public ActionResult RatingCreate(Guid id, int rating, int maxRating, int minRating)
{
if (!FeatureCheckHelper.IsFeatureEnabled(FeatureNames.Feedback))
{
return(new EmptyResult());
}
var context = PortalCrmConfigurationManager.CreateServiceContext();
var article = context.RetrieveSingle("knowledgearticle",
FetchAttribute.All,
new Condition("knowledgearticleid", ConditionOperator.Equal, id),
false,
false,
RequestFlag.AllowStaleData);
if (article == null || !Authorized(context, article))
{
return(new EmptyResult());
}
var articleDataAdapter = new KnowledgeArticleDataAdapter(article);
TryAddUpdateRating(articleDataAdapter, rating, maxRating, minRating);
var commentsViewModel = new ArticleCommentsViewModel()
{
KnowledgeArticle = articleDataAdapter.Select()
};
return(PartialView("Rating", commentsViewModel.KnowledgeArticle));
}
public ArticleViewModel(Entity article, int?page, string code)
{
this.articleDataAdapter = new KnowledgeArticleDataAdapter(article, code)
{
ChronologicalComments = true
};
this.KnowledgeArticle = this.articleDataAdapter.Select();
this.relatedEntityResponses = new Lazy <IEnumerable <EntityCollection> >(this.GetRelatedArticlesAndProducts);
this.comments = new Lazy <ArticleCommentsViewModel>(() => this.GetComments(page));
}
public void IncrementViewCount(Guid id, Uri urlReferrer)
{
var articleEntity = new Entity("knowledgearticle", id);
var articleDataAdapter = new KnowledgeArticleDataAdapter(articleEntity)
{
ChronologicalComments = true
};
articleDataAdapter.IncrementKnowledgeArticleViewCount(urlReferrer);
}
public void CaseDeflectionCreate(Guid id, bool isRatingEnabled, string searchText)
{
var context = PortalCrmConfigurationManager.CreateServiceContext();
var article = context.RetrieveSingle("knowledgearticle",
FetchAttribute.All,
new Condition("knowledgearticleid", ConditionOperator.Equal, id),
false,
false,
RequestFlag.AllowStaleData);
var articleDataAdapter = new KnowledgeArticleDataAdapter(article);
articleDataAdapter.CreateUpdateCaseDeflection(article.Attributes["title"].ToString(), searchText, isRatingEnabled, context);
}
public ActionResult CommentCreate(Guid id, string authorName, string authorEmail, string copy)
{
if (!FeatureCheckHelper.IsFeatureEnabled(FeatureNames.Feedback))
{
return(new EmptyResult());
}
var context = PortalCrmConfigurationManager.CreateServiceContext();
var article = context.RetrieveSingle("knowledgearticle",
FetchAttribute.All,
new Condition("knowledgearticleid", ConditionOperator.Equal, id),
false,
false,
RequestFlag.AllowStaleData);
if (article == null || !Authorized(context, article))
{
return(new EmptyResult());
}
var articleDataAdapter = new KnowledgeArticleDataAdapter(article)
{
ChronologicalComments = true
};
var sanitizedCopy = SafeHtml.SafeHtmSanitizer.GetSafeHtml(copy ?? string.Empty);
TryAddComment(articleDataAdapter, authorName, authorEmail, sanitizedCopy);
var commentsViewModel = new ArticleCommentsViewModel()
{
Comments =
new PaginatedList <IComment>(PaginatedList.Page.Last, articleDataAdapter.SelectCommentCount(),
articleDataAdapter.SelectComments),
KnowledgeArticle = articleDataAdapter.Select()
};
RouteData.Values["action"] = "Article";
RouteData.Values["id"] = Guid.Empty;
return(PartialView("Comments", commentsViewModel));
}