public static IObjectReader <T> All <T>(string entityClassName, ObjectQueryOptions queryOption) where T : EnterpriseManagementObject
        {
            ManagementPackClass clazz = GetManagementPackClass(entityClassName);
            IObjectReader <T>   items = HuaweiESightMG.EntityObjects
                                        .GetObjectReader <T>(clazz, queryOption);

            return(items);
        }
        public static IObjectReader <EnterpriseManagementObject> Query(string entityClassName, string criteria,
                                                                       ObjectQueryOptions queryOption)
        {
            ManagementPackClass clazz = GetManagementPackClass(entityClassName);
            EnterpriseManagementObjectCriteria         c     = new EnterpriseManagementObjectCriteria(criteria, clazz);
            IObjectReader <EnterpriseManagementObject> items = HuaweiESightMG.EntityObjects
                                                               .GetObjectReader <EnterpriseManagementObject>(c, queryOption);

            return(items);
        }
        private static void DoSomeProblemWork()
        {
            DateTime dtProblemWorkStart = DateTime.Now;

            int intRadomClassification = Helper.GetRandomNumber(0, listProblemClassificationEnums.Count);
            ManagementPackEnumeration mpeRandomClassification = listProblemClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRadomClassification);
            string strClassificationCriteriaXml = Helper.SearchObjectByEnumerationCriteriaXml(mpeRandomClassification, mpcProblem, mppProblemClassification);
            IObjectProjectionReader <EnterpriseManagementObject> oprProblemView = Helper.GetBufferedObjectProjectionReader(strClassificationCriteriaXml, intNumberOfWorkItemsToGet, mptpProblemView, emg);

            if (oprProblemView == null)
            {
                Console.WriteLine("No objects to retrieve given the criteria");
            }
            else
            {
                //Get a particular problem (full projection) and update it by adding an action log entry and
                string strProblemId = null;
                if (oprProblemView.Count > 0)
                {
                    strProblemId = oprProblemView.ElementAtOrDefault <EnterpriseManagementObjectProjection>(Helper.GetRandomNumber(0, oprProblemView.Count - 1)).Object[mpcProblem, "Id"].Value.ToString();
                }

                if (strProblemId != null)
                {
                    string strCriteriaXml = Helper.SearchWorkItemByIDCriteriaXml(strProblemId, mpSystemWorkItemLibrary.Name, mpSystemWorkItemLibrary.Version.ToString(), mpSystemWorkItemLibrary.KeyToken, "System.WorkItem");
                    ObjectProjectionCriteria opcProblemFull = new ObjectProjectionCriteria(strCriteriaXml, mptpProblemFull, emg);
                    IObjectProjectionReader <EnterpriseManagementObject> oprProblemFull = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcProblemFull, ObjectQueryOptions.Default);
                    EnterpriseManagementObjectProjection emopProblemFull = oprProblemFull.First <EnterpriseManagementObjectProjection>();

                    emopProblemFull.Object[mpcProblem, "Description"].Value = Guid.NewGuid().ToString();
                    int intRandomEnumID = Helper.GetRandomNumber(0, listProblemClassificationEnums.Count);
                    ManagementPackEnumeration mpeClassification = listProblemClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomEnumID);
                    emopProblemFull.Object[mpcProblemExtension, "Classification"].Value = mpeClassification;

                    //EnterpriseManagementObjectCriteria emocComputer = new EnterpriseManagementObjectCriteria();
                    ObjectQueryOptions oqoComputer = new ObjectQueryOptions();
                    oqoComputer.MaxResultCount = 5;
                    oqoComputer.DefaultPropertyRetrievalBehavior = ObjectPropertyRetrievalBehavior.All;
                    oqoComputer.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                    IObjectReader <EnterpriseManagementObject> orComputers = emg.EntityObjects.GetObjectReader <EnterpriseManagementObject>(mpcComputer, oqoComputer);

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    emopProblemFull.Overwrite();

                    DateTime dtProblemWorkEnd = DateTime.Now;
                    TimeSpan tsProblemWork    = dtProblemWorkEnd - dtProblemWorkStart;
                    pcProblemWork.RawValue = (long)tsProblemWork.TotalSeconds;
                    Console.WriteLine("Problem work completed (seconds): " + tsProblemWork.TotalSeconds);
                }
            }
        }
 public static IObjectProjectionReader <EnterpriseManagementObject> GetBufferedObjectProjectionReader(string strCriteria, int intNumberOfItemsToGet, ManagementPackTypeProjection mptp, EnterpriseManagementGroup emg)
 {
     if (intNumberOfItemsToGet > 0)
     {
         ObjectProjectionCriteria opc = new ObjectProjectionCriteria(strCriteria, mptp, emg);
         ObjectQueryOptions       oqo = new ObjectQueryOptions();
         oqo.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
         oqo.MaxResultCount      = intNumberOfItemsToGet;
         oqo.DefaultPropertyRetrievalBehavior = ObjectPropertyRetrievalBehavior.All;
         IObjectProjectionReader <EnterpriseManagementObject> reader = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opc, oqo);
         return(reader);
     }
     else
     {
         return(null);
     }
 }
 public void Refresh(string criteria = null)
 {
     // stop monitoring collection change
     ignorePropertyChangeNotification = true;
     ignoreListChangeNotification     = true;
     try
     {
         // load existing class instances
         ObjectQueryOptions queryOptions = new ObjectQueryOptions(ObjectPropertyRetrievalBehavior.All)
         {
             ObjectRetrievalMode = ObjectRetrievalOptions.Buffered
         };
         IObjectReader <MonitoringObject> allSCOMClassInstances = null;
         if (string.IsNullOrWhiteSpace(criteria))
         {
             allSCOMClassInstances = myMG.EntityObjects.GetObjectReader <MonitoringObject>(mySeedClass, queryOptions);
         }
         else
         {
             EnterpriseManagementObjectCriteria searchExpression = new EnterpriseManagementObjectCriteria(criteria, mySeedClass);
             allSCOMClassInstances = myMG.EntityObjects.GetObjectReader <MonitoringObject>(searchExpression, queryOptions);
         }
         Items.Clear();
         OnListChanged(new ListChangedEventArgs(ListChangedType.Reset, -1));
         foreach (MonitoringObject classInstance in allSCOMClassInstances)
         {
             T itemToAdd = AddNew();
             itemToAdd.ParseClassInstance(classInstance, FindActionPoint(classInstance), mySeedClass.Hosted);
         }
     }
     finally
     {
         ignorePropertyChangeNotification = false;
         ignoreListChangeNotification     = false;
         RemoveSortCore();
     }
 }
Beispiel #6
0
 public static T GetHealthServiceInstance <T>(this IMonitoringObjectsManagement monitoringObjects, string computerName, ObjectQueryOptions queryOptions) where T : EnterpriseManagementObject
 {
     return(monitoringObjects.GetObject <T>(new Guid("ab4c891f-3359-3fb6-0704-075fbfe36710"), new Dictionary <Guid, object>()
     {
         { new Guid("5c324096-d928-76db-e9e7-e629dcc261b1"), computerName.ToUpperInvariant() }
     }, queryOptions));
 }
Beispiel #7
0
 public static T GetWindowsComputerInstance <T>(this IMonitoringObjectsManagement monitoringObjects, string computerName, ObjectQueryOptions queryOptions) where T : EnterpriseManagementObject
 {
     return(monitoringObjects.GetObject <T>(new Guid("ea99500d-8d52-fc52-b5a5-10dcd1e9d2bd"), new Dictionary <Guid, object>()
     {
         { new Guid("5c324096-d928-76db-e9e7-e629dcc261b1"), computerName.ToUpperInvariant() }
     }, queryOptions));
 }
Beispiel #8
0
        public static T GetObject <T>(this IMonitoringObjectsManagement monitoringObjects, Guid managementPackClassId, IDictionary <Guid, object> keyProperties, ObjectQueryOptions queryOptions) where T : EnterpriseManagementObject
        {
            StringBuilder hashString = new StringBuilder();

            hashString.Append("TypeId=");
            hashString.Append(managementPackClassId.ToString("B").ToUpperInvariant());
            if (keyProperties != null)
            {
                foreach (KeyValuePair <Guid, object> keyProperty in keyProperties)
                {
                    hashString.Append(",");
                    hashString.Append(keyProperty.Key.ToString("B").ToUpperInvariant());
                    hashString.Append("=");
                    hashString.Append(keyProperty.Value.ToString());
                }
            }
            return(monitoringObjects.GetObject <T>(GetGuidFromString(hashString.ToString()), queryOptions));
        }
Beispiel #9
0
        public override void ExecuteCommand(IList <NavigationModelNodeBase> nodes, NavigationModelNodeTask task, ICollection <string> parameters)
        {
            //Used for idataitem (form mode, 1=new form, 2=edit form);
            int iMode = 0;

            //Set title for messageboxes
            string sAppTitle = "Assign Incident Directly To Analyst";

            //Connect to MG
            IServiceContainer       isContainer = (IServiceContainer)FrameworkServices.GetService(typeof(IServiceContainer));
            IManagementGroupSession imgSession  = (IManagementGroupSession)isContainer.GetService(typeof(IManagementGroupSession));

            if (imgSession == null)
            {
                MessageBox.Show("Failed to connect to the current session", sAppTitle, MessageBoxButtons.OK, MessageBoxIcon.Exclamation);
                return;
            }
            EnterpriseManagementGroup emg = imgSession.ManagementGroup;

            //Get the incident class (System.WorkItem.Incident)
            ManagementPackClass classIncident = emg.EntityTypes.GetClass(new Guid("A604B942-4C7B-2FB2-28DC-61DC6F465C68"));

            //Microsoft.Windows.Library
            ManagementPack mpWindows =
                emg.ManagementPacks.GetManagementPack(new Guid("545131F0-58DE-1914-3A82-4FCAC9100A33"));

            //Get the Microsoft.AD.User class
            ManagementPackClass mpcADUser = emg.EntityTypes.GetClass("Microsoft.AD.User", mpWindows);

            //Return the currently selected incident reference
            NavigationModelNodeBase selincident = nodes[0];

            //Form mode (not new)?
            if (selincident.Location.AbsoluteUri.IndexOf("FormDisplay", 0) > 0)
            {
                iMode = 2;
            }

            //Get objects
            EnterpriseManagementObject emoSelIncident = null;
            IDataItem i = ConsoleContextHelper.Instance.GetFormDataContext(nodes[0]);

            //Get the analyst settings class and MP
            ManagementPack      mpSetting     = emg.ManagementPacks.GetManagementPack(new Guid("56d5c2d6-7e19-59ff-7a81-ac8a331fcb3f"));
            ManagementPackClass classSettings = mpSetting.GetClass("AssignSettingsClass");

            //Get the emo for the settings
            EnterpriseManagementObject emoSettings = emg.EntityObjects.GetObject <EnterpriseManagementObject>(classSettings.Id, ObjectQueryOptions.Default);

            //TP names
            string sAssignedTo = "AssignedUser";
            string sActionLog  = "ActionLogs";

            if (emoSettings[classSettings, "AssignedUserAlias"].Value != null)
            {
                sAssignedTo = emoSettings[classSettings, "AssignedUserAlias"].Value.ToString();
            }
            if (emoSettings[classSettings, "ActionLogAlias"].Value != null)
            {
                sActionLog = emoSettings[classSettings, "ActionLogAlias"].Value.ToString();
            }

            //Check if new
            if (!(bool)i["$IsNew$"])
            {
                //Now get the guid of the selected workitem. Depending on the view type, the return will be different, so take it after the last "."
                //There are lots of ways of doing this, this is not the best way but it was the first I learnt and it works
                string strGuid = selincident.GetId().Substring(selincident.GetId().LastIndexOf('.') + 1);

                //Get the emo of the workitem via it's guid
                emoSelIncident = emg.EntityObjects.GetObject <EnterpriseManagementObject>(new Guid(strGuid), ObjectQueryOptions.Default);
            }
            //Creating new incident
            else
            {
                iMode = 1;
            }

            //Was task was run from an workitem opened for editing, as opposed to a list or view?
            if (selincident.Location.AbsoluteUri.IndexOf("FormDisplay", 0) != -1)
            {
                iMode = 2;
            }

            //Get the status guid
            Guid gStatus = Guid.NewGuid();

            try
            {
                //"New" status will throw an exception to must catch here
                if (i["Status"] != null)
                {
                    gStatus = (Guid)(i["Status"] as IDataItem)["Id"];
                }
            }
            catch
            {
            }

            //Get the incident class (System.WorkItem.Incident)
            ManagementPackClass mpcIncident = emg.EntityTypes.GetClass(new Guid("a604b942-4c7b-2fb2-28dc-61dc6f465c68"));

            //Check if the incident is closed
            if (gStatus == new Guid("bd0ae7c4-3315-2eb3-7933-82dfc482dbaf"))
            {
                MessageBox.Show("This incident cannot be reassigned as it has been closed.", sAppTitle, MessageBoxButtons.OK, MessageBoxIcon.Information);
                return;
            }

            //Note - we are alllowing resolved incidents to be re-assigned, to prevent this, uncomment the following block:

            /*else if (gStatus == new Guid("2b8830b6-59f0-f574-9c2a-f4b4682f1681"))
             * {
             *  MessageBox.Show("This incident cannot be reassigned as it has been resolved.", sAppTitle, MessageBoxButtons.OK, MessageBoxIcon.Information);
             *  return;
             * }
             */

            //Current assignee and Id
            string sId       = "";
            string sUser     = "";
            string sTierGuid = "";

            if (iMode == 0)
            {
                //View mode
                sUser = this.GetProperty(ref emg, emoSelIncident, ref mpcADUser, "DisplayName");
                sId   = emoSelIncident[mpcIncident, "Id"].Value.ToString();
                if (emoSelIncident[mpcIncident, "TierQueue"].Value != null)
                {
                    sTierGuid = ((ManagementPackEnumeration)emoSelIncident[mpcIncident, "TierQueue"].Value).Id.ToString();
                }
            }
            else
            {
                //New or edit form mode
                try
                {
                    //Get display name of current assignee
                    if (i[sAssignedTo] == null)
                    {
                        sUser = "******";
                    }
                    else
                    {
                        sUser = (string)(i[sAssignedTo] as IDataItem)["DisplayName"];
                    }
                }
                catch
                {
                    //Set no assignee
                    sUser = "******";
                }
                sId = (string)i["Id"];
                try
                {
                    //Check current tier queue enum value
                    if (i["TierQueue"] != null)
                    {
                        sTierGuid = ((Guid)(i["TierQueue"] as IDataItem)["Id"]).ToString();
                    }
                }
                catch
                {
                }
            }

            //Create a new instance of the form and set it up
            AssignForm af = new AssignForm();

            af.sTierGuid        = sTierGuid;
            af.Text             = "Assign incident " + sId + " directly to Analyst - currently assigned to " + sUser;
            af.textDefault.Text = sUser;
            af.emg = emg;

            //Show the analyst/tier selection form
            DialogResult dr = af.ShowDialog();

            if (dr != DialogResult.Cancel)
            {
                //Get the samaccountname from the right hand part of the combobox.text after the !
                string sADUserName = af.comboAnalysts.Text.Substring(af.comboAnalysts.Text.LastIndexOf("(") + 1);
                //Remove last )
                sADUserName = sADUserName.Substring(0, sADUserName.Length - 1);

                //Format to get the display name only from the left part - this is used for the actionlog entry
                string sADUserDisplayName = af.comboAnalysts.Text.Substring(0, af.comboAnalysts.Text.LastIndexOf("(")).Trim();

                try
                {
                    //Set the query for the user - note - usernames are assumed unique across configured domains
                    //If this is not the case, you need to customise these criteria to include a domain
                    string sADUserCriteria = String.Format(@"
                        <Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">
                        <Reference Id=""Microsoft.Windows.Library"" PublicKeyToken=""{0}"" Version=""{1}"" Alias=""MSWinLib"" />
                        <Expression>
                        <SimpleExpression>
                        <ValueExpressionLeft>
                        <Property>$Target/Property[Type='MSWinLib!Microsoft.AD.User']/UserName$</Property>
                        </ValueExpressionLeft>
                        <Operator>Equal</Operator>
                        <ValueExpressionRight>
                        <Value>" + sADUserName + @"</Value>
                        </ValueExpressionRight>
                        </SimpleExpression>
                        </Expression>
                        </Criteria>
                        ", mpWindows.KeyToken, mpWindows.Version.ToString());

                    //Object query options
                    ObjectQueryOptions objQueryOpts = new ObjectQueryOptions();
                    objQueryOpts.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                    objQueryOpts.DefaultPropertyRetrievalBehavior = ObjectPropertyRetrievalBehavior.All;
                    //We are searching via samAccountName so there will be only 1 item
                    objQueryOpts.MaxResultCount = 1;

                    //Get the AD User CI object
                    EnterpriseManagementObjectCriteria emocADUser =
                        new EnterpriseManagementObjectCriteria(sADUserCriteria, mpcADUser, emg);
                    IObjectReader <EnterpriseManagementObject> orADUser = emg.EntityObjects.GetObjectReader <EnterpriseManagementObject>(emocADUser, objQueryOpts);
                    EnterpriseManagementObject emoAssignToUser          = orADUser.ElementAt(0);

                    if (iMode == 0)
                    {
                        //View mode - create a new assigned to user relationship
                        ManagementPackRelationship relAssignedToUser =
                            emg.EntityTypes.GetRelationshipClass(new Guid("15e577a3-6bf9-6713-4eac-ba5a5b7c4722"));
                        CreatableEnterpriseManagementRelationshipObject cemroAssignedToUser =
                            new CreatableEnterpriseManagementRelationshipObject(emg, relAssignedToUser);

                        //Set the source and target...
                        cemroAssignedToUser.SetSource(emoSelIncident);
                        cemroAssignedToUser.SetTarget(emoAssignToUser);

                        //Save
                        cemroAssignedToUser.Commit();

                        //Add a new comment
                        this.AddActionLogEntry(emg, emoSelIncident, "Incident was assigned to " + sADUserDisplayName, af.textComment.Text);

                        //Check tier
                        if (af.bShowTier)
                        {
                            if (af.comboTier.Text == "")
                            {
                                emoSelIncident[classIncident, "TierQueue"].Value = null;
                            }
                            else
                            {
                                ManagementPackEnumeration mpeTier = emg.EntityTypes.GetEnumeration(new Guid(af.comboTierGuids.Items[af.comboTier.SelectedIndex].ToString()));
                                emoSelIncident[classIncident, "TierQueue"].Value = mpeTier;
                            }
                            emoSelIncident.Commit();
                        }

                        //Refresh the current incident view
                        this.RequestViewRefresh();
                    }
                    else
                    {
                        //Note - IDataItem property names depend on the type projection being used and may differ from these

                        //Form mode, create a proxy to the emo user object to set on the form
                        EnterpriseManagementObjectDataType dataType = new EnterpriseManagementObjectDataType(mpcADUser);
                        IDataItem iUser = dataType.CreateProxyInstance(emoAssignToUser);
                        i[sAssignedTo] = iUser;

                        //Check tier
                        if (af.bShowTier)
                        {
                            if (af.comboTier.Text == "")
                            {
                                //Remove tier
                                i["TierQueue"] = null;
                            }
                            else
                            {
                                //Set tier, get enum first
                                ManagementPackEnumeration mpeTier = emg.EntityTypes.GetEnumeration(new Guid(af.comboTierGuids.Items[af.comboTier.SelectedIndex].ToString()));
                                i["TierQueue"] = mpeTier;
                            }
                        }
                        //Uncommenting this will cause the IDataItem to be saved and thus update the actual object in the database, normally you don't want to do this
                        //as you want the user to click OK or cancel on the form instead
                        //EnterpriseManagementObjectProjectionDataType.UpdateDataItem(i);

                        //IDataItem Action log
                        //
                        //Get the System.WorkItem.Library mp
                        ManagementPack mpWorkItemLibrary = emg.ManagementPacks.GetManagementPack(new Guid("405D5590-B45F-1C97-024F-24338290453E"));
                        //Get the actionlog class
                        ManagementPackClass mpcActionLog =
                            emg.EntityTypes.GetClass("System.WorkItem.TroubleTicket.ActionLog", mpWorkItemLibrary);

                        //Create a new action log entry as an idataitem
                        CreatableEnterpriseManagementObject cemoActionLog =
                            new CreatableEnterpriseManagementObject(emg, mpcActionLog);
                        EnterpriseManagementObjectDataType dataTypeLog = new EnterpriseManagementObjectDataType(mpcActionLog);
                        IDataItem iLog = dataTypeLog.CreateProxyInstance(cemoActionLog);

                        //Setup the new action log entry
                        iLog["Id"]          = Guid.NewGuid().ToString();
                        iLog["Description"] = af.textComment.Text;
                        iLog["Title"]       = "Reassignment Comment";
                        iLog["EnteredBy"]   = UserPrincipal.Current.DisplayName;
                        iLog["EnteredDate"] = DateTime.Now.ToUniversalTime();

                        //Set action type (this also adds the icon and is required)
                        ManagementPackEnumeration enumActionLog =
                            mpWorkItemLibrary.GetEnumerations().GetItem("System.WorkItem.ActionLogEnum.TaskExecuted");
                        iLog["ActionType"] = enumActionLog;

                        //This adds the new idataitem log entry to the entries displayed on the form, it does not over-write the existing entries
                        i[sActionLog] = iLog;
                    }
                }
                catch (System.Exception e)
                {
                    //Oops
                    MessageBox.Show(e.Message + "\n\n" + e.StackTrace, sAppTitle, MessageBoxButtons.OK, MessageBoxIcon.Exclamation);
                    return;
                }
            }
        }
Beispiel #10
0
        public override void ExecuteCommand(IList <NavigationModelNodeBase> nodes, NavigationModelNodeTask task, ICollection <string> parameters)
        {
            // getting the Management Group Connection that is used by the Console (as it should already be open)

            ConsoleSdkConnection.IManagementGroupSession session = FrameworkServices.GetService <ConsoleSdkConnection.IManagementGroupSession>();
            EnterpriseManagementGroup emg = session.ManagementGroup;

            // verifying if the MG Connection is closed and reconnecting if needed

            if (!emg.IsConnected)
            {
                emg.Reconnect();
            }

            // getting some types we need and which we are going to use further in our code in the actual processing

            ManagementPack incidentMp         = emg.GetManagementPack(ManagementPacks.incidentLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack wiLibraryMp        = emg.GetManagementPack(ManagementPacks.workItemLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack incidentSettingsMp = emg.GetManagementPack(ManagementPacks.incidentManagementLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack activityLibMp      = emg.GetManagementPack(ManagementPacks.activityLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);

            ManagementPackClass incidentClass       = emg.EntityTypes.GetClass(ClassTypes.incident, incidentMp);
            ManagementPackClass analystCommentClass = emg.EntityTypes.GetClass(ClassTypes.analystCommentLog, wiLibraryMp);
            ManagementPackEnumerationCriteria incidentClosedEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", EnumTypes.incidentStatusClosed));
            ManagementPackEnumeration         incidentClosedStatus       = emg.EntityTypes.GetEnumerations(incidentClosedEnumCriteria).FirstOrDefault();
            ManagementPackTypeProjection      incidentProjection         = emg.EntityTypes.GetTypeProjection(TypeProjections.incidentAdvanced, incidentSettingsMp);

            // this is needed in order to know which Activities map to which Activity Profix types
            // this is the case because each Activity can have a different type, but the Prefix used is saved in the same class-object (System.GlobalSetting.ActivitySettings)

            IDictionary <string, string> activityPrefixMapping = new Dictionary <string, string>
            {
                { ActivityTypes.dependent, ActivityPrefixes.dependent },
                { ActivityTypes.manual, ActivityPrefixes.manual },
                { ActivityTypes.parallel, ActivityPrefixes.parallel },
                { ActivityTypes.review, ActivityPrefixes.review },
                { ActivityTypes.sequential, ActivityPrefixes.sequential },
                { ActivityTypes.runbook, ActivityPrefixes.runbook }
            };

            // setting up the (string) variables which we are going to use to decide what type of WorkItem we are going to create and different options/aspects of it

            string workItemClassName         = string.Empty;
            string workItemMpName            = string.Empty;
            string workItemSettingClassName  = string.Empty;
            string workItemSettingPrefixName = string.Empty;
            string workItemSettingMpName     = string.Empty;
            string workItemTemplateName      = string.Empty;
            string workItemStatusName        = string.Empty;
            string workItemUrgencyName       = string.Empty;
            string workItemImpactName        = string.Empty;
            string workItemCategoryName      = string.Empty;

            // if/elseif code to set the variables that define the differences between what WorkItem type we need to create based on the parameter passed by the Task

            if (parameters.Contains(TaskActions.Service))
            {
                workItemClassName         = ClassTypes.service;
                workItemMpName            = ManagementPacks.serviceLibrary;
                workItemSettingClassName  = WorkItemSettings.service;
                workItemSettingPrefixName = WorkItemPrefixes.service;
                workItemSettingMpName     = ManagementPacks.serviceManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.service;
                workItemStatusName        = EnumTypes.serviceStatusNew;
            }
            else if (parameters.Contains(TaskActions.Change))
            {
                workItemClassName         = ClassTypes.change;
                workItemMpName            = ManagementPacks.changeLibrary;
                workItemSettingClassName  = WorkItemSettings.change;
                workItemSettingPrefixName = WorkItemPrefixes.change;
                workItemSettingMpName     = ManagementPacks.changeManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.change;
                workItemStatusName        = EnumTypes.changeStatusNew;
            }
            else if (parameters.Contains(TaskActions.Problem))
            {
                workItemClassName         = ClassTypes.problem;
                workItemMpName            = ManagementPacks.problemLibrary;
                workItemSettingClassName  = WorkItemSettings.problem;
                workItemSettingPrefixName = WorkItemPrefixes.problem;
                workItemSettingMpName     = ManagementPacks.problemLibrary;
                workItemTemplateName      = WorkItemTemplates.problem;
                workItemStatusName        = EnumTypes.problemStatusActive;
                workItemUrgencyName       = EnumTypes.problemUrgencyLow;
                workItemImpactName        = EnumTypes.problemImpactLow;
                workItemCategoryName      = EnumTypes.problemCategoryDefault;
            }
            else if (parameters.Contains(TaskActions.Release))
            {
                workItemClassName         = ClassTypes.release;
                workItemMpName            = ManagementPacks.releaseLibrary;
                workItemSettingClassName  = WorkItemSettings.release;
                workItemSettingPrefixName = WorkItemPrefixes.release;
                workItemSettingMpName     = ManagementPacks.releaseManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.release;
                workItemStatusName        = EnumTypes.releaseStatusNew;
            }

            // here is the code that does the actual work
            // we wrap this around a try/catch block to handle any exception that may happen and display it in case of failure

            try
            {
                // getting the types we need based on the string variables we have filled earlier based on the WorkItem type we need to create

                ManagementPack workItemMp         = emg.GetManagementPack(workItemMpName, Constants.mpKeyTocken, Constants.mpSMR2Version);
                ManagementPack mpSettings         = emg.GetManagementPack(workItemSettingMpName, Constants.mpKeyTocken, Constants.mpSMR2Version);
                ManagementPack knowledgeLibraryMp = emg.GetManagementPack(ManagementPacks.knowledgeLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);

                ManagementPackClass workItemClass        = emg.EntityTypes.GetClass(workItemClassName, workItemMp);
                ManagementPackClass workItemClassSetting = emg.EntityTypes.GetClass(workItemSettingClassName, mpSettings);

                EnterpriseManagementObject generalSetting = emg.EntityObjects.GetObject <EnterpriseManagementObject>(workItemClassSetting.Id, ObjectQueryOptions.Default);

                // here is the foreach loop that processes each class-object (in this case Incident) that was multi-selected in the view before executing the Task

                foreach (NavigationModelNodeBase node in nodes)
                {
                    // we need to setup an IList which contains only 1 GUID that correspons to the Incident we are currently working on (node["Id"])
                    // this is needed because we are using the IObjectProjectionReader.GetData(...) which gets an IList<Guid> as parameter in order to retreive the class-objects we want from the db

                    IList <Guid> bmeIdsList = new List <Guid>();
                    bmeIdsList.Add(new Guid(node[Constants.nodePropertyId].ToString()));

                    // we are setting up the ObjectProjectionCriteria using the "System.WorkItem.Incident.ProjectionType" Type Projection as we need to get all the Relationships of the Incident
                    // we will use ObjectRetrievalOptions.Buffered so that we don't get any data from the db which we don't need - we will only get the data one we call the IObjectProjectionReader.GetData(...) method
                    // we are getting the data reader object using GetObjectProjectionReader(...) and setting its PageSize to 1 because we only need 1 object retrieved here

                    ObjectProjectionCriteria incidentObjectProjection = new ObjectProjectionCriteria(incidentProjection);
                    ObjectQueryOptions       queryOptions             = new ObjectQueryOptions(ObjectPropertyRetrievalBehavior.All);
                    queryOptions.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                    IObjectProjectionReader <EnterpriseManagementObject> incidentReader = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(incidentObjectProjection, queryOptions);
                    incidentReader.PageSize = 1;

                    // we are using EnterpriseManagementObjectProjection for the Incident we are getting from the db instead of EnterpriseManagementObject
                    // this is because we are getting a (Type) Projection object (class-object together with its Relationships & relationship class-objects

                    EnterpriseManagementObjectProjection incident = incidentReader.GetData(bmeIdsList).FirstOrDefault();

                    // we are doing the same for the new WorkItem class-object we are creating because we want to add Relationships (with their relationship class-objects from the Incident) here as well
                    // if we would only have created the new WorkItem class and nothing else with it (no Relationships), we could have used the CreatableEnterpriseManagementObject class (which needs to be used when a new class-object is getting created)

                    EnterpriseManagementObjectProjection workItem = new EnterpriseManagementObjectProjection(emg, workItemClass);

                    // now we need to assign some Template to the new WorkItem (if a default/standard Template exists) in order to already have some Activities created
                    // the Activities and all other Properties of the new WorkItem can be adjusted by modifying the default/standard Template for each WorkItem type

                    if (!string.IsNullOrEmpty(workItemTemplateName))
                    {
                        ManagementPackObjectTemplateCriteria templateCriteria = new ManagementPackObjectTemplateCriteria(string.Format("Name = '{0}'", workItemTemplateName));
                        ManagementPackObjectTemplate         template         = emg.Templates.GetObjectTemplates(templateCriteria).FirstOrDefault();

                        if (template != null)
                        {
                            // if a Template with this name exists, we apply it to the new WorkItem by calling ApplyTemplate(...) on it

                            workItem.ApplyTemplate(template);

                            // if we have a Template, we also need to process each Activity that it contains in order to set the Prefix for each Activity (based on its type)
                            // we are using the activityPrefixMapping variable we defined above in oder to map each Prefix based on each Activity class-type

                            ManagementPack             activityManagementMp = emg.GetManagementPack(ManagementPacks.activityManagementLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
                            ManagementPackRelationship workItemContainsActivityRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemContainsActivity, activityLibMp);
                            ManagementPackClass        activitySettingsClass = emg.EntityTypes.GetClass(ClassTypes.activitySettings, activityManagementMp);

                            EnterpriseManagementObject activitySettings = emg.EntityObjects.GetObject <EnterpriseManagementObject>(activitySettingsClass.Id, ObjectQueryOptions.Default);

                            // for each Activity that exists in the Template we applied, we are going to get its Prefix setting and apply it to its ID in the format: "PREFIX{0}"
                            // "{0}" is the string pattern we need to set for any new WorkItem (including Activity) class-object we are creating as this will be replaced by the next ID available for the new WorkItem

                            foreach (IComposableProjection activity in workItem[workItemContainsActivityRelationshipClass.Target])
                            {
                                ManagementPackClass activityClass = activity.Object.GetClasses(BaseClassTraversalDepth.None).FirstOrDefault();
                                string prefix = activitySettings[null, activityPrefixMapping[activityClass.Name]].Value as string;
                                activity.Object[null, ActivityProperties.Id].Value = string.Format("{0}{1}", prefix, Constants.workItemPrefixPattern);
                            }
                        }
                    }

                    // we are setting the Properties for the new WorkItem class-object here from some Properties of the inital Incident (add more as needed)
                    // it is of highest importance that we also set its status to New/Active (depending on WorkItem class-type) in order for it to be properly processed by the internal workflows on creation
                    // if we don't set the the correct "creation" Status here, it will never be able to progress into a working state and will remain stuck in a "pending" state

                    ManagementPackEnumerationCriteria workItemStatusNewEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemStatusName));
                    ManagementPackEnumeration         workItemStatusNew             = emg.EntityTypes.GetEnumerations(workItemStatusNewEnumCriteria).FirstOrDefault();

                    workItem.Object[workItemClass, WorkItemProperties.Id].Value          = string.Format("{0}{1}", generalSetting[workItemClassSetting, workItemSettingPrefixName], Constants.workItemPrefixPattern);
                    workItem.Object[workItemClass, WorkItemProperties.Title].Value       = string.Format("{0} ({1})", incident.Object[incidentClass, WorkItemProperties.Title].Value, incident.Object[incidentClass, WorkItemProperties.Id].Value);
                    workItem.Object[workItemClass, WorkItemProperties.Description].Value = incident.Object[incidentClass, WorkItemProperties.Description].Value;
                    workItem.Object[workItemClass, WorkItemProperties.Status].Value      = workItemStatusNew.Id;


                    // due to the fact that the Problem WorkItem does not have any Template we can use to create it, we need to handle this special case
                    // we need to populate all the required fields when creating the Problem WorkItem, or creating it will fail (Urgency, Impact, Category)

                    if (!string.IsNullOrEmpty(workItemUrgencyName))
                    {
                        ManagementPackEnumerationCriteria workItemUrgencyEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemUrgencyName));
                        ManagementPackEnumeration         workItemUrgency             = emg.EntityTypes.GetEnumerations(workItemUrgencyEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Urgency].Value = workItemUrgency.Id;
                    }

                    if (!string.IsNullOrEmpty(workItemImpactName))
                    {
                        ManagementPackEnumerationCriteria workItemImpactEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemImpactName));
                        ManagementPackEnumeration         workItemImpact             = emg.EntityTypes.GetEnumerations(workItemImpactEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Impact].Value = workItemImpact.Id;
                    }

                    if (!string.IsNullOrEmpty(workItemCategoryName))
                    {
                        ManagementPackEnumerationCriteria workItemCategoryEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemCategoryName));
                        ManagementPackEnumeration         workItemCategory             = emg.EntityTypes.GetEnumerations(workItemCategoryEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Category].Value = workItemCategory.Id;
                    }


                    // we are adding the initial Incident to this new WorkItem as related WorkItem (System.WorkItemRelatesToWorkItem)

                    ManagementPackRelationship workItemToWorkItemRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemRelatesToWorkItem, wiLibraryMp);
                    workItem.Add(incident.Object, workItemToWorkItemRelationshipClass.Target);

                    // we are closing the current Incident by setting its Status to Closed and setting a closed date

                    incident.Object[incidentClass, IncidentProperties.Status].Value     = incidentClosedStatus.Id;
                    incident.Object[incidentClass, IncidentProperties.ClosedDate].Value = DateTime.Now.ToUniversalTime();

                    // we create a new (analyst) comment (System.WorkItem.TroubleTicket.AnalystCommentLog) and we add it to the Incident in oder to comment the fact that it was closed tue to this WorkItem Transfomr Task

                    CreatableEnterpriseManagementObject analystComment = new CreatableEnterpriseManagementObject(emg, analystCommentClass);
                    analystComment[analystCommentClass, AnalystCommentProperties.Id].Value          = Guid.NewGuid().ToString();
                    analystComment[analystCommentClass, AnalystCommentProperties.Comment].Value     = string.Format(Constants.incidentClosedComment, workItemClass.Name, workItem.Object.Id.ToString());
                    analystComment[analystCommentClass, AnalystCommentProperties.EnteredBy].Value   = EnterpriseManagementGroup.CurrentUserName;
                    analystComment[analystCommentClass, AnalystCommentProperties.EnteredDate].Value = DateTime.Now.ToUniversalTime();

                    ManagementPackRelationship incidentHasAnalystCommentRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasAnalystComment, wiLibraryMp);
                    incident.Add(analystComment, incidentHasAnalystCommentRelationshipClass.Target);

                    // we create an IList of RelationshipTypes we want to transfer from the Incident to the new WorkItem
                    // this is the place we can add any new/custom RelationshipTypes which we want to transfer
                    // just make sure that the RelationshipType can be transfered from an Incident to any other WorkItem class-type

                    IList <ManagementPackRelationship> relationshipsToAddList = new List <ManagementPackRelationship>()
                    {
                        workItemToWorkItemRelationshipClass,
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.createdByUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.affectedUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.assignedToUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasAttachment, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemAboutConfigItem, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemRelatesToConfigItem, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.entityToArticle, knowledgeLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasCommentLog, wiLibraryMp),
                    };

                    // we are getting an instance of the "System.Membership" RelationshipType as we need to handle RelationshipTypes derived from it as a special case
                    // the reason for this, is that Target class-objects of the "System.Membership" RelationshipType are bound to their Source class-objects
                    // being bound, means that Target class-objects of membership relationships cannot belong to 2 different (Source) class-objects
                    // because of this, we need to make a copy (using "CreatableEnterpriseManagementObject" to create a new object and copying the Properties) of the existing Target class-object
                    // and add that to the new WorkItem instead of adding the already existing Target class-object

                    ManagementPack             systemLibraryMp             = emg.GetManagementPack(ManagementPacks.systemLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
                    ManagementPackRelationship membershipRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.membership, systemLibraryMp);

                    // we are going through each Target & Source Relationships of the Incident as defined in the relationshipsToAddList variable and adding them to the new WorkItem
                    // we are handling the Target RelationshipTypes which are derived from "System.Membership" as a special case as explained above
                    // notice that we are also removing these Relationships from the Incident by calling Remove()
                    // we are removing the Relationships from the Incident for performance purposes - in order to have less Relationships (less data) in the db
                    // comment the "itemProjection.Remove();" in order to keep the Relationships to the Incident as well if needed for some reason

                    foreach (ManagementPackRelationship relationship in relationshipsToAddList)
                    {
                        if (incident[relationship.Target].Any())
                        {
                            foreach (IComposableProjection itemProjection in incident[relationship.Target])
                            {
                                // create a new Target class-object (CreatableEnterpriseManagementObject) and add it to the projection as it is a member of a Membership RelationshipType (as explained above)
                                // notice that we DON'T remove such a Target class-object Relationship because it will also remove the class-object itself (because it is a Membership RelationshipType object and it cannot exist without this Relationship)
                                // we need it to exist because we are copying data from it and it needs to still exist in the db (ex. Attachments - we still need the binary data to exist in the db when we create the new Attachment object)
                                // we could of course delete it after we create the new WorkItem with its Relationships when calling "workItem.Overwrite()", but I chose not to do it

                                if (relationship.IsSubtypeOf(membershipRelationshipClass))
                                {
                                    CreatableEnterpriseManagementObject instance = new CreatableEnterpriseManagementObject(emg, itemProjection.Object.GetClasses(BaseClassTraversalDepth.None).FirstOrDefault());
                                    foreach (ManagementPackProperty property in itemProjection.Object.GetProperties())
                                    {
                                        instance[property.Id].Value = itemProjection.Object[property.Id].Value;
                                    }

                                    instance[null, Constants.entityId].Value = Guid.NewGuid().ToString();

                                    workItem.Add(instance, relationship.Target);
                                }

                                // just add the existing Target object-class as it is not a member of a Membership RelationshipType (as explained above)

                                else
                                {
                                    workItem.Add(itemProjection.Object, relationship.Target);
                                    itemProjection.Remove();
                                }
                            }
                        }

                        if (incident[relationship.Source].Any())
                        {
                            // we just create the new Relationship of the Source class-object to the new WorkItem because this is not affected by the Membership RelationshipType

                            foreach (IComposableProjection itemProjection in incident[relationship.Source])
                            {
                                workItem.Add(itemProjection.Object, relationship.Source);
                                itemProjection.Remove();
                            }
                        }
                    }

                    // this is where we actually save (write) the new data to the db, when calling "Overwrite()" - here saving the Incident we modified (set Status to Closed & deleted Relationships)
                    // before we have just created the new objects and relationships in-memory
                    // this is also the point when almost all of the code validation is being done
                    // if there are any issues really creating/editing/adding these objects/realtionships, this is where we would get the errors

                    incident.Overwrite();

                    // we are want to handle the error here of saving the new WorkItem and its Relationships because we want to re-open the Incident in case there is an issue when creating the new WorkItem

                    try
                    {
                        // this is where we actually save (write) the new data to the db, when calling "Overwrite()" - here saving the new WorkItem we created with its Relationships we added (from the Incident)

                        workItem.Overwrite();
                    }
                    catch (Exception ex)
                    {
                        // if we faild to create the new WorkItem with its Relationships, we want to revert to setting the Incident to an Active Status (we re-open the Incident)

                        ManagementPackEnumerationCriteria incidentActiveEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", EnumTypes.incidentStatusActive));
                        ManagementPackEnumeration         incidentActiveStatus       = emg.EntityTypes.GetEnumerations(incidentActiveEnumCriteria).FirstOrDefault();

                        incident.Object[incidentClass, IncidentProperties.Status].Value     = incidentActiveStatus.Id;
                        incident.Object[incidentClass, IncidentProperties.ClosedDate].Value = null;

                        // again, after applying the new modifications in memory, we need to actually write them to the db using "Overwrite()"

                        incident.Overwrite();

                        // no need to show this because we are just passing it (throwing) to the wrapped try/catch block so it will be displayed and handled there

                        throw ex;
                    }
                }

                // if everything succeeds, we want to refresh the View (in this case, some View that shows Incidents as this is where we are calling our Task from)
                // we want to refresh the view to show the new Status of the Incient (as Closed in this case) - if the View only shows non-Closed Incidents, it will dissapear from the View

                RequestViewRefresh();
            }
            catch (Exception ex)
            {
                // we want to handle all Exceptions here so that the Console does not crash
                // we also want to show a MessageBox window with the Exception details for troubleshooting purposes

                MessageBox.Show(string.Format("Error: {0}: {1}\n\n{2}", ex.GetType().ToString(), ex.Message, ex.StackTrace));
            }
        }
        public void StartLoad(int intStartupInterval)
        {
            Collection <Process> listProcesses = new Collection <Process>();
            DateTime             dtBegin       = DateTime.UtcNow;
            int           intUserCount         = 0;
            List <string> listUsers            = new List <string>();

            if (radUseSpecificUsers.Checked)
            {
                string   strUserListFilePath = txtSupportGroupFilePath.Text;
                string[] strUserList         = System.IO.File.ReadAllLines(strUserListFilePath);
                foreach (string strUser in strUserList)
                {
                    listUsers.Add(strUser);
                }
                intUserCount = strUserList.Length;
            }
            else
            {
                EnterpriseManagementGroup emg     = new EnterpriseManagementGroup(txtServerName.Text);
                ManagementPackClass       mpcUser = Helper.GetClassByName("System.Domain.User", emg);
                ObjectQueryOptions        oqoTopN = new ObjectQueryOptions();
                oqoTopN.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                oqoTopN.MaxResultCount      = (int)nudMaxNumberOfUsers.Value;
                oqoTopN.AddPropertyToRetrieve(Helper.GetManagementPackClassPropertyByName(mpcUser.Name, "UserName", emg));
                oqoTopN.AddPropertyToRetrieve(Helper.GetManagementPackClassPropertyByName(mpcUser.Name, "Domain", emg));
                EnterpriseManagementObjectCriteria         emocUser = new EnterpriseManagementObjectCriteria(String.Format("UserName LIKE '{0}%'", txtUsernamePrefix.Text), mpcUser);
                IObjectReader <EnterpriseManagementObject> orUsers  = emg.EntityObjects.GetObjectReader <EnterpriseManagementObject>(emocUser, oqoTopN);
                if (orUsers.Count > 0)
                {
                    foreach (EnterpriseManagementObject emoUser in orUsers)
                    {
                        listUsers.Add(emoUser[mpcUser, "UserName"].Value.ToString());
                    }
                }
                else
                {
                    MessageBox.Show(String.Format("There are no users in the SCSM CMDB with usernames that start with: '{0}'", lblUsernamePrefix.Text));
                }
                intUserCount = orUsers.Count;
            }

            if (intUserCount < 1)
            {
                MessageBox.Show("There are no users.");
            }
            else
            {
                int intWorkersCreatingIncidents       = (int)Math.Abs(intUserCount * nudPercentOfWorkersCreatingIncidents.Value / 100);
                int intWorkersCreatingChangeRequests  = (int)Math.Abs(intUserCount * nudPercentOfWorkersCreatingChangeRequests.Value / 100);
                int intWorkersCreatingServiceRequests = (int)Math.Abs(intUserCount * nudPercentOfWorkersCreatingServiceRequests.Value / 100);
                int intWorkersCreatingProblems        = (int)Math.Abs(intUserCount * nudPercentOfWorkersCreatingProblems.Value / 100);
                int intWorkersCreatingReleases        = (int)Math.Abs(intUserCount * nudPercentOfWorkersCreatingReleases.Value / 100);

                int intUpperLimitOfIncidentWorkers       = intWorkersCreatingIncidents;
                int intUpperLimitOfChangeRequestWorkers  = intUpperLimitOfIncidentWorkers + intWorkersCreatingChangeRequests < intUserCount ? intUpperLimitOfIncidentWorkers + intWorkersCreatingChangeRequests : 0;
                int intUpperLimitOfServiceRequestWorkers = intUpperLimitOfChangeRequestWorkers + intWorkersCreatingServiceRequests < intUserCount ? intUpperLimitOfChangeRequestWorkers + intWorkersCreatingServiceRequests : 0;
                int intUpperLimitOfProblemWorkers        = intUpperLimitOfServiceRequestWorkers + intWorkersCreatingProblems < intUserCount ? intUpperLimitOfServiceRequestWorkers + intWorkersCreatingProblems : 0;
                int intUpperLimitOfReleaseWorkers        = intUpperLimitOfProblemWorkers + intWorkersCreatingReleases < intUserCount ? intUpperLimitOfProblemWorkers + intWorkersCreatingReleases : 0;

                int intNumberOfIncidentsEachWorkerCreates             = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfIncidentsToCreate.Value, intWorkersCreatingIncidents);
                int intNumberOfIncidentsEachWorkerCreatesPerDay       = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfIncidentsToCreatePerDay.Value, intWorkersCreatingIncidents);
                int intNumberOfChangeRequestsEachWorkerCreates        = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfChangeRequestsToCreate.Value, intWorkersCreatingChangeRequests);
                int intNumberOfChangeRequestsEachWorkerCreatesPerDay  = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfChangeRequestsToCreatePerDay.Value, intWorkersCreatingChangeRequests);
                int intNumberOfServiceRequestsEachWorkerCreates       = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfServiceRequestsToCreate.Value, intWorkersCreatingServiceRequests);
                int intNumberOfServiceRequestsEachWorkerCreatesPerDay = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfServiceRequestsToCreatePerDay.Value, intWorkersCreatingServiceRequests);
                int intNumberOfProblemsEachWorkerCreates       = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfProblemsToCreate.Value, intWorkersCreatingProblems);
                int intNumberOfProblemsEachWorkerCreatesPerDay = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfProblemsToCreatePerDay.Value, intWorkersCreatingProblems);
                int intNumberOfReleasesEachWorkerCreates       = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfReleasesToCreate.Value, intWorkersCreatingReleases);
                int intNumberOfReleasesEachWorkerCreatesPerDay = CalculateNumberOfWorkItemsPerWorker((int)nudNumberOfReleasesToCreatePerDay.Value, intWorkersCreatingReleases);

                int i = 1;

                CreatePerformanceCounters();

                foreach (string strUserName in listUsers)
                {
                    Worker worker = new Worker();
                    string strWorkItemClassToCreate = null;

                    if (i <= intUpperLimitOfIncidentWorkers)
                    {
                        strWorkItemClassToCreate = "Incident";
                    }
                    else if (i > intUpperLimitOfIncidentWorkers &&
                             i <= intUpperLimitOfChangeRequestWorkers)
                    {
                        strWorkItemClassToCreate = "ChangeRequest";
                    }
                    else if (i > intUpperLimitOfChangeRequestWorkers &&
                             i <= intUpperLimitOfServiceRequestWorkers)
                    {
                        strWorkItemClassToCreate = "ServiceRequest";
                    }
                    else if (i > intUpperLimitOfServiceRequestWorkers &&
                             i <= intUpperLimitOfProblemWorkers)
                    {
                        strWorkItemClassToCreate = "Problem";
                    }
                    else
                    {
                        strWorkItemClassToCreate = "Release";
                    }

                    int intProcID = worker.Start(strUserName,
                                                 txtServerName.Text,
                                                 strWorkItemClassToCreate,
                                                 txtDomain.Text,
                                                 txtPassword.Text,
                                                 intNumberOfIncidentsEachWorkerCreatesPerDay,
                                                 intNumberOfIncidentsEachWorkerCreates,
                                                 intNumberOfChangeRequestsEachWorkerCreatesPerDay,
                                                 intNumberOfChangeRequestsEachWorkerCreates,
                                                 intNumberOfServiceRequestsEachWorkerCreatesPerDay,
                                                 intNumberOfServiceRequestsEachWorkerCreates,
                                                 intNumberOfProblemsEachWorkerCreatesPerDay,
                                                 intNumberOfProblemsEachWorkerCreates,
                                                 intNumberOfReleasesEachWorkerCreatesPerDay,
                                                 intNumberOfReleasesEachWorkerCreates,
                                                 (int)nudNumberOfWorkingHoursPerDay.Value,
                                                 (int)nudWorkItemQueryUpdateRate.Value,
                                                 (int)nudDoWorkPause.Value,
                                                 (int)nudNumberOfWorkItemsToGet.Value,
                                                 chkHideLoaderWindows.Checked
                                                 );

                    //Staggered start so we arent creating a bunch of EMGs all at the same time.
                    Thread.Sleep(intStartupInterval);
                    i++;
                }

                bool bAllProcessesExited = false;
                //Wait until all threads are aborted
                do
                {
                    bAllProcessesExited = true;
                    foreach (Process process in listProcesses)
                    {
                        if (!process.HasExited)
                        {
                            bAllProcessesExited = false;
                        }
                    }
                    Thread.Sleep(3000);
                } while (!bAllProcessesExited);
                DateTime dtEnd = DateTime.UtcNow;
                TimeSpan tsTotalElapsedTime = dtEnd - dtBegin;
                MessageBox.Show("Total Elapsed Time: " + tsTotalElapsedTime.ToString());
            }
        }