public async Task <IActionResult> SendNewReplyMessage(int ticketId, string ticketDescription)
{
var ticket = await _db.Tickets.AsNoTracking()
.Where(c => c.Id.Equals(ticketId)).FirstOrDefaultAsync();
var replyTicket = new ReplyTicket();
replyTicket.FullName = ticket.FullName;
replyTicket.TicketId = ticket.Id;
replyTicket.UserId = ticket.UserId;
replyTicket.Description = ticketDescription;
await _db.ReplyTickets.AddAsync(replyTicket);
await _db.SaveChangesAsync();
HttpContext.Session.SetInt32("Message", (int)Messages.MessageSentSuccessfully);
return(RedirectToAction(actionName: "MessageDetail", routeValues: new { id = ticketId }));
}
public async Task <IActionResult> AddReplyTicket(int ticketId, string replyDescription)
{
var user = await _userManager.FindByNameAsync(HttpContext.User.Identity.Name);
var replyTicket = new ReplyTicket();
replyTicket.UserId = user.Id;
replyTicket.FullName = user.FullName;
replyTicket.Description = replyDescription;
replyTicket.TicketId = ticketId;
await _db.ReplyTickets.AddAsync(replyTicket);
await _db.SaveChangesAsync();
var ticket = await _db.Tickets.FindAsync(ticketId);
ticket.TicketStatus = TicketStatus.Replied;
_db.Tickets.Update(ticket);
await _db.SaveChangesAsync();
return(PartialView(viewName: "_AddedReplyTicket", model: replyTicket));
}
