internal GetFileAttachmentDataResponse GetFileData(RNObject rnObject, long fileID, bool disableMTOM)
{
var result = new List <RNObject>();
bool mustRetry = false; // used to determine if we should retry a failed job
int retryTimes = 0; // we don't want to endlessly retry, so we only will retry 3 times
do
{
try
{
ID idObj = new ID
{
id = fileID,
idSpecified = true
};
byte[] fileData = _client.GetFileData(_clientInfoHeader, rnObject, idObj, disableMTOM);
return(new GetFileAttachmentDataResponse
{
FileData = fileData,
Successful = true,
SuccessfulSet = true
});
}
catch (Exception ex)
{
GlobalContext.Log(string.Format("Failed GetFileData: Retry {0}: {1}", retryTimes, ex.Message), true);
GlobalContext.Log(string.Format("Failed GetFileData: Retry {0}: {1}{2}{3}", retryTimes, ex.Message, Environment.NewLine, ex.StackTrace), false);
if (retryTimes < 3)
{
// if we haven't retried 3 times then we retry the load again
mustRetry = true;
retryTimes++;
}
else
{
// don't retry for 3rd retry
return(new GetFileAttachmentDataResponse
{
FileData = null,
Successful = false,
SuccessfulSet = true,
Details = ex.Message
});
}
}
GlobalContext.Log(string.Format("GetFileData Must Retry {0}", mustRetry), false);
} while (mustRetry);
GlobalContext.Log("GetFileData End: This code should never be hit.", false);
return(null); // this code should never be hit
}
/// <summary>
/// Returns the contents of the given incident attachment.
/// </summary>
/// <param name="incidentId"></param>
/// <param name="fileId"></param>
/// <returns></returns>
public byte[] getFileData(int incidentId, int fileId)
{
Incident incident = new Incident();
incident.ID = new ID(); // incident id
incident.ID.id = incidentId;
incident.ID.idSpecified = true;
FileAttachmentCommon file = new FileAttachmentCommon();
file.ID = new ID(); // file id
file.ID.id = fileId;
file.ID.idSpecified = true;
return(_rnowClient.GetFileData(_rnowClientInfoHeader, incident, file.ID, false));
}