetting.EmailTo))
{
aTo = srSetting.EmailTo.Split(Constants.SEPARATE_CC_LIST);
for (int i = 0; i < aTo.Count(); i++)
{
if (!duplicateEmail.Contains(aTo[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";") && !String.IsNullOrEmpty(aTo[i]))
{
duplicateEmail.Add(aTo[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
to_email += aTo[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
}
}
}
if(!string.IsNullOrEmpty(srSetting.EmailCc))
{
aCc = srSetting.EmailCc.Split(Constants.SEPARATE_CC_LIST);
for (int i = 0; i < aCc.Count(); i++)
{
if (!duplicateEmail.Contains(aCc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";") && !String.IsNullOrEmpty(aCc[i]))
{
duplicateEmail.Add(aCc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
cc_email += aCc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
}
}
}
if(!string.IsNullOrEmpty(srSetting.EmailBcc))
{
aBcc = srSetting.EmailBcc.Split(Constants.SEPARATE_CC_LIST);
for (int i = 0; i < aBcc.Count(); i++)
{
if (!duplicateEmail.Contains(aBcc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";") && !String.IsNullOrEmpty(aBcc[i]))
{
duplicateEmail.Add(aBcc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";");
bcc_email += aBcc[i] + Constants.LOGIGEAR_EMAIL_DOMAIN + ";";
}
}
}
}
#endregion
if (!string.IsNullOrEmpty(to_email))
{
//WebUtils.SendMail(host, port, from_email, poster, to_email, cc_email, subject, body);
WebUtils.SendMail(host, port, from_email, poster, to_email, cc_email, bcc_email, subject, body);
}
}