public ListModelBase <CallQueueExcludedCustomerReportModel, CallQueueExcludedCustomerReportModelFilter> GetCallQueueExcludedCustomerReport(int pageNumber, int pageSize, ModelFilterBase filter, out int totalRecords)
{
var callQueueFilter = filter as CallQueueExcludedCustomerReportModelFilter;
var customers = _customerRepository.GetCallQueueExcludedCustomers(callQueueFilter, pageNumber, pageSize, out totalRecords);
if (customers == null || !customers.Any())
{
return(null);
}
var customerIds = customers.Select(c => c.CustomerId).ToArray();
var customerEligibilities = _customerEligibilityRepository.GetCustomerEligibilityByCustomerIdsAndYear(customerIds, DateTime.Today.Year);
if (customerEligibilities.IsNullOrEmpty())
{
customerEligibilities = new List <CustomerEligibility>();
}
var customTags = _corporateCustomerCustomTagRepository.GetByCustomerIds(customerIds);
var prospectCustomers = _prospectCustomerRepository.GetProspectCustomersByCustomerIds(customerIds);
var eventCustomers = _eventCustomerRepository.GetByCustomerIds(customerIds);
eventCustomers = eventCustomers.Where(x => x.AppointmentId.HasValue && x.NoShow == false);
var eventIds = eventCustomers.Select(x => x.EventId).ToArray();
var events = _eventRepository.GetEvents(eventIds);
var orgRoleUsers = _organizationRoleUserRepository.GetOrganizationRoleUsers(customerIds);
var userIds = orgRoleUsers.Select(x => x.UserId).ToList();
var users = _userRepository.GetUsers(userIds);
var targetedCustomers = _customerTargetedRepository.GetCustomerTargetedByCustomerIdsAndYear(customerIds, DateTime.Today.Year);
if (callQueueFilter.CampaignId > 0)
{
var zipIds = _callQueueCustomerRepository.GetAccountZip(callQueueFilter.HealthPlanId);
var callQueueCustomers = _callQueueCustomerRepository.GetCallQueueCustomersForRejectedList(customerIds, callQueueFilter.CampaignId, callQueueFilter.HealthPlanId);
var account = ((IUniqueItemRepository <CorporateAccount>)_corporateAccountRepository).GetById(callQueueFilter.HealthPlanId);
var criterias = _healthPlanCallQueueCriteriaRepository.GetByCampaignId(callQueueFilter.CampaignId);
var criteria = criterias.First();
var accountCallQueueSetting = (_callQueueSettingRepository.GetByAccountIdAndCallQueueId(callQueueFilter.HealthPlanId, criteria.CallQueueId));
return(_callQueueExcludedCustomerReportListModelFactory.Create(customers, customTags, prospectCustomers, eventCustomers, events, orgRoleUsers, users, callQueueCustomers, zipIds, account, accountCallQueueSetting, customerEligibilities, targetedCustomers));
}
return(_callQueueExcludedCustomerReportListModelFactory.Create(customers, customTags, prospectCustomers, eventCustomers, events, orgRoleUsers, users, null, null, null, null, customerEligibilities, targetedCustomers));
}
private void SaveCallQueueCustomerAndAssignment(IEnumerable <CallQueueCustomer> callQueueCustomers, IEnumerable <CallQueueCustomer> existingCustomers, long criteriaId, long healthPlanId, long callQueueId,
IEnumerable <long> customerIds)//, IEnumerable<long> eventids
{
int totalRecords = customerIds.Count();
var pageNumber = 1;
const int PageSize = 100;
var firstDateOfYear = new DateTime(DateTime.Today.Year, 1, 1);
var accountSetting = _callQueueSettingRepository.GetByAccountIdAndCallQueueId(healthPlanId, callQueueId);
var maxDayCount = (from asetting in accountSetting
where asetting.SuppressionTypeId == (long)CallQueueSuppressionType.Others
select asetting.NoOfDays).FirstOrDefault();
try
{
while (true)
{
var pagedCusotmerIds = customerIds.Skip((pageNumber - 1) * PageSize).Take(PageSize).ToArray();
var pagedcallQueueCusomers = callQueueCustomers.Where(x => pagedCusotmerIds.Contains(x.CustomerId.Value));
var callDetails = _centerCallRepository.GetCallByCustomerId(pagedCusotmerIds, firstDateOfYear, true);
var customers = _customerRepository.GetCustomers(pagedCusotmerIds);
var prospectCustomers = _prospectCustomerRepository.GetProspectCustomersByCustomerIds(pagedCusotmerIds);
var eventCustomers = _eventCustomerRepository.GetByEventIdsOrCustomerIds(firstDateOfYear, pagedCusotmerIds);
var customerEligibilities = _customerEligibilityRepository.GetCustomerEligibilityByCustomerIdsAndYear(pagedCusotmerIds, DateTime.Today.Year);
var targetedCustomers = _customerTargetedRepository.GetCustomerTargetedByCustomerIdsAndYear(pagedCusotmerIds, DateTime.Today.Year);
eventCustomers = eventCustomers ?? new List <EventCustomer>();
var cancelledCustomersLog = (_eventAppointmentCancellationLogRepository.GetCancellationByCusomerIds(pagedCusotmerIds, DateTime.Today.AddDays(-maxDayCount)));
var appointmentIds = (from ec in eventCustomers
where ec.AppointmentId.HasValue
select ec.AppointmentId.Value).ToArray();
var appointments = _appointmentRepository.GetByIds(appointmentIds);
foreach (var callQueueCustomer in pagedcallQueueCusomers)
{
try
{
var customerId = callQueueCustomer.CustomerId;
var existingCallQueueCustomer = existingCustomers.FirstOrDefault(cq => (cq.CustomerId == customerId));
var customer = customers.First(x => x.CustomerId == callQueueCustomer.CustomerId);
var prospectCustomer = prospectCustomers.FirstOrDefault(p => p.CustomerId.Value == customerId);
var customerCalls = (from cd in callDetails
where cd.CalledCustomerId == customerId && cd.Status != (long)CallStatus.CallSkipped
select cd).ToArray();
var callAttempts = (from cd in callDetails
where cd.CalledCustomerId == customerId && cd.CallQueueId.Value == callQueueId && cd.Status != (long)CallStatus.CallSkipped &&
(cd.IsContacted.HasValue && cd.IsContacted.Value)
select cd).Count();
var customerswithAppointment = (from ec in eventCustomers
where ec.AppointmentId.HasValue
select ec).ToArray();
var appointmentDate = (from ec in customerswithAppointment
join a in appointments on ec.AppointmentId.Value equals a.Id
where ec.AppointmentId.HasValue && ec.CustomerId == customerId && /*&& ec.AppointmentId.HasValue*/
ec.NoShow == false
orderby a.StartTime descending
select a).FirstOrDefault();
var eacl = (from ccl in cancelledCustomersLog
join ec in eventCustomers on ccl.EventCustomerId equals ec.Id
where ec.AppointmentId == null && ec.CustomerId == customerId
orderby ccl.DateCreated descending
select ccl).FirstOrDefault();
var customerEligibility = customerEligibilities.FirstOrDefault(x => x.CustomerId == customerId);
var targetedCustomer = targetedCustomers != null?targetedCustomers.FirstOrDefault(x => x.CustomerId == customerId) : null;
var noShowMarkedEventCustomer = eventCustomers.Where(x => x.CustomerId == customerId);
existingCallQueueCustomer = CreateCustomerCallQueueCustomerModel(existingCallQueueCustomer, callQueueCustomer, customer, customerCalls,
callAttempts, appointmentDate, prospectCustomer, eacl, false, customerEligibility, noShowMarkedEventCustomer, targetedCustomer);
/*if (!eventids.IsNullOrEmpty())
* {
* existingCallQueueCustomer.EventIds = string.Join(",", eventids.ToArray()) + ",";
* }*/
existingCallQueueCustomer.LastUpdatedOn = DateTime.Today;
var isNew = !(existingCallQueueCustomer.Id > 0);
existingCallQueueCustomer = _callQueueCustomerRepository.Save(existingCallQueueCustomer, isNew);
_healthPlanCallQueueAssignmentRepository.Save(new HealthPlanCallQueueCriteriaAssignment
{
CallQueueCustomerId = existingCallQueueCustomer.Id,
CallQueueId = callQueueCustomer.CallQueueId,
CriteriaId = criteriaId
});
}
catch (Exception ex)
{
logger.Error(string.Format("Error saving Call Queue Customer. \nMessage : {0} \nStack Trace : {1}", ex.Message, ex.StackTrace));
}
}
if ((pageNumber * PageSize) >= totalRecords)
{
break;
}
pageNumber++;
}
}
catch (Exception)
{
}
}
