private static void DoSomeProblemWork()
        {
            DateTime dtProblemWorkStart = DateTime.Now;

            int intRadomClassification = Helper.GetRandomNumber(0, listProblemClassificationEnums.Count);
            ManagementPackEnumeration mpeRandomClassification = listProblemClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRadomClassification);
            string strClassificationCriteriaXml = Helper.SearchObjectByEnumerationCriteriaXml(mpeRandomClassification, mpcProblem, mppProblemClassification);
            IObjectProjectionReader <EnterpriseManagementObject> oprProblemView = Helper.GetBufferedObjectProjectionReader(strClassificationCriteriaXml, intNumberOfWorkItemsToGet, mptpProblemView, emg);

            if (oprProblemView == null)
            {
                Console.WriteLine("No objects to retrieve given the criteria");
            }
            else
            {
                //Get a particular problem (full projection) and update it by adding an action log entry and
                string strProblemId = null;
                if (oprProblemView.Count > 0)
                {
                    strProblemId = oprProblemView.ElementAtOrDefault <EnterpriseManagementObjectProjection>(Helper.GetRandomNumber(0, oprProblemView.Count - 1)).Object[mpcProblem, "Id"].Value.ToString();
                }

                if (strProblemId != null)
                {
                    string strCriteriaXml = Helper.SearchWorkItemByIDCriteriaXml(strProblemId, mpSystemWorkItemLibrary.Name, mpSystemWorkItemLibrary.Version.ToString(), mpSystemWorkItemLibrary.KeyToken, "System.WorkItem");
                    ObjectProjectionCriteria opcProblemFull = new ObjectProjectionCriteria(strCriteriaXml, mptpProblemFull, emg);
                    IObjectProjectionReader <EnterpriseManagementObject> oprProblemFull = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcProblemFull, ObjectQueryOptions.Default);
                    EnterpriseManagementObjectProjection emopProblemFull = oprProblemFull.First <EnterpriseManagementObjectProjection>();

                    emopProblemFull.Object[mpcProblem, "Description"].Value = Guid.NewGuid().ToString();
                    int intRandomEnumID = Helper.GetRandomNumber(0, listProblemClassificationEnums.Count);
                    ManagementPackEnumeration mpeClassification = listProblemClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomEnumID);
                    emopProblemFull.Object[mpcProblemExtension, "Classification"].Value = mpeClassification;

                    //EnterpriseManagementObjectCriteria emocComputer = new EnterpriseManagementObjectCriteria();
                    ObjectQueryOptions oqoComputer = new ObjectQueryOptions();
                    oqoComputer.MaxResultCount = 5;
                    oqoComputer.DefaultPropertyRetrievalBehavior = ObjectPropertyRetrievalBehavior.All;
                    oqoComputer.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                    IObjectReader <EnterpriseManagementObject> orComputers = emg.EntityObjects.GetObjectReader <EnterpriseManagementObject>(mpcComputer, oqoComputer);

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    emopProblemFull.Overwrite();

                    DateTime dtProblemWorkEnd = DateTime.Now;
                    TimeSpan tsProblemWork    = dtProblemWorkEnd - dtProblemWorkStart;
                    pcProblemWork.RawValue = (long)tsProblemWork.TotalSeconds;
                    Console.WriteLine("Problem work completed (seconds): " + tsProblemWork.TotalSeconds);
                }
            }
        }
        public static EnterpriseManagementObject GetUserFromEmailAddress(string strEmailAddress, EnterpriseManagementGroup emg)
        {
            strEmailAddress = MakeSafeXML(strEmailAddress);

            ManagementPack mpSystemNotificationsLibrary  = GetManagementPackByName("System.Notifications.Library", emg);
            ManagementPack mpSystemSupportingItemLibrary = GetManagementPackByName("System.SupportingItem.Library", emg);

            if (mpSystemNotificationsLibrary != null &&
                mpSystemSupportingItemLibrary != null)
            {
                EnterpriseManagementObject emoSCSMUser = null;
                //Criteria to get a user provided the email address
                string strCriteria = String.Format(@"
                    <Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">
                        <Reference Id=""{0}"" Version=""{1}"" PublicKeyToken=""{2}"" Alias=""NotificationLibrary"" />
                        <Reference Id=""{3}"" Version=""{4}"" PublicKeyToken=""{5}"" Alias=""SupportingItemLibrary"" />
                        <Expression>
                            <SimpleExpression>
                              <ValueExpressionLeft>
                                <Property>$Target/Path[Relationship='SupportingItemLibrary!System.UserHasPreference' TypeConstraint='NotificationLibrary!System.Notification.Endpoint']/Property[Type='NotificationLibrary!System.Notification.Endpoint']/TargetAddress$</Property>
                              </ValueExpressionLeft>
                              <Operator>Equal</Operator>
                              <ValueExpressionRight>
                                <Value>{6}</Value>
                              </ValueExpressionRight>
                            </SimpleExpression>
                        </Expression>
                    </Criteria>",
                                                   mpSystemNotificationsLibrary.Name,
                                                   mpSystemNotificationsLibrary.Version.ToString(),
                                                   mpSystemNotificationsLibrary.KeyToken,
                                                   mpSystemSupportingItemLibrary.Name,
                                                   mpSystemSupportingItemLibrary.Version.ToString(),
                                                   mpSystemSupportingItemLibrary.KeyToken,
                                                   strEmailAddress);

                ManagementPackTypeProjection mptpUserPreferences = GetTypeProjectionByName("System.User.Preferences.Projection", emg);
                ObjectProjectionCriteria     opcFindNotificationEndPointByEmailAddress = new ObjectProjectionCriteria(strCriteria, mptpUserPreferences, emg);

                IObjectProjectionReader <EnterpriseManagementObject> readerNotificationEndpoints = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcFindNotificationEndPointByEmailAddress, ObjectQueryOptions.Default);
                foreach (EnterpriseManagementObjectProjection emopNotificationEndpointItem in readerNotificationEndpoints)
                {
                    emoSCSMUser = emopNotificationEndpointItem.Object;
                }
                return(emoSCSMUser);
            }
            else
            {
                return(null);
            }
        }
Beispiel #3
0
        private void UpdateNamedIncident(EnterpriseManagementGroup emg, string id)
        {
            // Define the type projection that you want to query for.
            // This example queries for type projections defined by the System.WorkItem.Incident.ProjectionType
            // type in the ServiceManager.IncidentManagement.Library management pack.
            ManagementPackTypeProjection incidentTypeProjection = SMHelpers.GetManagementPackTypeProjection(TypeProjections.System_WorkItem_Incident_ProjectionType, SMHelpers.GetManagementPack(ManagementPacks.ServiceManager_IncidentManagement_Library, emg), emg);

            // Define the query criteria string.
            // This is XML that validates against the Microsoft.EnterpriseManagement.Core.Criteria schema.
            string incidentCriteria = String.Format(@"
                <Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">
                  <Reference Id=""System.WorkItem.Library"" PublicKeyToken=""{0}"" Version=""{1}"" Alias=""WorkItem"" />
                      <Expression>
                            <SimpleExpression>
                              <ValueExpressionLeft>
                                <Property>$Context/Property[Type='WorkItem!System.WorkItem']/Id$</Property>
                              </ValueExpressionLeft>
                              <Operator>Equal</Operator>
                              <ValueExpressionRight>
                                <Value>" + _ID + @"</Value>
                              </ValueExpressionRight>
                            </SimpleExpression>
                      </Expression>
                </Criteria>
                ", workitemMp.KeyToken, workitemMp.Version.ToString());


            WriteDebug(incidentCriteria);
            // Define the criteria object by using one of the criteria strings.
            ObjectProjectionCriteria criteria = new ObjectProjectionCriteria(incidentCriteria, incidentTypeProjection, emg);

            EnterpriseManagementObjectProjection emop = null;

            // For each retrieved type projection, display the properties.
            foreach (EnterpriseManagementObjectProjection projection in
                     emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(criteria, ObjectQueryOptions.Default))
            {
                emop = projection;
            }

            if (emop != null)
            {
                SMHelpers.UpdateIncident(emg, clsIncident, emop, this.Impact, this.Urgency, this.Status, this.Classification, this.Source, this.SupportGroup, this.Comment, this.UserComment, this.Description, this.AttachmentPath);
            }
            else
            {
                WriteError(new ErrorRecord(new ObjectNotFoundException(_ID), "Incident not found", ErrorCategory.ObjectNotFound, criteria));
                return;
            }
        }
        private static void DoSomeServiceRequestWork()
        {
            DateTime dtServiceRequestWorkStart = DateTime.Now;

            int intRandomAreaEnum = Helper.GetRandomNumber(0, listSRAreaEnums.Count);
            ManagementPackEnumeration mpeRadomArea = listSRAreaEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomAreaEnum);
            string strCriteria = Helper.SearchObjectByEnumerationCriteriaXml(mpeRadomArea, mpcServiceRequest, mppServiceRequestArea);
            IObjectProjectionReader <EnterpriseManagementObject> oprServiceRequestsView = Helper.GetBufferedObjectProjectionReader(strCriteria, intNumberOfWorkItemsToGet, mptpServiceRequestView, emg);

            if (oprServiceRequestsView == null)
            {
                Console.WriteLine("No objects to retrieve given the criteria");
            }
            else
            {
                //Get a particular service request (full projection) and update it by adding an action log entry and
                string strServiceRequestId = null;
                if (oprServiceRequestsView.Count > 0)
                {
                    strServiceRequestId = oprServiceRequestsView.ElementAtOrDefault <EnterpriseManagementObjectProjection>(Helper.GetRandomNumber(0, oprServiceRequestsView.Count - 1)).Object[mpcServiceRequest, "Id"].Value.ToString();
                }

                if (strServiceRequestId != null)
                {
                    string strCriteriaXml = Helper.SearchWorkItemByIDCriteriaXml(strServiceRequestId, mpSystemWorkItemLibrary.Name, mpSystemWorkItemLibrary.Version.ToString(), mpSystemWorkItemLibrary.KeyToken, "System.WorkItem");
                    ObjectProjectionCriteria opServiceRequestFull = new ObjectProjectionCriteria(strCriteriaXml, mptpServiceRequestFull, emg);
                    IObjectProjectionReader <EnterpriseManagementObject> oprServiceRequestFull = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opServiceRequestFull, ObjectQueryOptions.Default);
                    EnterpriseManagementObjectProjection emopServiceRequestFull = oprServiceRequestFull.First <EnterpriseManagementObjectProjection>();

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    emopServiceRequestFull.Object[mpcServiceRequest, "Description"].Value = Guid.NewGuid().ToString();
                    int intRandomEnumId = Helper.GetRandomNumber(0, listSRAreaEnums.Count);
                    ManagementPackEnumeration mpeArea = listSRAreaEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomEnumId);
                    emopServiceRequestFull.Object[mpcServiceRequestExtension, "Area"].Value = mpeArea;

                    emopServiceRequestFull.Overwrite();

                    DateTime dtServiceRequestWorkEnd = DateTime.Now;
                    TimeSpan tsServiceRequestWork    = dtServiceRequestWorkEnd - dtServiceRequestWorkStart;
                    pcServiceRequestWork.RawValue = (long)tsServiceRequestWork.TotalSeconds;
                    Console.WriteLine("Service request work completed (seconds): " + tsServiceRequestWork.TotalSeconds);
                }
            }
        }
 public static IObjectProjectionReader <EnterpriseManagementObject> GetBufferedObjectProjectionReader(string strCriteria, int intNumberOfItemsToGet, ManagementPackTypeProjection mptp, EnterpriseManagementGroup emg)
 {
     if (intNumberOfItemsToGet > 0)
     {
         ObjectProjectionCriteria opc = new ObjectProjectionCriteria(strCriteria, mptp, emg);
         ObjectQueryOptions       oqo = new ObjectQueryOptions();
         oqo.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
         oqo.MaxResultCount      = intNumberOfItemsToGet;
         oqo.DefaultPropertyRetrievalBehavior = ObjectPropertyRetrievalBehavior.All;
         IObjectProjectionReader <EnterpriseManagementObject> reader = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opc, oqo);
         return(reader);
     }
     else
     {
         return(null);
     }
 }
Beispiel #6
0
        void processReleaseRecords()
        {
            ManagementPackTypeProjection mptpReleaseRecordHasProject = emg.EntityTypes.GetTypeProjection("Cireson.ProjectAutomation.ReleaseRecordHasProject.ProjectionType",
                                                                                                         mpManagementPacks.First(mp => mp.Name == "Cireson.ProjectAutomation.Library"));

            ObjectProjectionCriteria opcCriteria = new ObjectProjectionCriteria(xmlReleaseRecordHasProjectCriteria, mptpReleaseRecordHasProject,
                                                                                mpManagementPacks.First(mp => mp.Name == "System.WorkItem.ReleaseRecord.Library"), emg);

            //get the type projection
            var releaseRecordProjection = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcCriteria, ObjectQueryOptions.Default).Where(
                p => p.Any(e => e.Value.Object.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "Cireson.ProjectAutomation.Project"))));

            if (releaseRecordProjection.Count() > 0)
            {
                EventLog.WriteEntry(strEventLogTitle, string.Format("{0} Release Records have a Project related and are 'In-Progress' or in 'Editing' mode.  Processing Release Records.", releaseRecordProjection.Count()));
            }
            else
            {
                EventLog.WriteEntry(strEventLogTitle, "No Release Records have a related Project and are 'In-Progress' or in 'Editing' mode.");
            }

            foreach (EnterpriseManagementObjectProjection emo in releaseRecordProjection)
            {
                try
                {
                    EnterpriseManagementObject emoReleaseRecord = emo.Object;
                    EnterpriseManagementObject emoProject       = emo.FirstOrDefault(e => e.Value.Object.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "Cireson.ProjectAutomation.Project"))).Value.Object as EnterpriseManagementObject;

                    if (emoProject != null)
                    {
                        //log the found release record relationship
                        EventLog.WriteEntry(strEventLogTitle, string.Format(
                                                "The Release Record '{0}' is in '{1}' status.  Project '{2}' is the task source. Begining sync of tasks from Project Server to the Release Record...",
                                                emoReleaseRecord.DisplayName,
                                                releaseStatusEnums.First(e => e == emoReleaseRecord[null, "Status"].Value).DisplayName,
                                                emoProject.DisplayName));

                        buildReleaseRecord(emoReleaseRecord, emoProject);
                    }
                }
                catch (EnterpriseManagementException ex)
                {
                    exceptionsList.Add(new ReleaseRecordProcessingException(string.Format("An error occured while processing '{0}'.", emo.Object.DisplayName), ex));
                }
            }
        }
Beispiel #7
0
        private List <EnterpriseManagementObject> SetSLAStatus(String strQueryCriteria, ManagementPackTypeProjection mptp, EnterpriseManagementGroup emg, String strSLAStatusID)
        {
            List <EnterpriseManagementObject> listObjects = new List <EnterpriseManagementObject>();

            ObjectProjectionCriteria opc = new ObjectProjectionCriteria(strQueryCriteria, mptp, emg);

            foreach (EnterpriseManagementObjectProjection emop in emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opc, ObjectQueryOptions.Default))
            {
                if (strSLAStatusID != "")
                {
                    emop.Object[null, "SLAStatus"].Value = emg.EntityTypes.GetEnumeration(new Guid(strSLAStatusID)).Id;
                }
                else
                {
                    emop.Object[null, "SLAStatus"].Value = null;
                }
                emop.Object.Overwrite();
                listObjects.Add(emop.Object);
            }

            return(listObjects);
        }
Beispiel #8
0
        protected override void ProcessRecord()
        {
            ManagementPackClass clsIncident = SMHelpers.GetManagementPackClass(ClassTypes.System_WorkItem_Incident, SMHelpers.GetManagementPack(ManagementPacks.System_WorkItem_Incident_Library, _mg), _mg);

            ManagementPack incidentProjectionMp = SMHelpers.GetManagementPack(ManagementPacks.ServiceManager_IncidentManagement_Library, _mg);
            ManagementPackTypeProjection incidentTypeProjection = SMHelpers.GetManagementPackTypeProjection(TypeProjections.System_WorkItem_Incident_ProjectionType, incidentProjectionMp, _mg);

            WriteVerbose("Starting to build search criteria...");
            List <string> criterias    = new List <string>();
            bool          haveCriteria = false;


            // Define the query criteria string.
            // This is XML that validates against the Microsoft.EnterpriseManagement.Core.Criteria schema.
            StringBuilder incidentCriteria = new StringBuilder(String.Format(@"
                <Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">
                  <Reference Id=""System.WorkItem.Incident.Library"" PublicKeyToken=""{0}"" Version=""{1}"" Alias=""WorkItem"" />
                      <Expression>", incidentMp.KeyToken, incidentMp.Version.ToString()));

            if (this._ID != null)
            {
                haveCriteria = true;
                WriteVerbose(string.Format("Adding \"ID equal {0}\" to search criteria", this.ID));
                criterias.Add(String.Format(criteriaString, "Id", "Equal", _ID));
            }

            if (this._Title != null)
            {
                haveCriteria = true;
                WriteVerbose(string.Format("Adding \"Title like {0}\" to search criteria", this.Title));
                criterias.Add(String.Format(criteriaString, "Title", "Like", _Title));
            }

            if (this.Impact != null)
            {
                haveCriteria = true;
                ManagementPackEnumeration impEnum = SMHelpers.GetEnum(this.Impact, impactBase);
                WriteVerbose(string.Format("Adding \"Impact equal {0}({1})\" to search criteria", impEnum.DisplayName, impEnum.Id));
                criterias.Add(String.Format(criteriaString, "Impact", "Equal", impEnum.Id));
            }

            if (this.Urgency != null)
            {
                haveCriteria = true;
                ManagementPackEnumeration urgEnum = SMHelpers.GetEnum(this.Urgency, urgencyBase);
                WriteVerbose(string.Format("Adding \"Urgency equal {0}({1})\" to search criteria", urgEnum.DisplayName, urgEnum.Id));
                criterias.Add(String.Format(criteriaString, "Urgency", "Equal", urgEnum.Id));
            }

            if (this.Status != null)
            {
                haveCriteria = true;
                ManagementPackEnumeration statEnum = SMHelpers.GetEnum(this.Status, statusBase);
                WriteVerbose(string.Format("Adding \"Status equal {0}({1})\" to search criteria", statEnum.DisplayName, statEnum.Id));
                criterias.Add(String.Format(criteriaString, "Status", "Equal", statEnum.Id));
            }

            if (this.Classification != null)
            {
                haveCriteria = true;
                ManagementPackEnumeration classificationEnum = SMHelpers.GetEnum(this.Classification, classificationBase);
                WriteVerbose(string.Format("Adding \"Classification equal {0}({1})\" to search criteria", classificationEnum.DisplayName, classificationEnum.Id));
                criterias.Add(String.Format(criteriaString, "Classification", "Equal", classificationEnum.Id));
            }

            if (this.CreatedBefore != DateTime.MinValue)
            {
                haveCriteria = true;
                CultureInfo enUsInfo = new CultureInfo("en-US");
                WriteVerbose(string.Format("Adding \"CreatedDate less than {0}\" to search criteria", this.CreatedBefore.ToString()));
                criterias.Add(String.Format(criteriaString, "CreatedDate", "Less", CreatedBefore.ToUniversalTime()));
            }

            if (this.CreatedAfter != DateTime.MinValue)
            {
                haveCriteria = true;
                CultureInfo enUsInfo = new CultureInfo("en-US");
                WriteVerbose(string.Format("Adding \"CreatedDate greater than {0}\" to search criteria", this.CreatedAfter.ToString()));
                criterias.Add(String.Format(criteriaString, "CreatedDate", "Greater", this.CreatedAfter.ToUniversalTime()));
            }

            if (criterias.Count > 1)
            {
                haveCriteria = true;
                for (int i = 0; i < criterias.Count; i++)
                {
                    criterias[i] = "<Expression>" + criterias[i] + "</Expression>";
                }
            }

            if (criterias.Count > 1)
            {
                incidentCriteria.AppendLine("<And>");
            }

            foreach (var item in criterias)
            {
                incidentCriteria.AppendLine(item);
            }

            if (criterias.Count > 1)
            {
                incidentCriteria.AppendLine("</And>");
            }

            incidentCriteria.AppendLine(@"</Expression>
                </Criteria>");

            WriteDebug("Search criteria: " + incidentCriteria.ToString());

            ObjectProjectionCriteria criteria = null;

            if (haveCriteria)
            {
                // Define the criteria object by using one of the criteria strings.
                criteria = new ObjectProjectionCriteria(incidentCriteria.ToString(), incidentTypeProjection, _mg);
                WriteVerbose("Criteria is: " + incidentCriteria.ToString());
            }
            else
            {
                criteria = new ObjectProjectionCriteria(incidentTypeProjection);
                WriteVerbose("Criteria is Projection");
            }
            string[] EnumPropertiesToAdapt = { "Urgency", "Impact", "TierQueue", "Classification", "Status" };
            // For each retrieved type projection, display the properties.
            List <EnterpriseManagementObjectProjection> result = new List <EnterpriseManagementObjectProjection>();

            foreach (EnterpriseManagementObjectProjection projection in
                     _mg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(criteria, ObjectQueryOptions.Default))
            {
                if (this.InactiveFor == TimeSpan.Zero || projection.Object.LastModified.Add(this.InactiveFor) < DateTime.UtcNow)
                {
                    //if (this.OlderThan == TimeSpan.Zero || projection.Object.TimeAdded.Add(this.OlderThan) < DateTime.UtcNow)
                    //{
                    //result.Add(projection);
                    WriteVerbose(String.Format("Adding incident \"{0}\" to the pipeline", projection.Object.Name));
                    // WriteObject(projection, false);
                    PSObject o = new PSObject();
                    o.Members.Add(new PSNoteProperty("__base", projection));
                    o.Members.Add(new PSScriptMethod("GetAsXml", ScriptBlock.Create("[xml]($this.__base.CreateNavigator().OuterXml)")));
                    o.Members.Add(new PSNoteProperty("Object", ServiceManagerObjectHelper.AdaptManagementObject(this, projection.Object)));
                    o.Members.Add(new PSNoteProperty("ID", projection.Object[null, "Id"]));
                    o.Members.Add(new PSNoteProperty("Title", projection.Object[null, "Title"]));
                    o.Members.Add(new PSNoteProperty("Description", projection.Object[null, "Description"]));
                    o.Members.Add(new PSNoteProperty("DisplayName", projection.Object[null, "DisplayName"]));
                    o.Members.Add(new PSNoteProperty("Priority", projection.Object[null, "Priority"]));
                    foreach (string s in EnumPropertiesToAdapt)
                    {
                        o.Members.Add(new PSNoteProperty(s, GetEnumerationDisplayString(projection.Object[null, s])));
                    }

                    o.Members.Add(new PSNoteProperty("CreatedDate", projection.Object[null, "CreatedDate"]));
                    o.Members.Add(new PSNoteProperty("LastModified", projection.Object.LastModified.ToLocalTime()));
                    // add the relationship values
                    foreach (KeyValuePair <ManagementPackRelationshipEndpoint, IComposableProjection> helper in projection)
                    {
                        // EnterpriseManagementObject myEMO = (EnterpriseManagementObject)helper.Value.Object;
                        WriteVerbose("Adapting relationship objects: " + helper.Key.Name);
                        String   myName     = helper.Key.Name;
                        PSObject adaptedEMO = ServiceManagerObjectHelper.AdaptManagementObject(this, helper.Value.Object);
                        if (helper.Key.MaxCardinality > 1)
                        {
                            // OK, this is a collection, so add the critter
                            // This is so much easier in PowerShell
                            if (o.Properties[myName] == null)
                            {
                                o.Members.Add(new PSNoteProperty(myName, new ArrayList()));
                            }
                            ((ArrayList)o.Properties[myName].Value).Add(adaptedEMO);
                        }
                        else
                        {
                            try
                            {
                                o.Members.Add(new PSNoteProperty(helper.Key.Name, adaptedEMO));
                            }
                            catch (ExtendedTypeSystemException e)
                            {
                                WriteVerbose("Readapting relationship object -> collection :" + e.Message);
                                // We should really only get this exception if we
                                // try to add a create a new property which already exists
                                Object    currentPropertyValue = o.Properties[myName].Value;
                                ArrayList newValue             = new ArrayList();
                                newValue.Add(currentPropertyValue);
                                newValue.Add(adaptedEMO);
                                o.Properties[myName].Value = newValue;

                                // WriteError(new ErrorRecord(e, "AddAssociatedObject", ErrorCategory.InvalidOperation, p));
                            }
                        }
                    }


                    o.TypeNames[0] = String.Format(CultureInfo.CurrentCulture, "EnterpriseManagementObjectProjection#{0}", incidentTypeProjection.Name);
                    WriteObject(o);
                    //}
                }
            }
        }
Beispiel #9
0
        public override void ExecuteCommand(IList <NavigationModelNodeBase> nodes, NavigationModelNodeTask task, ICollection <string> parameters)
        {
            // getting the Management Group Connection that is used by the Console (as it should already be open)

            ConsoleSdkConnection.IManagementGroupSession session = FrameworkServices.GetService <ConsoleSdkConnection.IManagementGroupSession>();
            EnterpriseManagementGroup emg = session.ManagementGroup;

            // verifying if the MG Connection is closed and reconnecting if needed

            if (!emg.IsConnected)
            {
                emg.Reconnect();
            }

            // getting some types we need and which we are going to use further in our code in the actual processing

            ManagementPack incidentMp         = emg.GetManagementPack(ManagementPacks.incidentLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack wiLibraryMp        = emg.GetManagementPack(ManagementPacks.workItemLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack incidentSettingsMp = emg.GetManagementPack(ManagementPacks.incidentManagementLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
            ManagementPack activityLibMp      = emg.GetManagementPack(ManagementPacks.activityLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);

            ManagementPackClass incidentClass       = emg.EntityTypes.GetClass(ClassTypes.incident, incidentMp);
            ManagementPackClass analystCommentClass = emg.EntityTypes.GetClass(ClassTypes.analystCommentLog, wiLibraryMp);
            ManagementPackEnumerationCriteria incidentClosedEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", EnumTypes.incidentStatusClosed));
            ManagementPackEnumeration         incidentClosedStatus       = emg.EntityTypes.GetEnumerations(incidentClosedEnumCriteria).FirstOrDefault();
            ManagementPackTypeProjection      incidentProjection         = emg.EntityTypes.GetTypeProjection(TypeProjections.incidentAdvanced, incidentSettingsMp);

            // this is needed in order to know which Activities map to which Activity Profix types
            // this is the case because each Activity can have a different type, but the Prefix used is saved in the same class-object (System.GlobalSetting.ActivitySettings)

            IDictionary <string, string> activityPrefixMapping = new Dictionary <string, string>
            {
                { ActivityTypes.dependent, ActivityPrefixes.dependent },
                { ActivityTypes.manual, ActivityPrefixes.manual },
                { ActivityTypes.parallel, ActivityPrefixes.parallel },
                { ActivityTypes.review, ActivityPrefixes.review },
                { ActivityTypes.sequential, ActivityPrefixes.sequential },
                { ActivityTypes.runbook, ActivityPrefixes.runbook }
            };

            // setting up the (string) variables which we are going to use to decide what type of WorkItem we are going to create and different options/aspects of it

            string workItemClassName         = string.Empty;
            string workItemMpName            = string.Empty;
            string workItemSettingClassName  = string.Empty;
            string workItemSettingPrefixName = string.Empty;
            string workItemSettingMpName     = string.Empty;
            string workItemTemplateName      = string.Empty;
            string workItemStatusName        = string.Empty;
            string workItemUrgencyName       = string.Empty;
            string workItemImpactName        = string.Empty;
            string workItemCategoryName      = string.Empty;

            // if/elseif code to set the variables that define the differences between what WorkItem type we need to create based on the parameter passed by the Task

            if (parameters.Contains(TaskActions.Service))
            {
                workItemClassName         = ClassTypes.service;
                workItemMpName            = ManagementPacks.serviceLibrary;
                workItemSettingClassName  = WorkItemSettings.service;
                workItemSettingPrefixName = WorkItemPrefixes.service;
                workItemSettingMpName     = ManagementPacks.serviceManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.service;
                workItemStatusName        = EnumTypes.serviceStatusNew;
            }
            else if (parameters.Contains(TaskActions.Change))
            {
                workItemClassName         = ClassTypes.change;
                workItemMpName            = ManagementPacks.changeLibrary;
                workItemSettingClassName  = WorkItemSettings.change;
                workItemSettingPrefixName = WorkItemPrefixes.change;
                workItemSettingMpName     = ManagementPacks.changeManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.change;
                workItemStatusName        = EnumTypes.changeStatusNew;
            }
            else if (parameters.Contains(TaskActions.Problem))
            {
                workItemClassName         = ClassTypes.problem;
                workItemMpName            = ManagementPacks.problemLibrary;
                workItemSettingClassName  = WorkItemSettings.problem;
                workItemSettingPrefixName = WorkItemPrefixes.problem;
                workItemSettingMpName     = ManagementPacks.problemLibrary;
                workItemTemplateName      = WorkItemTemplates.problem;
                workItemStatusName        = EnumTypes.problemStatusActive;
                workItemUrgencyName       = EnumTypes.problemUrgencyLow;
                workItemImpactName        = EnumTypes.problemImpactLow;
                workItemCategoryName      = EnumTypes.problemCategoryDefault;
            }
            else if (parameters.Contains(TaskActions.Release))
            {
                workItemClassName         = ClassTypes.release;
                workItemMpName            = ManagementPacks.releaseLibrary;
                workItemSettingClassName  = WorkItemSettings.release;
                workItemSettingPrefixName = WorkItemPrefixes.release;
                workItemSettingMpName     = ManagementPacks.releaseManagementLibrary;
                workItemTemplateName      = WorkItemTemplates.release;
                workItemStatusName        = EnumTypes.releaseStatusNew;
            }

            // here is the code that does the actual work
            // we wrap this around a try/catch block to handle any exception that may happen and display it in case of failure

            try
            {
                // getting the types we need based on the string variables we have filled earlier based on the WorkItem type we need to create

                ManagementPack workItemMp         = emg.GetManagementPack(workItemMpName, Constants.mpKeyTocken, Constants.mpSMR2Version);
                ManagementPack mpSettings         = emg.GetManagementPack(workItemSettingMpName, Constants.mpKeyTocken, Constants.mpSMR2Version);
                ManagementPack knowledgeLibraryMp = emg.GetManagementPack(ManagementPacks.knowledgeLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);

                ManagementPackClass workItemClass        = emg.EntityTypes.GetClass(workItemClassName, workItemMp);
                ManagementPackClass workItemClassSetting = emg.EntityTypes.GetClass(workItemSettingClassName, mpSettings);

                EnterpriseManagementObject generalSetting = emg.EntityObjects.GetObject <EnterpriseManagementObject>(workItemClassSetting.Id, ObjectQueryOptions.Default);

                // here is the foreach loop that processes each class-object (in this case Incident) that was multi-selected in the view before executing the Task

                foreach (NavigationModelNodeBase node in nodes)
                {
                    // we need to setup an IList which contains only 1 GUID that correspons to the Incident we are currently working on (node["Id"])
                    // this is needed because we are using the IObjectProjectionReader.GetData(...) which gets an IList<Guid> as parameter in order to retreive the class-objects we want from the db

                    IList <Guid> bmeIdsList = new List <Guid>();
                    bmeIdsList.Add(new Guid(node[Constants.nodePropertyId].ToString()));

                    // we are setting up the ObjectProjectionCriteria using the "System.WorkItem.Incident.ProjectionType" Type Projection as we need to get all the Relationships of the Incident
                    // we will use ObjectRetrievalOptions.Buffered so that we don't get any data from the db which we don't need - we will only get the data one we call the IObjectProjectionReader.GetData(...) method
                    // we are getting the data reader object using GetObjectProjectionReader(...) and setting its PageSize to 1 because we only need 1 object retrieved here

                    ObjectProjectionCriteria incidentObjectProjection = new ObjectProjectionCriteria(incidentProjection);
                    ObjectQueryOptions       queryOptions             = new ObjectQueryOptions(ObjectPropertyRetrievalBehavior.All);
                    queryOptions.ObjectRetrievalMode = ObjectRetrievalOptions.Buffered;
                    IObjectProjectionReader <EnterpriseManagementObject> incidentReader = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(incidentObjectProjection, queryOptions);
                    incidentReader.PageSize = 1;

                    // we are using EnterpriseManagementObjectProjection for the Incident we are getting from the db instead of EnterpriseManagementObject
                    // this is because we are getting a (Type) Projection object (class-object together with its Relationships & relationship class-objects

                    EnterpriseManagementObjectProjection incident = incidentReader.GetData(bmeIdsList).FirstOrDefault();

                    // we are doing the same for the new WorkItem class-object we are creating because we want to add Relationships (with their relationship class-objects from the Incident) here as well
                    // if we would only have created the new WorkItem class and nothing else with it (no Relationships), we could have used the CreatableEnterpriseManagementObject class (which needs to be used when a new class-object is getting created)

                    EnterpriseManagementObjectProjection workItem = new EnterpriseManagementObjectProjection(emg, workItemClass);

                    // now we need to assign some Template to the new WorkItem (if a default/standard Template exists) in order to already have some Activities created
                    // the Activities and all other Properties of the new WorkItem can be adjusted by modifying the default/standard Template for each WorkItem type

                    if (!string.IsNullOrEmpty(workItemTemplateName))
                    {
                        ManagementPackObjectTemplateCriteria templateCriteria = new ManagementPackObjectTemplateCriteria(string.Format("Name = '{0}'", workItemTemplateName));
                        ManagementPackObjectTemplate         template         = emg.Templates.GetObjectTemplates(templateCriteria).FirstOrDefault();

                        if (template != null)
                        {
                            // if a Template with this name exists, we apply it to the new WorkItem by calling ApplyTemplate(...) on it

                            workItem.ApplyTemplate(template);

                            // if we have a Template, we also need to process each Activity that it contains in order to set the Prefix for each Activity (based on its type)
                            // we are using the activityPrefixMapping variable we defined above in oder to map each Prefix based on each Activity class-type

                            ManagementPack             activityManagementMp = emg.GetManagementPack(ManagementPacks.activityManagementLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
                            ManagementPackRelationship workItemContainsActivityRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemContainsActivity, activityLibMp);
                            ManagementPackClass        activitySettingsClass = emg.EntityTypes.GetClass(ClassTypes.activitySettings, activityManagementMp);

                            EnterpriseManagementObject activitySettings = emg.EntityObjects.GetObject <EnterpriseManagementObject>(activitySettingsClass.Id, ObjectQueryOptions.Default);

                            // for each Activity that exists in the Template we applied, we are going to get its Prefix setting and apply it to its ID in the format: "PREFIX{0}"
                            // "{0}" is the string pattern we need to set for any new WorkItem (including Activity) class-object we are creating as this will be replaced by the next ID available for the new WorkItem

                            foreach (IComposableProjection activity in workItem[workItemContainsActivityRelationshipClass.Target])
                            {
                                ManagementPackClass activityClass = activity.Object.GetClasses(BaseClassTraversalDepth.None).FirstOrDefault();
                                string prefix = activitySettings[null, activityPrefixMapping[activityClass.Name]].Value as string;
                                activity.Object[null, ActivityProperties.Id].Value = string.Format("{0}{1}", prefix, Constants.workItemPrefixPattern);
                            }
                        }
                    }

                    // we are setting the Properties for the new WorkItem class-object here from some Properties of the inital Incident (add more as needed)
                    // it is of highest importance that we also set its status to New/Active (depending on WorkItem class-type) in order for it to be properly processed by the internal workflows on creation
                    // if we don't set the the correct "creation" Status here, it will never be able to progress into a working state and will remain stuck in a "pending" state

                    ManagementPackEnumerationCriteria workItemStatusNewEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemStatusName));
                    ManagementPackEnumeration         workItemStatusNew             = emg.EntityTypes.GetEnumerations(workItemStatusNewEnumCriteria).FirstOrDefault();

                    workItem.Object[workItemClass, WorkItemProperties.Id].Value          = string.Format("{0}{1}", generalSetting[workItemClassSetting, workItemSettingPrefixName], Constants.workItemPrefixPattern);
                    workItem.Object[workItemClass, WorkItemProperties.Title].Value       = string.Format("{0} ({1})", incident.Object[incidentClass, WorkItemProperties.Title].Value, incident.Object[incidentClass, WorkItemProperties.Id].Value);
                    workItem.Object[workItemClass, WorkItemProperties.Description].Value = incident.Object[incidentClass, WorkItemProperties.Description].Value;
                    workItem.Object[workItemClass, WorkItemProperties.Status].Value      = workItemStatusNew.Id;


                    // due to the fact that the Problem WorkItem does not have any Template we can use to create it, we need to handle this special case
                    // we need to populate all the required fields when creating the Problem WorkItem, or creating it will fail (Urgency, Impact, Category)

                    if (!string.IsNullOrEmpty(workItemUrgencyName))
                    {
                        ManagementPackEnumerationCriteria workItemUrgencyEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemUrgencyName));
                        ManagementPackEnumeration         workItemUrgency             = emg.EntityTypes.GetEnumerations(workItemUrgencyEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Urgency].Value = workItemUrgency.Id;
                    }

                    if (!string.IsNullOrEmpty(workItemImpactName))
                    {
                        ManagementPackEnumerationCriteria workItemImpactEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemImpactName));
                        ManagementPackEnumeration         workItemImpact             = emg.EntityTypes.GetEnumerations(workItemImpactEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Impact].Value = workItemImpact.Id;
                    }

                    if (!string.IsNullOrEmpty(workItemCategoryName))
                    {
                        ManagementPackEnumerationCriteria workItemCategoryEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", workItemCategoryName));
                        ManagementPackEnumeration         workItemCategory             = emg.EntityTypes.GetEnumerations(workItemCategoryEnumCriteria).FirstOrDefault();
                        workItem.Object[workItemClass, WorkItemProperties.Category].Value = workItemCategory.Id;
                    }


                    // we are adding the initial Incident to this new WorkItem as related WorkItem (System.WorkItemRelatesToWorkItem)

                    ManagementPackRelationship workItemToWorkItemRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemRelatesToWorkItem, wiLibraryMp);
                    workItem.Add(incident.Object, workItemToWorkItemRelationshipClass.Target);

                    // we are closing the current Incident by setting its Status to Closed and setting a closed date

                    incident.Object[incidentClass, IncidentProperties.Status].Value     = incidentClosedStatus.Id;
                    incident.Object[incidentClass, IncidentProperties.ClosedDate].Value = DateTime.Now.ToUniversalTime();

                    // we create a new (analyst) comment (System.WorkItem.TroubleTicket.AnalystCommentLog) and we add it to the Incident in oder to comment the fact that it was closed tue to this WorkItem Transfomr Task

                    CreatableEnterpriseManagementObject analystComment = new CreatableEnterpriseManagementObject(emg, analystCommentClass);
                    analystComment[analystCommentClass, AnalystCommentProperties.Id].Value          = Guid.NewGuid().ToString();
                    analystComment[analystCommentClass, AnalystCommentProperties.Comment].Value     = string.Format(Constants.incidentClosedComment, workItemClass.Name, workItem.Object.Id.ToString());
                    analystComment[analystCommentClass, AnalystCommentProperties.EnteredBy].Value   = EnterpriseManagementGroup.CurrentUserName;
                    analystComment[analystCommentClass, AnalystCommentProperties.EnteredDate].Value = DateTime.Now.ToUniversalTime();

                    ManagementPackRelationship incidentHasAnalystCommentRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasAnalystComment, wiLibraryMp);
                    incident.Add(analystComment, incidentHasAnalystCommentRelationshipClass.Target);

                    // we create an IList of RelationshipTypes we want to transfer from the Incident to the new WorkItem
                    // this is the place we can add any new/custom RelationshipTypes which we want to transfer
                    // just make sure that the RelationshipType can be transfered from an Incident to any other WorkItem class-type

                    IList <ManagementPackRelationship> relationshipsToAddList = new List <ManagementPackRelationship>()
                    {
                        workItemToWorkItemRelationshipClass,
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.createdByUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.affectedUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.assignedToUser, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasAttachment, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemAboutConfigItem, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemRelatesToConfigItem, wiLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.entityToArticle, knowledgeLibraryMp),
                        emg.EntityTypes.GetRelationshipClass(RelationshipTypes.workItemHasCommentLog, wiLibraryMp),
                    };

                    // we are getting an instance of the "System.Membership" RelationshipType as we need to handle RelationshipTypes derived from it as a special case
                    // the reason for this, is that Target class-objects of the "System.Membership" RelationshipType are bound to their Source class-objects
                    // being bound, means that Target class-objects of membership relationships cannot belong to 2 different (Source) class-objects
                    // because of this, we need to make a copy (using "CreatableEnterpriseManagementObject" to create a new object and copying the Properties) of the existing Target class-object
                    // and add that to the new WorkItem instead of adding the already existing Target class-object

                    ManagementPack             systemLibraryMp             = emg.GetManagementPack(ManagementPacks.systemLibrary, Constants.mpKeyTocken, Constants.mpSMR2Version);
                    ManagementPackRelationship membershipRelationshipClass = emg.EntityTypes.GetRelationshipClass(RelationshipTypes.membership, systemLibraryMp);

                    // we are going through each Target & Source Relationships of the Incident as defined in the relationshipsToAddList variable and adding them to the new WorkItem
                    // we are handling the Target RelationshipTypes which are derived from "System.Membership" as a special case as explained above
                    // notice that we are also removing these Relationships from the Incident by calling Remove()
                    // we are removing the Relationships from the Incident for performance purposes - in order to have less Relationships (less data) in the db
                    // comment the "itemProjection.Remove();" in order to keep the Relationships to the Incident as well if needed for some reason

                    foreach (ManagementPackRelationship relationship in relationshipsToAddList)
                    {
                        if (incident[relationship.Target].Any())
                        {
                            foreach (IComposableProjection itemProjection in incident[relationship.Target])
                            {
                                // create a new Target class-object (CreatableEnterpriseManagementObject) and add it to the projection as it is a member of a Membership RelationshipType (as explained above)
                                // notice that we DON'T remove such a Target class-object Relationship because it will also remove the class-object itself (because it is a Membership RelationshipType object and it cannot exist without this Relationship)
                                // we need it to exist because we are copying data from it and it needs to still exist in the db (ex. Attachments - we still need the binary data to exist in the db when we create the new Attachment object)
                                // we could of course delete it after we create the new WorkItem with its Relationships when calling "workItem.Overwrite()", but I chose not to do it

                                if (relationship.IsSubtypeOf(membershipRelationshipClass))
                                {
                                    CreatableEnterpriseManagementObject instance = new CreatableEnterpriseManagementObject(emg, itemProjection.Object.GetClasses(BaseClassTraversalDepth.None).FirstOrDefault());
                                    foreach (ManagementPackProperty property in itemProjection.Object.GetProperties())
                                    {
                                        instance[property.Id].Value = itemProjection.Object[property.Id].Value;
                                    }

                                    instance[null, Constants.entityId].Value = Guid.NewGuid().ToString();

                                    workItem.Add(instance, relationship.Target);
                                }

                                // just add the existing Target object-class as it is not a member of a Membership RelationshipType (as explained above)

                                else
                                {
                                    workItem.Add(itemProjection.Object, relationship.Target);
                                    itemProjection.Remove();
                                }
                            }
                        }

                        if (incident[relationship.Source].Any())
                        {
                            // we just create the new Relationship of the Source class-object to the new WorkItem because this is not affected by the Membership RelationshipType

                            foreach (IComposableProjection itemProjection in incident[relationship.Source])
                            {
                                workItem.Add(itemProjection.Object, relationship.Source);
                                itemProjection.Remove();
                            }
                        }
                    }

                    // this is where we actually save (write) the new data to the db, when calling "Overwrite()" - here saving the Incident we modified (set Status to Closed & deleted Relationships)
                    // before we have just created the new objects and relationships in-memory
                    // this is also the point when almost all of the code validation is being done
                    // if there are any issues really creating/editing/adding these objects/realtionships, this is where we would get the errors

                    incident.Overwrite();

                    // we are want to handle the error here of saving the new WorkItem and its Relationships because we want to re-open the Incident in case there is an issue when creating the new WorkItem

                    try
                    {
                        // this is where we actually save (write) the new data to the db, when calling "Overwrite()" - here saving the new WorkItem we created with its Relationships we added (from the Incident)

                        workItem.Overwrite();
                    }
                    catch (Exception ex)
                    {
                        // if we faild to create the new WorkItem with its Relationships, we want to revert to setting the Incident to an Active Status (we re-open the Incident)

                        ManagementPackEnumerationCriteria incidentActiveEnumCriteria = new ManagementPackEnumerationCriteria(string.Format("Name = '{0}'", EnumTypes.incidentStatusActive));
                        ManagementPackEnumeration         incidentActiveStatus       = emg.EntityTypes.GetEnumerations(incidentActiveEnumCriteria).FirstOrDefault();

                        incident.Object[incidentClass, IncidentProperties.Status].Value     = incidentActiveStatus.Id;
                        incident.Object[incidentClass, IncidentProperties.ClosedDate].Value = null;

                        // again, after applying the new modifications in memory, we need to actually write them to the db using "Overwrite()"

                        incident.Overwrite();

                        // no need to show this because we are just passing it (throwing) to the wrapped try/catch block so it will be displayed and handled there

                        throw ex;
                    }
                }

                // if everything succeeds, we want to refresh the View (in this case, some View that shows Incidents as this is where we are calling our Task from)
                // we want to refresh the view to show the new Status of the Incient (as Closed in this case) - if the View only shows non-Closed Incidents, it will dissapear from the View

                RequestViewRefresh();
            }
            catch (Exception ex)
            {
                // we want to handle all Exceptions here so that the Console does not crash
                // we also want to show a MessageBox window with the Exception details for troubleshooting purposes

                MessageBox.Show(string.Format("Error: {0}: {1}\n\n{2}", ex.GetType().ToString(), ex.Message, ex.StackTrace));
            }
        }
Beispiel #10
0
        public String Copy()
        {
            string strWorkItemID = null;

            #region MPVariables
            ManagementPack mpIncidentLibrary                          = Common.GetManagementPackByName(Constants.strManagementPackIncidentLibrary, this.EMG);
            ManagementPackTypeProjection mptpIncident                 = Common.GetManagementPackTypeProjectionByName(Constants.strTypeProjectionIncident, Constants.strManagementPackIncidentManagementLibrary, this.EMG);
            ManagementPackClass          mpcIncident                  = Common.GetManagementPackClassByName(Constants.strClassIncident, Constants.strManagementPackIncidentLibrary, this.EMG);
            ManagementPackRelationship   mprCreatedByUser             = Common.GetManagementPackRelationshipByName(Constants.strRelationshipCreatedByUser, Constants.strManagementPackWorkItemLibrary, this.EMG);
            ManagementPackEnumeration    mpeIncidentStatusActive      = Common.GetManagementPackEnummerationByName(Constants.strEnumerationIncidentStatusActive, Constants.strManagementPackIncidentLibrary, this.EMG);
            ManagementPackRelationship   mprWorkItemRelatesToWorkItem = Common.GetManagementPackRelationshipByName(Constants.strRelationshipWorkItemRelatesToWorkItem, Constants.strManagementPackWorkItemLibrary, this.EMG);
            #endregion

            string strIncidentIDPrefix = GetIncidentIDPrefix();

            //Create the criteria to get the object by the Work Item ID passed in
            String strIncidentByIDCriteria =
                String.Format(@"<Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">" +
                              "<Expression>" +
                              "<SimpleExpression>" +
                              "<ValueExpressionLeft>" +
                              "<Property>$Target/Property[Type='System.WorkItem.Incident']/Id$</Property>" +
                              "</ValueExpressionLeft>" +
                              "<Operator>Equal</Operator>" +
                              "<ValueExpressionRight>" +
                              "<Value>{0}</Value>" +
                              "</ValueExpressionRight>" +
                              "</SimpleExpression>" +
                              "</Expression>" +
                              "</Criteria>", this.IDToCopy);
            ObjectProjectionCriteria opcIncidentByID = new ObjectProjectionCriteria(strIncidentByIDCriteria, mptpIncident, mpIncidentLibrary, this.EMG);

            //Get the incident type projection by ID
            IObjectProjectionReader <EnterpriseManagementObject> emopIncidents = this.EMG.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcIncidentByID, ObjectQueryOptions.Default);
            foreach (EnterpriseManagementObjectProjection emopIncident in emopIncidents)
            {
                //Note: We are using foreach here but there will be only one since we are searching by the work item ID

                if (this.PropertiesToExclude.Length == 0)
                {
                    //A list of Properties to exclude was not passed in so we are going to go with a default list.
                    this.PropertiesToExclude = new string[] {
                        Constants.strPropertyId,
                        Constants.strPropertyCreatedDate,
                        Constants.strPropertyStatus,
                        Constants.strPropertyTargetResolutionTime,
                        Constants.strPropertyResolutionCategory,
                        Constants.strPropertyResolutionDescription,
                        Constants.strPropertyClosedDate,
                        Constants.strPropertyDisplayName
                    };
                }

                //Copy all the properties (including extended properties, except for those specified
                EnterpriseManagementObjectProjection emopNewIncident = Common.CreateNewObjectProjectionFromExistingObjectProjection(emopIncident, mpcIncident, this.PropertiesToExclude, this.EMG);

                //Set the ID, DisplayName, Status, and CreatedDate properties
                emopNewIncident.Object[mpcIncident, Constants.strPropertyStatus].Value      = mpeIncidentStatusActive;
                emopNewIncident.Object[mpcIncident, Constants.strPropertyId].Value          = String.Format("{0}{1}", strIncidentIDPrefix, "{0}");
                emopNewIncident.Object[mpcIncident, Constants.strPropertyCreatedDate].Value = DateTime.Now.ToUniversalTime();
                emopNewIncident.Object[mpcIncident, Constants.strPropertyDisplayName].Value = String.Format("{0} - {1}", emopNewIncident.Object[mpcIncident, Constants.strPropertyId].Value, emopNewIncident.Object[mpcIncident, Constants.strPropertyTitle].Value);

                if (this.RelationshipAliasesToExclude.Length == 0)
                {
                    //A list of Relationships to exclude was not passed in so we are going to go with a default list.
                    this.RelationshipAliasesToExclude = new string[] {
                        Constants.strAliasCreatedByUser,
                        Constants.strAliasClosedByUser,
                        Constants.strAliasResolvedByUser,
                        Constants.strAliasActionLogs,
                        Constants.strAliasUserComments,
                        Constants.strAliasAnalystComments,
                        Constants.strAliasSMTPNotifications,
                        Constants.strAliasActivities,
                        Constants.strAliasFileAttachments
                    };
                }

                //Copy all the relationships defined in the type projection, except for those specified
                Common.CopyRelationships(emopIncident, ref emopNewIncident, mptpIncident, this.RelationshipAliasesToExclude);

                //Set CreatedByUser to be the user that is logged in
                EnterpriseManagementObject emoCreatedByUser = Common.GetLoggedInUserAsObject(this.EMG);
                if (emoCreatedByUser != null)
                {
                    emopNewIncident.Add(emoCreatedByUser, mprCreatedByUser.Target);
                }

                //Relate the original incident to the new one
                emopNewIncident.Add(emopIncident.Object, mprWorkItemRelatesToWorkItem.Target);

                //And finally submit...
                emopNewIncident.Commit();
                strWorkItemID = emopNewIncident.Object[mpcIncident, Constants.strPropertyId].Value.ToString();
            }
            return(strWorkItemID);
        }
        private static void DoSomeChangeRequestWork()
        {
            DateTime dtChangeRequestWorkStart = DateTime.Now;

            //Query and get some change requests using just the view type projection
            int intRandomAreaEnum = Helper.GetRandomNumber(0, listCRAreaEnums.Count);
            ManagementPackEnumeration mpeRandomArea = listCRAreaEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomAreaEnum);
            string strCriteria = Helper.SearchObjectByEnumerationCriteriaXml(mpeRandomArea, mpcChangeRequest, mppChangeRequestArea);

            IObjectProjectionReader <EnterpriseManagementObject> oprChangeRequestView = Helper.GetBufferedObjectProjectionReader(strCriteria, intNumberOfWorkItemsToGet, mptpChangeRequestView, emg);

            if (oprChangeRequestView == null)
            {
                Console.WriteLine("No objects to retrieve given the criteria");
            }
            else
            {
                //Get a particular incident (full projection) and update it by adding an action log entry and
                string strChangeRequestId = null;
                if (oprChangeRequestView.Count > 0)
                {
                    strChangeRequestId = oprChangeRequestView.ElementAtOrDefault <EnterpriseManagementObjectProjection>(Helper.GetRandomNumber(0, oprChangeRequestView.Count - 1)).Object[mpcChangeRequest, "Id"].Value.ToString();
                }

                if (strChangeRequestId != null)
                {
                    //Get the change request to update
                    string strCriteriaXml = Helper.SearchWorkItemByIDCriteriaXml(strChangeRequestId, mpSystemWorkItemLibrary.Name, mpSystemWorkItemLibrary.Version.ToString(), mpSystemWorkItemLibrary.KeyToken, "System.WorkItem");
                    ObjectProjectionCriteria opcChangeRequestFull = new ObjectProjectionCriteria(strCriteriaXml, mptpChangeRequestFull, emg);
                    IObjectProjectionReader <EnterpriseManagementObject> oprChangeRequestFull = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcChangeRequestFull, ObjectQueryOptions.Default);
                    EnterpriseManagementObjectProjection emopChangeRequestFull = oprChangeRequestFull.First <EnterpriseManagementObjectProjection>();

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    //Update a couple of properties on the change request
                    emopChangeRequestFull.Object[mpcChangeRequest, "Description"].Value = Guid.NewGuid().ToString();
                    int intRandomEnumID = Helper.GetRandomNumber(0, listCRAreaEnums.Count);
                    ManagementPackEnumeration mpeArea = listCRAreaEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomEnumID);
                    emopChangeRequestFull.Object[mpcChangeRequestExtension, "Area"].Value = mpeArea;


                    //Add the current user as an affected CI
                    emopChangeRequestFull.Add(emoUser, mprAffectedCI.Target);

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    //Commit the changes to the DB
                    emopChangeRequestFull.Overwrite();

                    foreach (IComposableProjection icpRelatedCI in emopChangeRequestFull[mprRelatedCI.Target])
                    {
                        icpRelatedCI.Remove();
                    }

                    emopChangeRequestFull.Overwrite();

                    DateTime dtChangeRequestWorkEnd = DateTime.Now;
                    TimeSpan tsChangeRequestWork    = dtChangeRequestWorkEnd - dtChangeRequestWorkStart;
                    pcChangeRequestWork.RawValue = (long)tsChangeRequestWork.TotalSeconds;
                    Console.WriteLine("Change request work completed (seconds): " + tsChangeRequestWork.TotalSeconds);
                }
            }
        }
        private static void DoSomeIncidentWork()
        {
            DateTime dtIncidentWorkStart = DateTime.Now;

            //Query and get some incidents using just the view type projection
            int intRandomClassificationEnum = Helper.GetRandomNumber(0, listIncidentClassificationEnums.Count);
            ManagementPackEnumeration mpeRandomClassification = listIncidentClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomClassificationEnum);
            string strClassificationCriteriaXml = Helper.SearchObjectByEnumerationCriteriaXml(mpeRandomClassification, mpcIncident, mppIncidentClassification);

            DateTime dtIncidentQueryStart = DateTime.Now;
            IObjectProjectionReader <EnterpriseManagementObject> readerIncidentView = Helper.GetBufferedObjectProjectionReader(strClassificationCriteriaXml, intNumberOfWorkItemsToGet, mptpIncidentView, emg);
            DateTime dtIncidentQueryFinish = DateTime.Now;
            TimeSpan tsIncidentQueryTime   = dtIncidentQueryFinish - dtIncidentQueryStart;

            pcIncidentQuery.RawValue = (long)tsIncidentQueryTime.TotalSeconds;
            if (readerIncidentView == null)
            {
                Console.WriteLine("No objects to retrieve given the criteria");
            }
            else
            {
                Console.WriteLine(String.Format("{0} {1} in {2} seconds.", readerIncidentView.Count.ToString(), mpeRandomClassification.DisplayName, tsIncidentQueryTime.TotalSeconds));
                //Get a particular incident (full projection) and update it by adding an action log entry and
                string strIncidentId = null;
                if (readerIncidentView.Count > 0)
                {
                    strIncidentId = readerIncidentView.ElementAtOrDefault <EnterpriseManagementObjectProjection>(Helper.GetRandomNumber(0, readerIncidentView.Count - 1)).Object[mpcIncident, "Id"].Value.ToString();
                }

                if (strIncidentId != null)
                {
                    DateTime dtGetIncidentStart = DateTime.Now;
                    //Get the incident to update
                    string strCriteriaXml = Helper.SearchWorkItemByIDCriteriaXml(strIncidentId, mpSystemWorkItemLibrary.Name, mpSystemWorkItemLibrary.Version.ToString(), mpSystemWorkItemLibrary.KeyToken, "System.WorkItem");
                    ObjectProjectionCriteria opcIncidentFull = new ObjectProjectionCriteria(strCriteriaXml, mptpIncidentFull, emg);
                    IObjectProjectionReader <EnterpriseManagementObject> oprIncidentFull = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcIncidentFull, ObjectQueryOptions.Default);
                    EnterpriseManagementObjectProjection emopIncidentFull = oprIncidentFull.First <EnterpriseManagementObjectProjection>();
                    DateTime dtGetIncidentEnd = DateTime.Now;
                    TimeSpan tsGetIncident    = dtGetIncidentEnd - dtGetIncidentStart;
                    pcGetSingleIncident.RawValue = (long)tsGetIncident.TotalSeconds;
                    Console.WriteLine("Get single incident time: " + tsGetIncident.TotalSeconds);

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    //Update a couple of properties on the incident
                    emopIncidentFull.Object[mpcIncident, "Description"].Value = Guid.NewGuid().ToString();
                    int intRandomEnumID = Helper.GetRandomNumber(0, listIncidentClassificationEnums.Count);
                    ManagementPackEnumeration mpeClassification = listIncidentClassificationEnums.ElementAtOrDefault <ManagementPackEnumeration>(intRandomEnumID);
                    emopIncidentFull.Object[mpcIncident, "Classification"].Value = mpeClassification;

                    //Create a new action log entry and add it to the incident

                    CreatableEnterpriseManagementObject cemoAnalystComment = new CreatableEnterpriseManagementObject(emg, mpcAnalystComment);
                    cemoAnalystComment[mpcAnalystComment, "Id"].Value          = System.Guid.NewGuid().ToString();
                    cemoAnalystComment[mpcAnalystComment, "Comment"].Value     = System.Guid.NewGuid().ToString();
                    cemoAnalystComment[mpcAnalystComment, "EnteredBy"].Value   = strUserName;
                    cemoAnalystComment[mpcAnalystComment, "EnteredDate"].Value = DateTime.UtcNow;

                    //If it is getting to be more than about 8 comments it is getting unrealistic.  Don't keep adding to it.
                    if (emopIncidentFull[mprAnalystComment.Target].Count < 8)
                    {
                        emopIncidentFull.Add(cemoAnalystComment, mprAnalystComment.Target);
                    }

                    //Change the assigned to user to the current user
                    foreach (IComposableProjection icpAssignedToUser in emopIncidentFull[mprWorkItemAssignedToUser.Target])
                    {
                        icpAssignedToUser.Remove();
                    }
                    emopIncidentFull.Add(emoUser, mprWorkItemAssignedToUser.Target);

                    if (bSimulateHumanWaitTime)
                    {
                        Thread.Sleep(intDoWorkPause);
                    }

                    //Commit the changes to the DB
                    DateTime dtUpdateIncidentStart = DateTime.Now;
                    emopIncidentFull.Overwrite();
                    DateTime dtUpdateIncidentEnd = DateTime.Now;
                    TimeSpan tsUpdateIncident    = dtUpdateIncidentEnd - dtUpdateIncidentStart;
                    pcUpdateIncident.RawValue = (long)tsUpdateIncident.TotalSeconds;

                    DateTime dtIncidentWorkEnd = DateTime.Now;
                    TimeSpan tsIncidentWork    = dtIncidentWorkEnd - dtIncidentWorkStart;
                    pcIncidentWork.RawValue = (long)tsIncidentWork.TotalSeconds;
                    Console.WriteLine("Incident work completed (seconds): " + tsIncidentWork.TotalSeconds);
                }
            }
        }
Beispiel #13
0
        void processChangeRequests()
        {
            //get a list of projects with a change request associated to them.
            ManagementPackTypeProjection mptpChangeRequestHasProject = emg.EntityTypes.GetTypeProjection("Cireson.ProjectAutomation.ChangeRequestHasProjectAndDependentActivities.ProjectionType",
                                                                                                         mpManagementPacks.First(mp => mp.Name == "Cireson.ProjectAutomation.Library"));

            //set up the type projection criteria
            ObjectProjectionCriteria opcCriteria = new ObjectProjectionCriteria(xmlChangeRequestHasProjectCriteria, mptpChangeRequestHasProject,
                                                                                mpManagementPacks.First(mp => mp.Name == "System.WorkItem.ChangeRequest.Library"), emg);

            //get the type projection
            var changeRequestProjection = emg.EntityObjects.GetObjectProjectionReader <EnterpriseManagementObject>(opcCriteria, ObjectQueryOptions.Default).Where(
                p => p.Any(e => e.Value.Object.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "Cireson.ProjectAutomation.Project"))));

            //log the number of change requests processed.
            if (changeRequestProjection.Count() > 0)
            {
                EventLog.WriteEntry(strEventLogTitle, string.Format("{0} Change Requests have a Project and are in an 'In-Progress' status.  Processing Change Requests...", changeRequestProjection.Count()));
            }
            else
            {
                EventLog.WriteEntry(strEventLogTitle, string.Format("{0} Change Requests have a Project and are in an 'In-Progress' status.  Exiting workflow.", changeRequestProjection.Count()));
            }

            foreach (EnterpriseManagementObjectProjection emo in changeRequestProjection)
            {
                try
                {
                    //get the work item and the project
                    EnterpriseManagementObject emoChangeRequest = emo.Object;
                    EnterpriseManagementObject emoProject       = emo.FirstOrDefault(e => e.Value.Object.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "Cireson.ProjectAutomation.Project"))).Value.Object as EnterpriseManagementObject;

                    var dependentActivities = emo.Where(e => e.Value.Object.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "System.WorkItem.Activity.DependentActivity")));

                    //if there are dependent activities and we have a project, continue on...
                    if (dependentActivities.Count() > 0 && emoProject != null)
                    {
                        foreach (var dependentActivity in dependentActivities)
                        {
                            try
                            {
                                EnterpriseManagementObject dependsOnWorkItemActivity =
                                    emg.EntityObjects.GetRelatedObjects <EnterpriseManagementObject>(dependentActivity.Value.Object.Id,
                                                                                                     mprRelationships.First(r => r.Name == "System.DependentActivityDependsOnWorkItem"),
                                                                                                     TraversalDepth.OneLevel,
                                                                                                     ObjectQueryOptions.Default).FirstOrDefault();

                                if (dependsOnWorkItemActivity != null)
                                {
                                    //get the parent work item (release record).
                                    EnterpriseManagementObject emoReleaseRecord = emg.EntityObjects.GetParentObjects <EnterpriseManagementObject>(dependsOnWorkItemActivity.Id, ObjectQueryOptions.Default).FirstOrDefault(
                                        e => e.IsInstanceOf(mpcClasses.First(mpc => mpc.Name == "System.WorkItem.ReleaseRecord")));

                                    // only process release records that are 'In-Progress', "On-Hold', or in 'Editing' status.
                                    if (emoReleaseRecord != null && (
                                            emoReleaseRecord[null, "Status"].Value == releaseStatusEnums.First(e => e.Name == "ReleaseStatusEnum.InProgress") ||
                                            emoReleaseRecord[null, "Status"].Value == releaseStatusEnums.First(e => e.Name == "ReleaseStatusEnum.Editing") ||
                                            emoReleaseRecord[null, "Status"].Value == releaseStatusEnums.First(e => e.Name == "ReleaseStatusEnum.OnHold")))
                                    {
                                        //log the found release record relationship
                                        EventLog.WriteEntry(strEventLogTitle, string.Format(
                                                                "Change Request '{0}' is related to Release Record '{1}' through a Dependent Activity.  " + "The Release Record is in '{2}' status. " +
                                                                "Project '{3}' is the task source. Begining sync of tasks from Project Server to the Release Record...",
                                                                emoChangeRequest.DisplayName,
                                                                emoReleaseRecord.DisplayName,
                                                                releaseStatusEnums.First(e => e == emoReleaseRecord[null, "Status"].Value).DisplayName,
                                                                emoProject.DisplayName));

                                        buildReleaseRecord(emoReleaseRecord, emoProject);
                                    }
                                }
                            }
                            catch (EnterpriseManagementException ex)
                            {
                                exceptionsList.Add(new DependentActivityProcessingException(string.Format("An error occured while processing '{0}' related to '{1}'.",
                                                                                                          dependentActivity.Value.Object.DisplayName, emo.Object.DisplayName), ex));
                            }
                        }
                    }
                }
                catch (EnterpriseManagementException ex)
                {
                    exceptionsList.Add(new ChangeRecordProcessingException(string.Format("An error occured while processing '{0}'", emo.Object.DisplayName), ex));
                }
            }
        }