private void btnNoTemplate_Click(object sender, EventArgs e)
{
using (TicketForm frm = new TicketForm())
{
RTEmail email = new RTEmail();
frm.LoadTicket(email);
if (frm.CreatedTemplates)
{
LoadTemplateList();
}
}
}
private void cboTimeChoices_SelectedIndexChanged(object sender, EventArgs e)
{
TimeChoice choice = (TimeChoice)cboTimeChoices.SelectedItem;
DateTime date = DateTime.Today.Subtract(new TimeSpan(choice.DaysAgo, 0, 0, 0));
RTEmail email = (RTEmail)grdValues.SelectedObject;
email.DueDate = date;
email.StartsDate = date;
email.StartedDate = date;
email.TimeEstimated = choice.Time;
email.TimeWorked = choice.Time;
grdValues.Refresh();
}
private void btnMakeEmail_Click(object sender, EventArgs e)
{
RTEmail email = (RTEmail)(grdValues.SelectedObject);
if (email.StartsDate == new DateTime(1900, 1, 1))
{
email.StartsDate = DateTime.Today;
}
if (email.StartedDate == new DateTime(1900, 1, 1))
{
email.StartedDate = DateTime.Today;
}
if (email.DueDate == new DateTime(1900, 1, 1))
{
email.DueDate = DateTime.Today;
}
string msg = email.Validate();
if (!string.IsNullOrEmpty(msg))
{
MessageBox.Show(msg);
return;
}
string body = email.CreateMessage + "\n" + txtNotes.Text;
body = body
.Replace("%", "%25")
.Replace(" ", "%20")
.Replace(":", "%3a")
.Replace("{", "%7b")
.Replace("}", "%7d")
.Replace("&", "%26")
.Replace(Environment.NewLine, "%0a")
.Replace("\n", "%0a")
.Replace("\"", "%22");
string address = System.Configuration.ConfigurationManager.AppSettings["CreateEmailAddress"];
string mailto = "mailto:" + address + "?subject=Create%20RT%20Ticket&body=" + body;
System.Diagnostics.Process.Start(mailto);
this.Close();
}
public void LoadTicket(RTEmail initialContent)
{
grdValues.SelectedObject = initialContent;
this.ShowDialog();
}
