public void verifyTicketsBulkUpdates()
{
string[] username = null;
string[] password = null;
var oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var officeTickets_CreateTicketsHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
// Random Variables.
var TickName = "Ticket" + RandomNumber(666, 9999);
var Ticket2 = "Ticket2" + RandomNumber(333, 9999);
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("VerifyTicketsBulkUpdates", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify Page title");
VerifyTitle("Dashboard");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Redirect To Tickets");
VisitOffice("tickets/create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
VerifyTitle("Create a Ticket");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on Save");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnSaveTicket");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify validation text for name");
officeTickets_CreateTicketsHelper.VerifyText("TickNameErr", "This field is required.");
executionLog.Log("VerifyTicketsBulkUpdates", "Verify validation text for assignee.");
officeTickets_CreateTicketsHelper.VerifyText("TickParentErr", "This field is required.");
executionLog.Log("VerifyTicketsBulkUpdates", "Enter Ticket Name");
officeTickets_CreateTicketsHelper.TypeText("TicketName", TickName);
executionLog.Log("VerifyTicketsBulkUpdates", "Click On Client Display Icon");
officeTickets_CreateTicketsHelper.ClickElement("ClientDisplayIcon");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "ClickOnClient");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnClient");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select client status.");
officeTickets_CreateTicketsHelper.SelectByText("TickStatus", "Resolved");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on Save");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnSaveTicket");
executionLog.Log("VerifyTicketsBulkUpdates", "Wait text Ticket Created Successfully.");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Created Successfully.", 05);
executionLog.Log("VerifyTicketsBulkUpdates", "Redirect To Tickets");
VisitOffice("tickets/create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
VerifyTitle("Create a Ticket");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on Save");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnSaveTicket");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify validation text for name");
officeTickets_CreateTicketsHelper.VerifyText("TickNameErr", "This field is required.");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify validation text for assignee.");
officeTickets_CreateTicketsHelper.VerifyText("TickParentErr", "This field is required.");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Enter Ticket Name");
officeTickets_CreateTicketsHelper.TypeText("TicketName", Ticket2);
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select client status.");
officeTickets_CreateTicketsHelper.SelectByText("TickStatus", "Resolved");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click On Client Display Icon");
officeTickets_CreateTicketsHelper.ClickElement("ClientDisplayIcon");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "ClickOnClient");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnClient");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on Save");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnSaveTicket");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait text Ticket Created Successfully.");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Created Successfully.", 05);
executionLog.Log("VerifyTicketsBulkUpdates", "Redirect To Tickets");
VisitOffice("tickets");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
VerifyTitle("Tickets");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("BulkUpdate", 30);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update.");
officeTickets_CreateTicketsHelper.ClickElement("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click to update status");
officeTickets_CreateTicketsHelper.ClickElement("ChangeStatus");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify Alert message for selecting record.");
officeTickets_CreateTicketsHelper.VerifyAlertText("Please select atleast one record to proceed.");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 20);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update.");
officeTickets_CreateTicketsHelper.ClickElement("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on change status.");
officeTickets_CreateTicketsHelper.ClickElement("ChangeStatus");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("UpdatedStatus", "New");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickElement("UPButton");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 20);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update..");
officeTickets_CreateTicketsHelper.ClickElement("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.ClickElement("ChangeCategory");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("SelectCategoryy", "Billing");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickElement("UpdateButton");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 30);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update..");
officeTickets_CreateTicketsHelper.ClickElement("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.ClickElement("ChangeTopic");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("SelectTopic", "Merge");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickElement("UpdateTopic");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 20);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update..");
officeTickets_CreateTicketsHelper.ClickJs("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.ClickJs("ChangePriority");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("SelectPriority", "Medium");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickElement("UpdatePrirority");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 20);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update..");
officeTickets_CreateTicketsHelper.ClickJs("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.ClickJs("ChangeOwner");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("OwnerSelect", "Howard Tang");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickJs("UpdateOwner");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
//executionLog.Log("VerifyTicketsBulkUpdates", "Wait for locator to present.");
//officeTickets_CreateTicketsHelper.WaitForElementPresent("Checkbox1", 20);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on first checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on seconf checkbox.");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox2");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on bulk update..");
officeTickets_CreateTicketsHelper.ClickJs("BulkUpdate");
officeTickets_CreateTicketsHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.ClickJs("ChangeManager");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Verify page title.");
officeTickets_CreateTicketsHelper.SelectByText("SelectManager", "Howard Tang");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Click on update button.");
officeTickets_CreateTicketsHelper.ClickJs("UpdateManager");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Wait updation success message.");
officeTickets_CreateTicketsHelper.WaitForText("2 Record(s) updated successfully", 10);
//officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "Redirect To Tickets");
VisitOffice("tickets");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "SearchTicket by Name");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", TickName);
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select 'All' in Assigned field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select first ticket");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
executionLog.Log("VerifyTicketsBulkUpdates", "Click on delete link");
officeTickets_CreateTicketsHelper.ClickElement("DeleteBulk");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Accept alert message.");
officeTickets_CreateTicketsHelper.AcceptAlert();
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Redirect To Tickets");
VisitOffice("tickets");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketsBulkUpdates", "SearchTicket by Name");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", Ticket2);
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select 'All' in Assigned field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Select first ticket");
officeTickets_CreateTicketsHelper.ClickElement("Checkbox1");
executionLog.Log("VerifyTicketsBulkUpdates", "Click on delete link");
officeTickets_CreateTicketsHelper.ClickElement("DeleteBulk");
//officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketsBulkUpdates", "Accept alert message.");
officeTickets_CreateTicketsHelper.AcceptAlert();
officeTickets_CreateTicketsHelper.WaitForWorkAround(4000);
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("VerifyTicketsBulkUpdates");
String Error = executionLog.GetAllTextFile("Error");
Console.WriteLine(Error);
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Verify Tickets Bulk Updates");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Verify Tickets Bulk Updates", "Bug", "Medium", "Meeting page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Verify Tickets Bulk Updates");
TakeScreenshot("VerifyTicketsBulkUpdates");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyTicketsBulkUpdates.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("VerifyTicketsBulkUpdates");
string id = loginHelper.getIssueID("Verify Tickets Bulk Updates");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyTicketsBulkUpdates.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Verify Tickets Bulk Updates"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Verify Tickets Bulk Updates");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("VerifyTicketsBulkUpdates");
executionLog.WriteInExcel("Verify Tickets Bulk Updates", Status, JIRA, "Office Activities");
}
}
public void changeStatusOfTicketAndVerifyStatus()
{
string[] username = null;
string[] password = null;
var oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var officeTickets_CreateTicketsHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
// Variable random
var name = "Ticket" + RandomNumber(1, 999);
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Login with valid username and password");
Login(username[0], password[0]);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on ticket tab.");
officeTickets_CreateTicketsHelper.ClickJs("TicketTab");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click On Create");
officeTickets_CreateTicketsHelper.ClickElement("Create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "ClickOnCreate");
officeTickets_CreateTicketsHelper.TypeText("TicketName", name);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on Client icon");
officeTickets_CreateTicketsHelper.ClickElement("ClientDisplayIcon");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "ClickOnClient");
officeTickets_CreateTicketsHelper.ClickElement("Client");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select the Status");
officeTickets_CreateTicketsHelper.SelectByText("TickStatus", "New");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on Save");
officeTickets_CreateTicketsHelper.ClickJs("Save");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify result");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Created Successfully.", 10);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Redirect To Document");
VisitOffice("tickets");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket by name. ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on ticket to open it.");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnTicket");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on resolved");
officeTickets_CreateTicketsHelper.ClickElement("ResolvedBtn");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select ticket resolved status.");
officeTickets_CreateTicketsHelper.SelectByText("SelectTicketResolution", "Resolved");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click Resolved SaveBtn");
officeTickets_CreateTicketsHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Ticket Resolved Successfully");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Resolved Successfully.", 10);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket by name ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Status");
officeTickets_CreateTicketsHelper.VerifyPageText("Resolved");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select ticket");
officeTickets_CreateTicketsHelper.ClickElement("Ticket1");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click On Closed ");
officeTickets_CreateTicketsHelper.ClickElement("ClosedTicket");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Ticket Closed Successfully.");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Closed Successfully.", 10);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Status closed");
officeTickets_CreateTicketsHelper.VerifyPageText("Closed");
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("ChangeStatusOfTicketAndVerifyStatus");
String Error = executionLog.GetAllTextFile("Error");
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Change Status Of Ticket And Verify Status");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Change Status Of Ticket And Verify Status", "Bug", "Medium", "Ticket page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
TakeScreenshot("ChangeStatusOfTicketAndVerifyStatus");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\ChangeStatusOfTicketAndVerifyStatus.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("ChangeStatusOfTicketAndVerifyStatus");
string id = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\ChangeStatusOfTicketAndVerifyStatus.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Change Status Of Ticket And Verify Status"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("ChangeStatusOfTicketAndVerifyStatus");
executionLog.WriteInExcel("Change Status Of Ticket And Verify Status", Status, JIRA, "Ticketing System");
}
}