public async Task <ActionResult> Create(Ticket ticket)
{
ViewBag.Departments = new SelectList(await this.departmentsRepository.GetAll(), "DepartmentId", "DepartmentName");
if (ModelState.IsValid)
{
ticket.TicketHash = Guid.NewGuid().ToString().Replace("-", string.Empty).Substring(0, 6);
var ticketStatus = await ticketsStatusRepository.GetById(1);
ticket.TicketStatusId = ticketStatus.TicketStatusId;
await ticketsRepository.Create(ticket);
ticketsMailer.Send(Constants_files.Constants.MAIL_HEADER, string.Format("{0} Ticket id: {1}. Ticket url: {2}", Constants_files.Constants.MAIL_SUBJECT, ticket.TicketHash, Url.Action("GetTicket", "Tickets", new { id = ticket.TicketId }, Request.Url.Scheme)), ticket.CustomerEmail);
return(Redirect("/"));
}
return(View(ticket));
}
public async Task <ActionResult> CreateMessage(Message message)
{
if (ModelState.IsValid)
{
var ticket = await ticketsRepository.Get(message.TicketId);
string userId = User.Identity.GetUserId();
var user = await staffManager.FindByIdAsync(userId);
message.CreationDate = DateTime.Now;
message.Ticket = ticket;
message.StaffMember = user;
await messageRepository.Create(message);
ticketsMailer.Send(Constants_files.Constants.MAIL_HEADER, string.Format("{0} Link: {1}", Constants_files.Constants.SUPPORT_RESPONSE_ON_TICKET, Url.Action("GetTicket", "Tickets", new { id = ticket.TicketId }, Request.Url.Scheme)), ticket.CustomerEmail);
}
return(RedirectToRoute("tickets/get/id", new { id = message.TicketId }));
}
