protected override void OnCreate(Bundle savedInstanceState)
{
base.OnCreate(savedInstanceState);
SetContentView(Resource.Layout.article_detail);
article = JsonConvert.DeserializeObject <KbArticle>(Intent.GetStringExtra("current"));
bindControls();
}
/// <summary>
/// Creates any entity records that this sample requires.
/// </summary>
public void CreateRequiredRecords()
{
#region create kb articles
Console.WriteLine(" Creating KB Articles");
_subjectId = (
from subject in _context.SubjectSet
where subject.Title == "Default Subject"
select subject.Id
).First();
var kbArticleTemplateId = (
from articleTemplate in _context.KbArticleTemplateSet
where articleTemplate.Title == "Standard KB Article"
select articleTemplate.Id
).FirstOrDefault();
if (kbArticleTemplateId != Guid.Empty)
{
// create a KB article
_articles[0] = new KbArticle()
{
// set the article properties
Title = "Searching the knowledge base",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This is a sample article about searching the knowledge base.]]></content>
</section>
<section id='1'>
<content><![CDATA[Knowledge bases contain information useful for various people.]]></content>
</section>
</articledata>",
// use the built-in "Standard KB Article" template
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
// use the default subject
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Searching Knowledge base"
};
_context.AddObject(_articles[0]);
_articles[1] = new KbArticle()
{
Title = "What's in a knowledge base",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This is a sample article about what would be in a knowledge base.]]></content>
</section>
<section id='1'>
<content><![CDATA[This section contains more information.]]></content>
</section>
</articledata>",
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Knowledge base"
};
_context.AddObject(_articles[1]);
_articles[2] = new KbArticle()
{
Title = "Searching the knowledge base from code",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This article covers searching the knowledge base from code.]]></content>
</section>
<section id='1'>
<content><![CDATA[This section contains more information.]]></content>
</section>
</articledata>",
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Knowledge base code"
};
_context.AddObject(_articles[2]);
_context.SaveChanges();
}
else
{
throw new ArgumentException("Standard Article Templates are missing");
}
#endregion
#region Submit the articles
Console.WriteLine(" Submitting the articles");
foreach (var article in _articles)
{
_context.Execute(new SetStateRequest
{
EntityMoniker = article.ToEntityReference(),
State = new OptionSetValue((int)KbArticleState.Unapproved),
Status = new OptionSetValue((int)kbarticle_statuscode.Unapproved)
});
}
#endregion
#region Approve and Publish the article
Console.WriteLine(" Publishing articles");
foreach (var article in _articles)
{
_context.Execute(new SetStateRequest
{
EntityMoniker = article.ToEntityReference(),
State = new OptionSetValue((int)KbArticleState.Published),
Status = new OptionSetValue((int)kbarticle_statuscode.Published)
});
}
#endregion
#region Waiting for publishing to finish
// Wait 20 seconds to ensure that data will be available
// Full-text indexing
Console.WriteLine(" Waiting 20 seconds to ensure indexing has completed on the new records.");
System.Threading.Thread.Sleep(20000);
Console.WriteLine();
#endregion
#region Add cases to KbArticles
// Create UoM
_uomSchedule = new UoMSchedule()
{
Name = "Sample unit group",
BaseUoMName = "Sample base unit"
};
_context.AddObject(_uomSchedule);
_context.SaveChanges();
_uom = (from uom in _context.UoMSet
where uom.Name == _uomSchedule.BaseUoMName
select uom).First();
Console.WriteLine(" Creating an account and incidents for the KB articles");
var whoami = (WhoAmIResponse)_context.Execute(new WhoAmIRequest());
_account = new Account()
{
Name = "Coho Winery",
};
_context.AddObject(_account);
_context.SaveChanges();
_product = new Product()
{
Name = "Sample Product",
ProductNumber = "0",
ProductStructure = new OptionSetValue(1),
DefaultUoMScheduleId = _uomSchedule.ToEntityReference(),
DefaultUoMId = _uom.ToEntityReference()
};
_context.AddObject(_product);
_context.SaveChanges();
// Publish Product
SetStateRequest publishRequest = new SetStateRequest
{
EntityMoniker = new EntityReference(Product.EntityLogicalName, _product.Id),
State = new OptionSetValue((int)ProductState.Active),
Status = new OptionSetValue(1)
};
_context.Execute(publishRequest);
_incident = new Incident()
{
Title = "A sample incident",
OwnerId = new EntityReference(SystemUser.EntityLogicalName, whoami.UserId),
KbArticleId = _articles[0].ToEntityReference(),
CustomerId = _account.ToEntityReference(),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
ProductId = _product.ToEntityReference()
};
_context.AddObject(_incident);
_context.SaveChanges();
#endregion
}
public View comAdapter_OnGetView(int position, View convertView, ViewGroup parent, KbArticle item, ViewHolder viewHolder)
{
viewHolder.GetView <TextView>(Resource.Id.text_title).Text = item.Title;
viewHolder.GetView <TextView>(Resource.Id.text_summary).Text = item.Summary;
viewHolder.GetView <TextView>(Resource.Id.text_good_count).Text = item.DiggCount.ToString();
viewHolder.GetView <TextView>(Resource.Id.text_author).Text = "作者 " + item.Author;
viewHolder.GetView <TextView>(Resource.Id.text_watch_count).Text = item.ViewCount.ToString();
return(viewHolder.GetConvertView());
}
/// <summary>
/// Creates any entity records that this sample requires.
/// </summary>
public void CreateRequiredRecords()
{
#region create kb articles
Console.WriteLine(" Creating KB Articles");
_subjectId = (
from subject in _context.SubjectSet
where subject.Title == "Default Subject"
select subject.Id
).First();
var kbArticleTemplateId = (
from articleTemplate in _context.KbArticleTemplateSet
where articleTemplate.Title == "Standard KB Article"
select articleTemplate.Id
).FirstOrDefault();
if (kbArticleTemplateId != Guid.Empty)
{
// create a KB article
_articles[0] = new KbArticle()
{
// set the article properties
Title = "Searching the knowledge base",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This is a sample article about searching the knowledge base.]]></content>
</section>
<section id='1'>
<content><![CDATA[Knowledge bases contain information useful for various people.]]></content>
</section>
</articledata>",
// use the built-in "Standard KB Article" template
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
// use the default subject
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Searching Knowledge base"
};
_context.AddObject(_articles[0]);
_articles[1] = new KbArticle()
{
Title = "What's in a knowledge base",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This is a sample article about what would be in a knowledge base.]]></content>
</section>
<section id='1'>
<content><![CDATA[This section contains more information.]]></content>
</section>
</articledata>",
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Knowledge base"
};
_context.AddObject(_articles[1]);
_articles[2] = new KbArticle()
{
Title = "Searching the knowledge base from code",
ArticleXml = @"
<articledata>
<section id='0'>
<content><![CDATA[This article covers searching the knowledge base from code.]]></content>
</section>
<section id='1'>
<content><![CDATA[This section contains more information.]]></content>
</section>
</articledata>",
KbArticleTemplateId = new EntityReference(KbArticleTemplate.EntityLogicalName,
kbArticleTemplateId),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
KeyWords = "Knowledge base code"
};
_context.AddObject(_articles[2]);
_context.SaveChanges();
}
else
{
throw new ArgumentException("Standard Article Templates are missing");
}
#endregion
#region Submit the articles
Console.WriteLine(" Submitting the articles");
foreach (var article in _articles)
{
_context.Execute(new SetStateRequest
{
EntityMoniker = article.ToEntityReference(),
State = new OptionSetValue((int)KbArticleState.Unapproved),
Status = new OptionSetValue((int)kbarticle_statuscode.Unapproved)
});
}
#endregion
#region Approve and Publish the article
Console.WriteLine(" Publishing articles");
foreach (var article in _articles)
{
_context.Execute(new SetStateRequest
{
EntityMoniker = article.ToEntityReference(),
State = new OptionSetValue((int)KbArticleState.Published),
Status = new OptionSetValue((int)kbarticle_statuscode.Published)
});
}
#endregion
#region Waiting for publishing to finish
// Wait 20 seconds to ensure that data will be available
// Full-text indexing
Console.WriteLine(" Waiting 20 seconds to ensure indexing has completed on the new records.");
System.Threading.Thread.Sleep(20000);
Console.WriteLine();
#endregion
#region Add cases to KbArticles
// Create UoM
_uomSchedule = new UoMSchedule()
{
Name = "Sample unit group",
BaseUoMName = "Sample base unit"
};
_context.AddObject(_uomSchedule);
_context.SaveChanges();
_uom = (from uom in _context.UoMSet
where uom.Name == _uomSchedule.BaseUoMName
select uom).First();
Console.WriteLine(" Creating an account and incidents for the KB articles");
var whoami = (WhoAmIResponse)_context.Execute(new WhoAmIRequest());
_account = new Account()
{
Name = "Coho Winery",
};
_context.AddObject(_account);
_context.SaveChanges();
_product = new Product()
{
Name = "Sample Product",
ProductNumber = "0",
ProductStructure = new OptionSetValue(1),
DefaultUoMScheduleId = _uomSchedule.ToEntityReference(),
DefaultUoMId = _uom.ToEntityReference()
};
_context.AddObject(_product);
_context.SaveChanges();
// Publish Product
SetStateRequest publishRequest = new SetStateRequest
{
EntityMoniker = new EntityReference(Product.EntityLogicalName, _product.Id),
State = new OptionSetValue((int)ProductState.Active),
Status = new OptionSetValue(1)
};
_context.Execute(publishRequest);
_incident = new Incident()
{
Title = "A sample incident",
OwnerId = new EntityReference(SystemUser.EntityLogicalName, whoami.UserId),
KbArticleId = _articles[0].ToEntityReference(),
CustomerId = _account.ToEntityReference(),
SubjectId = new EntityReference(Subject.EntityLogicalName, _subjectId),
ProductId = _product.ToEntityReference()
};
_context.AddObject(_incident);
_context.SaveChanges();
#endregion
}
/// <summary>
/// Creates any entity records that this sample requires.
/// </summary>
public void CreateRequiredRecords()
{
#region Create KB records
// Use a built-in CRM KB Article Template (required field)
// Template Standard KB Article: C3F93721-91B6-475A-ACD0-0A68AA1CB842
// Get the Guid for the Default Subject (required field)
var query = new QueryExpression("subject")
{
ColumnSet = new ColumnSet("title"),
EntityName = Subject.EntityLogicalName
};
Entity defaultSubject = _serviceProxy.RetrieveMultiple(query).Entities.Where
(x => String.Equals((string)x["title"], "Default Subject",
StringComparison.CurrentCultureIgnoreCase)).FirstOrDefault();
if (defaultSubject == null)
{
Console.WriteLine
("There is no a Default Subject record. Cannot create KB article.");
return;
}
// Create kbarticle1
KbArticle article1 = new KbArticle();
article1.SubjectId = new EntityReference
(Subject.EntityLogicalName, defaultSubject.Id);
article1.Title = "Raining";
// ArticleXml field is required to be able to Publish an article
article1.ArticleXml =
@"<articledata>
<section id='0'>
<content>
<![CDATA[This is the Summary for Test1]]>
</content>
</section>
<section id='1'>
<content>
<![CDATA[This is the Additional Comments for Test1]]>
</content>
</section>
</articledata>";
article1.KbArticleTemplateId = new EntityReference
(KbArticleTemplate.EntityLogicalName, _articleTemplate);
_article1Id = _serviceProxy.Create(article1);
Console.WriteLine("KB article 1 has been Created. Title: " + article1.Title +
". Id: " + _article1Id);
// Create kbarticle2
KbArticle article2 = new KbArticle();
article2.SubjectId = new EntityReference
(Subject.EntityLogicalName, defaultSubject.Id);
article2.Title = "Snowing";
article2.ArticleXml =
@"<articledata>
<section id='0'>
<content>
<![CDATA[This is the Summary for Test2]]>
</content>
</section>
<section id='1'>
<content>
<![CDATA[This is the Additional Comments for Test2]]>
</content>
</section>
</articledata>";
article2.KbArticleTemplateId = new EntityReference
(KbArticleTemplate.EntityLogicalName, _articleTemplate);
_article2Id = _serviceProxy.Create(article2);
Console.WriteLine("KB article 2 has been Created. Title: " + article2.Title +
". Id: " + _article2Id);
// Create kbarticle3
KbArticle article3 = new KbArticle();
article3.SubjectId = new EntityReference
(Subject.EntityLogicalName, defaultSubject.Id);
article3.Title = "Thundering";
// ArticleXml field is required to be able to Publish an article
article3.ArticleXml =
@"<articledata>
<section id='0'>
<content>
<![CDATA[This is the Summary for Test3]]>
</content>
</section>
<section id='1'>
<content>
<![CDATA[This is the Additional Comments for Test3]]>
</content>
</section>
</articledata>";
article3.KbArticleTemplateId = new EntityReference
(KbArticleTemplate.EntityLogicalName, _articleTemplate);
_article3Id = _serviceProxy.Create(article3);
Console.WriteLine("KB article 3 has been Created. Title: " + article3.Title +
". Id: " + _article3Id);
Console.WriteLine();
#endregion
#region Submit KB records
// Change state from Draft to Unapproved (Submit)
// to be able to Publish
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article1Id),
State = new OptionSetValue((int)KbArticleState.Unapproved),
Status = new OptionSetValue((int)kbarticle_statuscode.Unapproved)
});
Console.WriteLine("KB Article 1 has been Submitted.");
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article2Id),
State = new OptionSetValue((int)KbArticleState.Unapproved),
Status = new OptionSetValue((int)kbarticle_statuscode.Unapproved)
});
Console.WriteLine("KB Article 2 has been Submitted.");
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article3Id),
State = new OptionSetValue((int)KbArticleState.Unapproved),
Status = new OptionSetValue((int)kbarticle_statuscode.Unapproved)
});
Console.WriteLine("KB Article 3 has been Submitted.");
Console.WriteLine();
#endregion
#region Publish KB records
// Publish KB Article records
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article1Id),
State = new OptionSetValue((int)KbArticleState.Published),
Status = new OptionSetValue((int)kbarticle_statuscode.Published)
});
Console.WriteLine("KB Article 1 has been Published.");
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article2Id),
State = new OptionSetValue((int)KbArticleState.Published),
Status = new OptionSetValue((int)kbarticle_statuscode.Published)
});
Console.WriteLine("KB Article 2 has been Published.");
_serviceProxy.Execute(new SetStateRequest
{
EntityMoniker = new EntityReference
(KbArticle.EntityLogicalName, _article3Id),
State = new OptionSetValue((int)KbArticleState.Published),
Status = new OptionSetValue((int)kbarticle_statuscode.Published)
});
Console.WriteLine("KB Article 3 has been Published.");
Console.WriteLine();
#endregion
#region Ensure availability of the data
// Wait 10 seconds to ensure that data will be available
// Full-text indexing
Console.WriteLine("Waiting 10 seconds to ensure indexing has completed on the new records.");
Console.WriteLine();
System.Threading.Thread.Sleep(10000);
#endregion
}
