public FileResult ChatImage()
{
if (!IsDatabaseCreated)
{
ViewBag.notinstalled = true;
return(null);
}
try
{
RequestService.LogRequest(new WebRequest()
{
DomainName = Request.Url.Host,
PageRequested = Request.UrlReferrer.AbsolutePath,
Referrer = Request.QueryString["r"] != null ? Server.UrlDecode(Request.QueryString["r"].ToString()) : "",
Requested = DateTime.Now,
VisitorIp = Request.UserHostAddress,
VisitorUserAgent = Request.UserAgent
});
string file = Server.MapPath("/Content/LCSK/" + (OperatorService.GetOperatorStatus() ? "online.jpg" : "offline.jpg"));
return(new FileStreamResult(new FileStream(file, FileMode.Open), "image/jpg"));
}
catch (Exception ex)
{
throw ex;
}
}
/// <summary>
/// 跟据域名更新快捷回复
/// </summary>
/// <param name="operatorId"></param>
/// <param name="response"></param>
public static void SaveQuickResponseByDomainName(string operatorId, string domainName, List <QuickResponseCategory> response)
{
string accountId = OperatorService.GetOperatorById(operatorId).AccountId;
DBProvider.DeleteQuickResponseByDomainName(domainName);
foreach (var item in response)
{
QuickResponse qr = new QuickResponse();
qr.DomainName = domainName;
qr.AccountId = accountId;
qr.Submenu = item.Name;
qr.OperatorId = operatorId;
string node = string.Empty;
foreach (var n in item.Responses)
{
node += n.ToString() + "|";
}
if (node.Length > 0 && node[node.Length - 1] == '|')
{
node = node.Substring(0, node.Length - 1);
}
qr.Node = node;
DBProvider.NewQuickResponse(qr);
}
}
public bool LockResult()
{
OperatorService opServ = new OperatorService();
bool f = opServ.Lock(username, flag);
return(f);
}
public LoginResult IsValid()
{
OperatorService opServ = new OperatorService();
Operator op = opServ.GetOperator(username);
if (op == null)
{
return(LoginResult.UserNameError);
}
else if (op.Password != password)
{
return(LoginResult.PasswordError);
}
else if (op.IsDeleted)
{
return(LoginResult.DeletedError);
}
else if (op.IsLocked)
{
return(LoginResult.LockedError);
}
else
{
return(LoginResult.OK);
}
}
public void SendFile(string fileName, string chatId, object action)
{
checkAuthentication();
string saveFilePath = Server.MapPath("~/upload/" + chatId + "/");
OperatorService.SendFile(fileName, chatId, saveFilePath, action);
}
public void UploadFile(byte[] bs, string fileName, string chatId)
{
checkAuthentication();
string saveFilePath = Server.MapPath("~/upload/" + chatId + "/");
OperatorService.UploadFile(bs, fileName, chatId, saveFilePath);
}
public async void 管理ユーザー認証ユーザーの新規登録招待メールの送信を行う()
{
// Arrange
var roleName = "Administrator";
var name = "管理太郎";
var emailAddress = "*****@*****.**";
var loginId = "loginID";
var mockOperatorUseCase = new Mock <IOperatorUseCase>();
var mockaAuthorizationUseCase = new Mock <IAuthorizationUseCase>();
mockaAuthorizationUseCase.Setup(o => o.AddAuthorizationLink(loginId))
.ReturnsAsync(new AuthorizationLink(loginId, DateTime.Now))
.Verifiable();
var mockUserManager = this.GetMockUserManager();
var service = new OperatorService(mockOperatorUseCase.Object, mockaAuthorizationUseCase.Object, mockUserManager.Object);
// Act
await service.RegisterOperator(roleName, name, emailAddress, loginId, "https://example.com");
// Assert
mockOperatorUseCase.Verify(m => m.RegisterOperator(name, emailAddress, loginId), Times.Once());
mockOperatorUseCase.Verify(m => m.SendOperatorInvitaionMail(emailAddress, It.IsAny <string>()), Times.Once());
mockaAuthorizationUseCase.Verify();
mockUserManager.Verify(m => m.GenerateEmailConfirmationTokenAsync(It.IsAny <ApplicationUser>()), Times.Once());
mockUserManager.Verify(m => m.CreateAsync(It.IsAny <ApplicationUser>()), Times.Once());
mockUserManager.Verify(m => m.AddToRoleAsync(It.IsAny <ApplicationUser>(), roleName), Times.Once());
}
public JsonResult LoginX(string username, string password)
{
AjaxMsgResult result = new AjaxMsgResult();
OperatorService omService = new OperatorService();
password = MD5Helper.Md5(password);
var op = omService.GetbyPwd(username, password);
if (op != null)
{
if (op.Isvalid == 1)
{
Authentication.Instance.SetAuth(op, false);
result.Success = true;
result.Msg = "登录成功！";
}
else
{
result.Success = false;
result.Msg = "帐号已被禁用，请联系管理员！";
}
}
else
{
result.Success = false;
result.Msg = "帐号或密码错误！";
}
return(Json(result));
}
public IActionResult AddNumbers([FromBody] NumberReq req)
{
try
{
var number1 = req.number1;
var number2 = req.number2;
OperatorService osService = new OperatorService(number1, number2);
Calculation calculation = new Calculation();
calculation.Number1 = number1;
calculation.Number2 = number2;
calculation.LogTime = DateTime.Now;
calculation.Operand = osService.OperandString;
calculation.Result = new OperatorService(number1, number2).Calculate();
calcRepo.AddCalculationResult(calculation);
}
catch (Exception ex)
{
filer.LogError(ex.Message);
}
return(Ok());
}
public async Task <IHttpActionResult> PostOperatorInfo(OperatorInfoViewModel operatorInfo)
{
if (operatorInfo == null)
{
return(NotFound());
}
var logService = new LogService();
if (string.IsNullOrWhiteSpace(operatorInfo.Badge) || !int.TryParse(operatorInfo.Badge, out _))
{
return(BadRequest("Invalid badge number"));
}
using (var operatorService = new OperatorService())
{
var employee = operatorService.GetOperatorByBadge(operatorInfo.Badge.PadLeft(6, '0'));
if (employee != null)
{
await logService.WriteLogAsync(operatorInfo, "PostOperatorInfo. Employee found.");
if (!operatorInfo.Validating) // just save the confirmation in the database if it is not for validation purposes.
{
operatorService.SaveOperatorAcknowledgementToDisclaimer(employee.Badge, operatorInfo.Agreed, operatorInfo.DeviceGuid, "", operatorInfo.IncidentDateTime);
}
}
else
{
await logService.WriteLogAsync(operatorInfo, "PostOperatorInfo. Employee not found.");
}
return(employee != null
? Ok(employee)
: (IHttpActionResult)NotFound());
}
}
public bool AddResult()
{
OperatorService opServ = new OperatorService();
bool f = opServ.Add(id, username, password, isdeleted, realname, islocked);
return(f);
}
/// <summary>
/// 保存管理员信息
/// </summary>
/// <param name="opInfo"></param>
/// <returns></returns>
public JsonResult EditSave(OperatorInfo opInfo)
{
AjaxMsgResult result = new AjaxMsgResult();
OperatorService x_opService = new OperatorService();
if (opInfo.Id > 0) //更新
{
int i = x_opService.Update(() => new OperatorInfo()
{
Username = opInfo.Username, Loginname = opInfo.Loginname
}, a => a.Id == opInfo.Id);
if (i > 0)
{
result.Success = true;
}
else
{
result.Msg = "更新失败，没有找到该用户！";
}
}
else
{
opInfo.Isvalid = 1;
opInfo.Createtime = DateTime.Now;
opInfo.Lastlogintime = ConstHelper.SqlServerMinTime;
opInfo.Userpass = MD5Helper.Md5small(opInfo.Userpass);
x_opService.Insert(opInfo);
result.Success = true;
}
return(Json(result));
}
public bool DeleteResult()
{
OperatorService opServ = new OperatorService();
bool f = opServ.Delete(username, flag);
return(f);
}
public void TestLogin2()
{
// 测试多个客服端用同一个客服帐号登录
LiveSupport.LiveSupportDAL.SqlProviders.DBHelper.ConnectionString = "Server=rd01;Database=LiveSupport;User ID=sa;Password=;Trusted_Connection=False;";
Account a = new Account();
a.LoginName = Util.RandLetter(10);
a.Password = "******";
AccountsManager.AddAccount(a);
Operator op = OperatorService.Login(a.LoginName, a.LoginName, a.Password);
Assert.AreEqual(a.AccountId, op.OperatorId);
Assert.AreEqual(op.LoginName, a.LoginName);
Account ac = AccountService.FindAccountByLoginName(a.LoginName);
Assert.AreEqual(op.AccountId, ac.AccountId);
Assert.AreEqual(op.Password, a.Password);
Assert.AreEqual(op.Status, OperatorStatus.Idle);
Operator op2 = OperatorService.Login(a.LoginName, a.LoginName, a.Password);
Assert.IsNull(op2);
OperatorService.Logout(op.OperatorId);
op = OperatorService.Login(a.LoginName, a.LoginName, a.Password);
Assert.IsNotNull(op);
}
private VisitorInitViewModel InitRequest()
{
VisitorInitViewModel vm = new VisitorInitViewModel();
var onlineOps = OperatorService.GetOnlineOperator();
List <string> departments = new List <string>();
foreach (var op in onlineOps)
{
foreach (string d in op.Department.Split(','))
{
if (!departments.Contains(d.ToLower()))
{
departments.Add(d.ToLower());
}
}
}
vm.Departments = departments;
vm.ChatOnline = onlineOps.Count() > 0;
vm.NewChatRequest = new ChatRequest();
return(vm);
}
/// <summary>
/// 客服接受访客对话请求
/// </summary>
/// <param name="operatorId"></param>
/// <param name="chatId"></param>
/// <returns></returns>
public static int AcceptChatRequest(string operatorId, string chatId)
{
Trace.WriteLine(string.Format("ChatService.AcceptChatRequest(OperatorId={0},ChatId={1})", operatorId, chatId));
Chat chat = GetChatById(chatId);
if (chat == null)
{
Trace.WriteLine(string.Format("Error: AcceptChatRequest(OperatorId={0},ChatId={1}) error, can't find this chat", operatorId, chatId));
return(AcceptChatRequestReturn_Error_Others);
}
if (chat.Status == ChatStatus.Accepted)
{
return(AcceptChatRequestReturn_Error_AcceptedByOthers);
}
else if (chat.Status == ChatStatus.Requested)
{
chat.Status = ChatStatus.Accepted;
chat.OperatorId = operatorId;
chat.AcceptTime = DateTime.Now;
if (VisitorChatRequestAccepted != null)
{
VisitorChatRequestAccepted(null, new VisitorChatRequestAcceptedEventArgs(new VisitorChatRequestEventArgs(chat.VisitorId, chat)));
}
Message m1 = new Message();
m1.ChatId = chat.ChatId;
m1.SentDate = DateTime.Now;
m1.Type = MessageType.SystemMessage_ToVisitor;
m1.Text = string.Format("客服:{0}已经接受您的对话请求", OperatorService.GetOperatorById(operatorId).NickName);
SendMessage(m1);
Message m2 = new Message();
m2.ChatId = chat.ChatId;
m2.SentDate = DateTime.Now;
m2.Type = MessageType.SystemMessage_ToOperator;
m2.Text = string.Format("你已经接受访客{0}的对话请求", VisitorService.GetVisitorById(chat.VisitorId).Name);
SendMessage(m2);
OperatorService.SetOperatorStatus(operatorId, OperatorStatus.Chatting);
VisitSession s = VisitSessionService.GetSessionById(VisitorService.GetVisitorById(chat.VisitorId).CurrentSessionId);
s.OperatorId = operatorId;
s.Status = VisitSessionStatus.Chatting;
s.ChatingTime = DateTime.Now;
return(AcceptChatRequestReturn_OK);
}
else if (chat.Status == ChatStatus.Closed)
{
return(AcceptChatRequestReturn_Error_ChatRequestCanceled);
}
else
{
Trace.WriteLine(string.Format("ChatService.AccpetChatRequest({0},{1}) error，status illegal: ChatStatus={2}", operatorId, chatId, chat.Status));
return(AcceptChatRequestReturn_Error_Others);
}
}
public List <ChatRequest> GetChatRequests(Guid key, Operator op)
{
if (!IsAuthenticated(key))
{
throw new Exception("The key is not authenticated");
}
return(OperatorService.GetChatRequests(op.OperatorId, op.DepartmentList()));
}
public ChatRequest Invite(Guid key, int operatorId, string visitorIp, string prompt)
{
if (!IsAuthenticated(key))
{
throw new Exception("The key is not authenticated");
}
return(OperatorService.InviteVisitor(operatorId, visitorIp, prompt));
}
public bool Delete(Guid key, Operator op)
{
if (!IsAuthenticated(key))
{
throw new Exception("The key is not authenticated");
}
return(OperatorService.Delete(op));
}
public List <Operator> GetOperators(Guid key)
{
if (!IsAuthenticated(key))
{
throw new Exception("The key is not authenticated");
}
return(OperatorService.List());
}
public ActionResult InstallDatabase(string id)
{
if (OperatorService.CreateDatabase(id))
{
return(RedirectToAction("InstallCompleted"));
}
return(RedirectToAction("InstallError"));
}
public void SetOperatorStatus(Guid key, int operatorId, bool isOnline)
{
if (!IsAuthenticated(key))
{
throw new Exception("The key is not authenticated");
}
OperatorService.UpdateStatus(operatorId, isOnline);
}
/// <summary>
/// 客脑主动邀请 to-all
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
void ChatService_OperatorChatRequest(object sender, OperatorChatRequestEventArgs e)//wang-ok
{
Operator op = OperatorService.GetOperatorById(e.OperatorId);
foreach (var item in GetOnlineOperatorSockets(op.AccountId))
{
sh.SendPacket(item, e);
}
}
private void FmLogin_Load(object sender, EventArgs e)
{
OperatorService os = new OperatorService();
operatorData = os.LoadEntities(c => true).ToList();
cbxOperator.DataSource = operatorData;
cbxOperator.DisplayMember = "CODENO";
cbxOperator.ValueMember = "OPERATORID";
cbxOperator.Focus();
}
public Operator LogIn(string userName, string password)
{
var op = OperatorService.LogIn(userName, password);
if (op != null)
{
op.Password = SetAuthentication(op.OperatorId).ToString();
}
return(op);
}
public ActionResult Index(string pass)
{
var op = OperatorService.LogIn("admin", pass);
if (op != null)
{
ViewBag.isadmin = HttpContext.Session["lcsk_isadmin"] = true;
}
return(View());
}
protected void Timer1_Tick(object sender, EventArgs e)
{
this.GridView5.DataSource = AccountService.getAllaccount();
this.GridView1.DataSource = OperatorService.GetAllOperators();
this.GridView2.DataSource = ChatService.GetAllChat();
LiveSupport.BLL.Utils.Util.SysDateStates li = LiveSupport.BLL.Utils.Util.GetSysInfo();
this.Label4.Text = li.StartApplicationDate.ToString();
this.Label5.Text = li.StartSessionDate.ToString();
DataBind();
}
public async void LoadOperators()
{
using (IUnitOfWork uow = UnitOfWorkFactory.Create())
{
OperatorService operatorService = new OperatorService(uow);
List <Operator> ops = await operatorService.GetOperatorsAsync();
//List<Operator> op2 = operatorService.GetOperatorsAsync2().Result;
}
}
private void AddButton_Click(object sender, RoutedEventArgs e)
{
Operator op = new Operator(nameTextBox.Text, contactNoTextBox.Text, emailTextBox.Text, addressTextBox.Text, Convert.ToDouble(initialSalaryTextBox.Text), Convert.ToDateTime(joinDatePicker.Text));
OperatorService operatorService = new OperatorService();
operatorService.AddOperator(op);
MessageBox.Show("Operator Added Successfully \nID : " + op.Id + " \nPassword : "******" \n *Please Keep Id and Password in mind", "Successful", MessageBoxButton.OK, MessageBoxImage.Information);
LoadData();
}
public bool UpdateResult(string newpwd, string renewpwd)
{
OperatorService opServ = new OperatorService();
bool f = opServ.Update(username, newpwd);
if (f && newpwd == renewpwd)
{
return(true);
}
return(false);
}
