public HttpResponseMessage LookupByKey(string key)
{
IEnumerable <object> records = null;
switch (key)
{
case "TYPE":
records = ticketLookupService.listTicketType();
break;
case "SOURCE":
records = ticketLookupService.listTicketSource();
break;
case "GROUP":
records = ticketLookupService.listTicketTeam();
break;
case "CATEGORY":
records = ticketLookupService.listTicketCategory();
break;
case "STATUS":
records = ticketLookupService.listTicketStatus(true);
break;
case "PRIORITY":
records = ticketLookupService.listTicketPriority();
break;
case "SLA":
records = ticketLookupService.listTicketSLA();
break;
}
return(Request.CreateResponse(HttpStatusCode.OK, new { records = records }));
}
// GET api/<controller>
public HttpResponseMessage Get(string by = "User", int ticketId = 0)
{
try
{
if ("User".Equals(by))
{
return(Request.CreateResponse(HttpStatusCode.OK, new { }));
}
TicketViewDto formData = null;
if (ticketId > 0)
{
formData = ticketService.loadTicket(ticketId);
}
IEnumerable <GeneralLookupDto> ticketAgents = null;
IEnumerable <GeneralLookupDto> subCates = null;
IEnumerable <GeneralLookupDto> items = null;
EmployeeDto requestor = null;
int? priority = null;
if (formData != null)
{
ticketAgents = ticketLookupService.listTicketAgent((int)formData.itemId);
subCates = ticketLookupService.listTicketSubCate((int)formData.categoryId, false);
items = ticketLookupService.listTicketItem((int)formData.subCateId);
IEmployeeService empService = new EmployeeService();
if (formData.empId > 0)
{
requestor = empService.GetEmployee(formData.empId);
priority = formData.priorityId;
}
}
var data = new
{
types = ticketLookupService.listTicketType(false),
sources = ticketLookupService.listTicketSource(),
statuses = ticketLookupService.listTicketStatus(ticketId == 0? 2:1, formData == null?0: (int)formData.statusId),
impacts = ticketLookupService.listTicketImpact(),
urgencies = ticketLookupService.listTicketUrgency(),
priorities = ticketLookupService.listTicketPriority(),
sites = ticketLookupService.listTicketSite(),
teams = ticketLookupService.listTicketTeam(),
agents = ticketAgents,
cates = ticketLookupService.listTicketCategory(),
subCates = subCates,
items = items,
requestor = requestor,
formData = formData
};
return(Request.CreateResponse(HttpStatusCode.OK, data));
}
catch (Exception e)
{
return(Request.CreateResponse(HttpStatusCode.InternalServerError, new
{
status = "success",
message = e.Message
}));
}
}
