public JsonResult Post(ITSM_EventLog _t)
 {
     if (WMFactory.ITSMEventLog.Insert(_t))
         return Json(ResultMsg.Success("新增成功!"));
     else
         return Json(ResultMsg.Failure("新增失败,请您重试!"));
 }
 public JsonResult Delete(ITSM_EventLog _t)
 {
     if (WMFactory.ITSMEventLog.Delete(s => s.Id == _t.Id ))
         return Json(ResultMsg.Success("删除成功!"));
     else
         return Json(ResultMsg.Failure("删除失败,请您重试!"));
 }
 public JsonResult Put(ITSM_EventLog _t)
 {
     IITSMEventLogService service = WMFactory.ITSMEventLog;
     ITSM_EventLog entity = service.GetById(_t.Id.ToString());
     entity = AutoMapper<ITSM_EventLog, ITSM_EventLog>.Convert(_t, entity);
     if (service.Update(entity))
         return Json(ResultMsg.Success("更新成功!"));
     else
         return Json(ResultMsg.Failure("更新失败,请您重试!"));
 }
Beispiel #4
0
        public JsonResult Assignment(Guid[] ids, string egrName)
        {
            int success = 0;
            foreach (Guid _t in ids)
            {
                IITSMEventService service = WMFactory.ITSMEvent;
                ITSM_Event entity = service.GetById(_t.ToString());
                if (entity.ProcessStatus == 9 || entity.ProcessStatus == 5)
                {
                    return Json(ResultMsg.Failure("“" + entity.Code + "”已取消或已完结的不可再派工!"));
                }
                //校验工程师,20140922修改,f.EgrName换成EgrAmName
                IEnumerable<ITSM_Engineer> egrList = WMFactory.ITSMEngineer.FindByConditions(null, f => f.EgrAmName == egrName);
                if (egrList == null || egrList.Count() <= 0)
                    return Json(ResultMsg.Failure("工程师错误,不存在!"));
                //电话号码
                entity.EngineerPhone = egrList.FirstOrDefault().Phone;
                //20141007,修改为工程师的小翅膀账号名称,否则itdc微信端gang不显示
                entity.Engineer = egrList.First().EgrAmName;
                ITSM_EventLog entLog = new ITSM_EventLog();
                entLog.Reason = "派工给" + egrName;
                entLog.Eid = _t;
                entLog.TntId = Guid.Parse(AuthToken.CurrentUser.GroupId);

                WMFactory.ITSMEventLog.Insert(entLog);

                //派工状态
                entity.ProcessStatus = 1;
                if (service.Update(entity))
                {
                    WMFactory.ITSMEvent.Notice(1, entity);
                    SendWxSvrNotice(entity);//发送微信服务通知
                    success++;
                }
            }
            return Json(ResultMsg.Success("派工成功!共计:" + success.ToString() + "条"));
        }
Beispiel #5
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        public JsonResult HandleEvent(Guid id, int type)
        {
            CertificateDto cer = CurrentUser();
            string curUser = cer.UserName;
            Guid tntId = Guid.Parse(cer.GroupId);
            ITSM_Event ent = WMFactory.ITSMEvent.GetById(id.ToString());
            if (ent.Engineer != curUser)
            {
                return Json(ResultMsg.Failure("无法处理非己事件"));
            }
            ITSM_EventLog entlog = new ITSM_EventLog();
            entlog.Eid = ent.Id;
            entlog.CreateUser = curUser;
            if (type == 2 && ent.ProcessStatus != 1)
            {
                return Json(ResultMsg.Failure("非派工状态,操作无效"));
            }
            if (type == 3 && ent.ProcessStatus != 2)
            {
                return Json(ResultMsg.Failure("非接收状态,操作无效"));
            }
            if (type == 4 && ent.ProcessStatus != 3)
            {
                return Json(ResultMsg.Failure("非处理状态,操作无效"));
            }
            else if (type != 2 && type != 3 && type != 4)
            {
                return Json(ResultMsg.Failure("非法操作!"));
            }

            if (type == 2)
            {
                entlog.Reason = "接收事件";
            }
            else if (type == 3)
            {
                entlog.Reason = "处理中";
            }
            else if (type == 4)
            {
                entlog.Reason = "处理完成";
            }

            entlog.TntId = tntId;
            WMFactory.ITSMEventLog.Insert(entlog);
            ent.ProcessStatus = type;
            if (WMFactory.ITSMEvent.Update(ent))
            {
                return Json(ResultMsg.Success("操作成功!"));
            }
            else
                return Json(ResultMsg.Failure("操作失败!"));
        }
Beispiel #6
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        public JsonResult CompleteEvent(ITSM_Event evt)
        {
            CertificateDto cer = CurrentUser();
            string curUser = cer.UserName;
            Guid tntId = Guid.Parse(cer.GroupId);
            ITSM_Event ent = WMFactory.ITSMEvent.GetById(evt.Id.ToString());

            if (ent.Engineer != curUser)
            {
                return Json(ResultMsg.Failure("无法处理非己事件"));
            }
            if (ent.ProcessStatus != 3)
            {
                return Json(ResultMsg.Failure("非处理状态,不能完成!"));
            }
            ent.EventApp = evt.EventApp;
            ent.EventEquipment = evt.EventEquipment;
            ent.EventSolution = evt.EventSolution;

            ITSM_EventLog entlog = new ITSM_EventLog();
            entlog.Eid = ent.Id;
            entlog.CreateUser = curUser;
            entlog.Reason = "处理完成";
            entlog.TntId = tntId;
            WMFactory.ITSMEventLog.Insert(entlog);
            ent.ProcessStatus = 4;

            if (WMFactory.ITSMEvent.Update(ent))
            {
                if(!SendWxSvrNoticeWhenOver(ent))//如果执行失败了还是要发送小翅膀
                    WMFactory.ITSMEvent.Notice(4, ent);
                return Json(ResultMsg.Success("操作成功!"));
            }
            else
                return Json(ResultMsg.Failure("操作失败!"));
        }
Beispiel #7
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 public JsonResult ShiftEvent(Guid id, string egr, string remark)
 {
     CertificateDto cer = CurrentUser();
     string curUser = cer.UserName;
     Guid tntId = Guid.Parse(cer.GroupId);
     ITSM_Event ent = WMFactory.ITSMEvent.GetById(id.ToString());
     if (ent.Engineer != curUser)
     {
         return Json(ResultMsg.Failure("无法处理非己事件"));
     }
     if (ent.ProcessStatus != 2 && ent.ProcessStatus != 3)
     {
         return Json(ResultMsg.Failure("非接收和处理状态,不能转派!"));
     }
     ITSM_EventLog entlog = new ITSM_EventLog();
     entlog.Eid = ent.Id;
     entlog.CreateUser = curUser;
     entlog.Reason = "转派给" + egr;
     entlog.TntId = tntId;
     entlog.Remark = remark;
     WMFactory.ITSMEventLog.Insert(entlog);
     ent.ProcessStatus = 1;
     ent.Engineer = egr;
     if (WMFactory.ITSMEvent.Update(ent))
     {
         WMFactory.ITSMEvent.Notice(6, ent);
         SendWxSvrNotice(ent);
         return Json(ResultMsg.Success("操作成功!"));
     }
     else
         return Json(ResultMsg.Failure("操作失败!"));
 }
Beispiel #8
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 public JsonResult SubmitEval(ITSM_Event ent)
 {
     CertificateDto cer = CurrentUser();
     string curUser = cer.UserName;
     IITSMEventService srv = WMFactory.ITSMEvent;
     ITSM_Event orgEvent = srv.GetById(ent.Id.ToString());
     if (orgEvent.ReqMan != curUser)
     {
         return Json(ResultMsg.Failure("只能评价自己的事件"));
     }
     if (orgEvent.ProcessStatus != 4)
     {
         return Json(ResultMsg.Failure("失败,事件非待评价状态!"));
     }
     orgEvent.ElvTime = ent.ElvTime;
     orgEvent.ElvAtude = ent.ElvAtude;
     orgEvent.ElvRst = ent.ElvRst;
     orgEvent.ElvDesc = ent.ElvDesc;
     orgEvent.ProcessStatus = 5;
     orgEvent.ModifyUser = curUser;
     //插入日志
     ITSM_EventLog entlog = new ITSM_EventLog();
     entlog.Reason = "完成评价";
     entlog.CreateUser = curUser;
     entlog.Eid = ent.Id;
     WMFactory.ITSMEventLog.Insert(entlog);
     if (srv.Update(orgEvent))
     {
         WMFactory.ITSMEvent.Notice(5, orgEvent);
         return Json(ResultMsg.Success("评价成功,感谢支持"));
     }
     else
         return Json(ResultMsg.Failure("评价失败,请重试"));
 }
Beispiel #9
0
 public JsonResult CancelEvent(Guid id)
 {
     //取消自己的事件
     CertificateDto cer = CurrentUser();
     string curUser = cer.UserName;
     ITSM_Event ent = WMFactory.ITSMEvent.GetById(id.ToString());
     if (ent.ReqMan != curUser)
     {
         return Json(ResultMsg.Failure("只能取消自己的事件"));
     }
     if (ent.ProcessStatus != 0)
     {
         return Json(ResultMsg.Failure("只能取消提报中的事件"));
     }
     ent.ModifyUser = curUser;
     ent.ProcessStatus = 9;
     if (WMFactory.ITSMEvent.Update(ent))
     {
         //插入日志
         ITSM_EventLog entlog = new ITSM_EventLog();
         entlog.Reason = "取消事件";
         entlog.CreateUser = curUser;
         entlog.Eid = ent.Id;
         WMFactory.ITSMEventLog.Insert(entlog);
         return Json(ResultMsg.Success("事件取消成功"));
     }
     else
         return Json(ResultMsg.Failure("操作失败"));
 }