private void UnassignedTicketsGrid_CellContentClick(object sender, DataGridViewCellEventArgs e)
{
var senderGrid = (DataGridView)sender;
//BOTAO DE DAR ASSIGN
if (senderGrid.Columns[e.ColumnIndex] is DataGridViewButtonColumn &&
e.RowIndex >= 0 && senderGrid.Columns[e.ColumnIndex].Name == "UAssignButtonColumn")
{
int ticketId = Int32.Parse(senderGrid.Rows[e.RowIndex].Cells[0].Value.ToString());
if (ticketService.AssignTicketToSolver(ticketId, this.solver.id))
{
notificationServiceClient.SendMessage(EventOperation.UPDATE_UNASSIGNED, new Guid(), "hey");
UI_UpdateAssignedTickets();
}
}
}
void AnswerBtnClick(object sender, EventArgs e)
{
if (activeQuestion == null || answerTxt.Text == "")
{
return;
}
if (ticketService.AnswerQuestion(activeQuestion.serverQuestionId, answerTxt.Text))
{
DepartmentDatabaseHandler.RemoveQuestion(activeQuestion.id);
activeQuestion = null;
answerBtn.Enabled = false;
questionTitleTxt.Text = "";
questionDetailsTxt.Text = "";
notificationServiceClient.SendMessage(EventOperation.QUESTION_ANSWERED, userId, "");
UI_UpdateList();
}
}
protected void SendTicket(object sender, EventArgs e)
{
warningLabel.Text = "";
string errorMsg = "";
if (nameTextBox.Text == "")
{
errorMsg += "| Invalid Name |";
}
if (!IsEmailValid(emailTextBox.Text))
{
errorMsg += "| Invalid Email |";
}
if (TitleText.Text == "")
{
errorMsg += "| Invalid Problem Title |";
}
if (DescriptionText.Text == "")
{
errorMsg += "| Invalid Problem Description |";
}
if (errorMsg == "")
{
int workerID = ticketsService.AddWorker(nameTextBox.Text, emailTextBox.Text);
if (workerID == -1)
{
warningLabel.Text = "ERROR: Ticket not sent...";
return;
}
else
{
LoadWorkers();
UpdateWorkersList();
}
if (ticketsService.AddTicket(TitleText.Text, DescriptionText.Text, workerID))
{
warningLabel.Text = "SUCCESS: " + nameTextBox.Text + " sent a new ticket !";
//UpdateQuestionsListBox(workerID); //Nao esta a fazer update do direito nao sei pk...s
if (workersList != null)
{
if (workersList.Count > 0)
{
UpdateQuestionsListBox(workersList[0].id);
}
}
//UpdateQuestionsListBox(workerID); //Nao esta a fazer update do direito nao sei pk...s
notificationServiceClient.SendMessage(EventOperation.NEW_TICKET_ADDED, new Guid(), "");
}
else
{
warningLabel.Text = "Ticket not sent! An Error has occurred...";
}
}
else
{
warningLabel.Text = errorMsg;
}
}