/// <summary>
/// Processes an incoming SMS message.
/// </summary>
/// <param name="incomingMessage">The incoming message.</param>
public void ProcessIncomingMessage(IncomingSMSMessage incomingMessage)
{
string message = incomingMessage.Message.ToLower();
string returnMessage;
if (message.Contains("price") ||
message.Contains("pricing") ||
message.Contains("cost") ||
message.Contains("rate") ||
message.Contains("how much"))
{
// Add a follow up task within CRM
returnMessage = "Thank you for inquiring about Atria Stony Brook. Rental rates can be found at: https://www.atriaseniorliving.com/retirement-communities/atria-stony-brook-louisville-ky/#iframePricing";
}
else if (message.Contains("schedule") || message.Contains("tour"))
{
// Add a schedule virtual tour task within CRM
returnMessage = "Someone will be contacting you very soon to schedule a virtual tour.";
}
else
{
// Add a follow up task within CRM
returnMessage = "Thank you for inquiring about Atria Stony Brook. Someone will be getting back to you really soon.";
}
SendSMS(incomingMessage.To, incomingMessage.From, returnMessage, true);
SMSMessageTableEntity.Save(incomingMessage.ToSMSMessageTableEntity(), _azureStorageSettings, _messageArchiveTable);
}
/// <summary>
/// Adds delivery confirmation information to a sent message log.
/// </summary>
/// <param name="toPhoneNumber">The recipient's phone number.</param>
/// <param name="messageId">Identifier of the sent message.</param>
/// <param name="deliveryStatus">The delivery status of the message.</param>
/// <param name="deliveryStatusDetail">Details of the delivery status.</param>
/// <param name="receivedTimestamp">Timestamp when the message was received.</param>
public void AddDeliveryConfirmation(string toPhoneNumber, string messageId, string deliveryStatus, string deliveryStatusDetail, string receivedTimestamp)
{
SMSMessage smsMessage = SMSMessageTableEntity.Retrieve(toPhoneNumber, messageId, _azureStorageSettings, _messageArchiveTable);
smsMessage.DeliveryStatus = deliveryStatus;
smsMessage.DeliveryStatusDetail = deliveryStatusDetail;
smsMessage.ReceivedTimestamp = receivedTimestamp;
SMSMessageTableEntity.Save(smsMessage.ToSMSMessageTableEntity(), _azureStorageSettings, _messageArchiveTable);
}
/// <summary>
/// Sends the specified SMS message.
/// </summary>
/// <param name="fromPhoneNumber">The origin phone number</param>
/// <param name="toPhoneNumber">The destination phone number.</param>
/// <param name="message">Text of the message to be sent.</param>
/// <param name="enableDeliveryReport">If set to <c>true</c> the delivery report will be enabled.</param>
/// <returns>A <c>string</c> representing the sent message identifier.</returns>
/// <exception cref="ArgumentNullException">
/// Thrown if <paramref name="fromPhoneNumber"/>, <paramref name="toPhoneNumber"/>,
/// or <paramref name="message"/> are not specified.
/// </exception>
/// <exception cref="Exception">Thrown if the SMS client was not initialized correctly.</exception>
public string SendSMS(string fromPhoneNumber, string toPhoneNumber, string message, bool enableDeliveryReport = true)
{
if (string.IsNullOrWhiteSpace(fromPhoneNumber))
{
throw new ArgumentNullException(nameof(fromPhoneNumber));
}
if (string.IsNullOrWhiteSpace(toPhoneNumber))
{
throw new ArgumentNullException(nameof(toPhoneNumber));
}
if (string.IsNullOrWhiteSpace(message))
{
throw new ArgumentNullException(nameof(message));
}
if (_smsClient is null)
{
throw new Exception("The SMS Client was not initialized correctly.");
}
Response <SendSmsResponse> response = _smsClient.Send(
from: new PhoneNumber(fromPhoneNumber),
to: new PhoneNumber(toPhoneNumber),
message: message,
new SendSmsOptions {
EnableDeliveryReport = enableDeliveryReport
});
SMSMessageTableEntity.Save(
new SMSMessage()
{
FromPhoneNumber = _fromPhoneNumber,
ToPhoneNumber = toPhoneNumber,
Message = message,
MessageId = response.Value.MessageId
}.ToSMSMessageTableEntity(),
_azureStorageSettings,
_messageArchiveTable);
return(response.Value.MessageId);
}
/// <summary>
/// Retrieves the log of a sent message.
/// </summary>
/// <param name="toPhoneNumber">The recipient's phone number.</param>
/// <param name="messageId">Identifier of the sent message.</param>
/// <returns>
/// A <see cref="SMSMessage" /> representing the log of the sent message.
/// </returns>
public SMSMessage RetrieveSentMessage(string toPhoneNumber, string messageId)
{
return(SMSMessageTableEntity.Retrieve(toPhoneNumber, messageId, _azureStorageSettings, _messageArchiveTable));
}
